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  • Lead Investigator, Risk & Fraud
    • San José
    • Permanent

    Lead Investigator, Risk & Fraud    San Jose (Hybrid 3 days a week in office)   The Lead Investigator, Risk and Fraud is tasked with finding causes of risk, detecting and stopping fraud within product operations. You will develop tools and work with your staff to examine aspects of play ranging from game mechanics to external attacks.   Working in harmony with other fraud teams who cover financial transactions, you will lead operations in conjunction with management instruction, rules and terms of service to minimize losses.   Responsibilities   Lead investigations into suspected fraudulent activities, collaborating with external and internal parties as required. Evaluation of risks to the business.  Develop and seek approval for business wide policies and procedures where appropriate. Maintain and improve alerting systems that will warn of key criteria that may indicate impactful incidents in real time or in advance. Oversee collaborative efforts with all brands and product teams. Analysis of promotional mechanisms. Delivery of up-to-date fraud detection tools and other technological. Ownership of relevant backend systems and IT delivery roadmap. Reporting on caseload, mitigation and risk trends to Directors and Executive.   Qualifications   At least 3 years in a fraud and risk or related position. Proficiency in data analysis, risk modeling and fraud detection techniques. Awareness and insight of modern technologies and their use and application by problematic clientele. Degree in a related field preferred. A collaborative mindset to be willing to work alongside customer support and other fraud teams as many cases will involve significant overlap.     This is a fantastic opportunity to join a growing team.   The company offers life & health insurance coverage, additional annual time off, and training sponsorship program. If this sounds like the ideal position for you then apply today with an English version of CV!  

  • Product Risk and Fraud Analyst
    • San José
    • Permanent

    Product Risk and Fraud Analyst   San Jose (Hybrid 3 days a week in office)   The Product Risk and Fraud Analyst is tasked with finding causes of risk, detecting and stopping fraud within product operations.   Working in harmony with other fraud teams who cover financial transactions, you will perform operations in conjunction with management instruction,  rules and terms of service.   Responsibilities   Investigate suspected fraudulent activities, collaborating with external and internal parties as required. Maintain and improve alerting systems that will warn of key criteria that may indicate impactful incidents in real time or in advance. Oversee collaborative efforts with all brands and product teams. Analysis of promotional mechanisms. Run and monitor all frequency-based reporting mechanisms, or tool alerts/reports as required to assist with real-time monitoring.   Qualifications   At least 1 year in a fraud and risk or related position. Proficiency in data analysis, risk modeling and fraud detection techniques. Degree in a related field preferred. A collaborative mindset to be willing to work alongside customer support and other fraud teams as many cases will involve significant overlap.     This is a fantastic opportunity to join a growing team.   The company offers life & health insurance coverage, additional annual time off, and training sponsorship program. If this sounds like the ideal position for you then apply today with an English version of your CV!          

  • BI Analyst
    • Remote
    • Permanent

    Remote Contract Position   The Background We are partnered with an innovative B2B provider who provide sports betting content and management. From events and player analytics to odds compiling and game modelling, They offer a diverse array of services. Their technology experts support clients'​ success by providing technical analysis, tailored strategies and solutions, as well as providing exciting customer-facing user experiences. The BI Analyst plays a key role in the Product BI team, the team will be the go-to resource for complex data analysis and insight. You will be responsible for leading projects and conducting in-depth analysis to identify trends and insights to drive business decisions. You will develop best practices for data analysis ensure that all analysis is actionable. You will work closely with the Product teams to grow their business by answering pressing business questions, optimising content and adjusting strategy. You… In order to be a successful BI Analyst you will have… Experience in analytics / Data Science / Business Analysis experience. Previous in the online Gaming Industry Systems experience would include SQL and Tableau. Skills in analyzing and interpreting numerical data, and in reasoning and problem solving through mathematical processes. Strong critical thinking skills and attention to detail. Be proficient in the use of spreadsheets, databases, and other applications of technology   Responsibilities Utilize data to make actionable recommendations at all levels. Help identify the business data needed to produce the most useful insights and future analytics. Communicate insights and recommendations effectively to the broader team. Prepare analytical reports regarding the operations on a weekly/monthly basis and as requested Determines measures, baselines, tolerances, and normal variability for KPIs. Able to articulate these concepts and parameters for data presented. Recommend and design local testing efforts within the business focused on improving KPI performance, ensuring that the relevant framework is in place for effective analysis of the test data. Support the KPI target-setting process to ensure they are effectively aligned with achieving the businesses’ overall objectives. Provides consultative support and training on interpreting data and using reporting tools. Recommend and participate in process improvement initiatives. Process ad-hoc requests for data that is not readily available in existing reports. Contribute to data dictionary, standards, training, and ongoing updates If you are interested to find out more please apply for the role with an up to date copy of your CV. If you have any questions that you would like to discuss first, please call Mo on 07450706731

  • Management Accountant
    • Salford
    • 45000
    • Permanent

    Management Accountant £40-45k Manchester(Hybrid) M50 2ST Hybrid working (2 office, 3 home), 25 days holiday with purchase options & carry over, Private Medical, Health cash plan, Rewards & Discount portal, EAP, Income protection, Life Assurance, Enhanced Maternity and Paternity, excellent track record of personal development. Opportunity to join a large and growing, progressive, Digital Marketing agency, that sits as partof a close knit international Agency network; Role responsibility for the UK operation's accounting. The Role: Reporting to the Global Finance Manager, and operating as part of a global team, the Management Accountant will be responsible for managing the day-to-day accounting functions for the UK. Management of all transactional matters including posting of vendor invoices, expenses, sales invoices and bank transactions using financial platforms including Microsoft D365. Responsible for account payable and account receivable functions, such as reconcile accounts payable and receivable, preparation of weekly payment and monitoring AR status. Ensure month-end closing; preparation of timely and reliable monthly accounts package. Organise and post journals such as prepayments, accruals, cash entries, intercompany entries, expenses etc. Prepare and review all expense reports for accuracy and expense disclosure. Run bank reconciliation reports for multi-currency accounts. Produce and analyse financial reports. Provide forecasting and budgeting data. Conduct risk assessments and support with auditing processes. Develop and manage financial systems and policies. Collaborate with HR for monthly payroll processing. Maintain department files and databases. The Person: The Management accountant will ideally come with the following: At least 3 years’ proven experience in an accounting position. A degree in Accounting or similar discipline. Financial qualification CIMA/ACCA (or part-qualified). Proficiency with accounting software, such as Microsoft D365 and Sage. Competency with Microsoft software including Excel. A positive attitude and willingness to learn and grow. Solid knowledge of accounting and financial principles and practices. Knowledge of risk analysis, budgeting and forecasting. A high level of integrity, discretion, confidentiality and accountability. Ability to work independently, as well as part of a cross-functional team. Analytical approach and problem-solving ability. Attention to detail and a high level of accuracy. Project coordination/ change management experience. Excellent communication and presentation skills. To be results driven and achieve deadlines. Strong organisation and prioritisation skills. Resilience and ability to work under pressure. Multi-tasking skills and ability to adapt with change. The Company The Management Accountant will be joining a dynamic and steadily growing Digital Marketing Agency, as part of a wider global network of agencies. Focussed on growth, and with a track record of recruiting, developing, and retaining world class talent, the agency upholds a culture of humility, ownership, ambition and collaboration. The role will see you taking ownership of the UK agency from a finance standpoint, currently around 70 people, and other UK based accounting and finance management. Based out of the Manchester office, in Media City, working 2 days in the office and 3 from home per week, you will enjoy a significant list of excellent benefits. The company is looking to move quickly, please apply with your CV asap.

  • Payroll Assistant
    • Halifax
    • Permanent

    Payroll Assistant   Halifax   Our client is seeking a detail-orientated and organized individual to join their payroll team. You will work closely with the payroll team to ensure accurate and timely processing of employee payroll. The role requires a strong attention to detail, confidentiality and some experience in payroll processing systems although full training will be provided. Responsibilities   Assist in the processing of payroll for employees and clients, ensuring accuracy and compliance with policies Calculate and process adjustments, including overtime, bonuses and deductions Maintain accurate payroll records and employee data in the payroll system Respond to employee enquiries relating to payroll matters in a timely and professional manner Assist in the preparation of payroll reports, including tax filings and other regulatory requirements Collaborate with HR and finance to ensure alignment on payroll-related matters Stay up to date on changes in payroll regulations and best practices Support projects and initiatives related to payroll   Qualifications   1-2 years of experience in payroll processing or related administrative role Proficiency in MS Office products, particularly Excel Certification in payroll processing an advantage but not essential Strong analytical and problem-solving skills Excellent communication and inter-personal skills Ability to work independently and as part of a team in a fast paced environment High level of integrity and ability to maintain confidentiality Detail orientated with a commitment to accuracy and timeliness   This is a fantastic opportunity to join a growing team.   The company offers a competitive compensation package, medical & health benefits and RRSP matching. If this sounds like the ideal position for you then apply today! Kellie #LI-KB1  

  • Marketing Content Specialist
    • The Pool Office, El Corte Ingles
    • 40000
    • Permanent

    Marketing Content Specialist Marbella, Spain €40,000 Guide Salary   Benefits: Hybrid working, 22 days holiday plus bank holidays and the ability to carry 5 over to the next year, Private Medial insurance, Life Insurance, up to 30% salary sacrifice options, Lifestyle and Wellness plan, reduced working hours during July and August. Amazing Marketing Agency, forming part of a close knit global agency network. Focussed on a culture that puts people and development front and centre, and a recruitment strategy of hiring brilliant down to earth people, they are able to boast incredible staff retention rates. €40,000 is a guide salary, the company is open to considering suitable applicants around this figure.    Summary The Marketing Content Specialist (Business to Consumer) is responsible for managing the client's online presence by working closely with stakeholders to plan and edit engaging content across a variety of mediums and customer segments. The focus of this role is to curate and distribute relevant content to attract, acquire and maintain customer engagement. You are detail and results-driven, team-spirited, skilled and imaginative, who can identify customer needs through research, reporting and experimentation in order to drive profitable customer action and meet marketing objectives.   NOTE: The Marketing Content will all be in English, so excellent written English is essential.   Responsibilities You will be responsible for following tasks: - Assist teams and stakeholders in ensuring the execution of brand strategies. - Executing the brand content marketing strategies across the customer lifetime journey. - Collaborating with agencies to produce high quality content and creative assets. - Writing, editing and/or refining digital copy. - Delivering strong, engaging content to clients. - Planning content calendars with agencies. - Revising and optimising dated content using information gathered in SEO research. - Analysing web metrics for overall success of different content and developing plans to optimise them. - Creating content distribution network with other marketing verticals. - Performing audits on site usability, usefulness, content, and branding from a user POV - Publishing digital content through a CMS. - Ensure our content has a consistent tone of voice, visual communication style, and brand adherence across all touchpoints – working continuously within existing and expanding brand guidelines.   Requirements: - Strong knowledge of the latest content marketing trends - Experience with content writing and ad copy writing - excellent written English is paramount - Knowledge of SEO fundamentals, adhering to the latest Google algorithms - Familiarity with how to distribute content through social media - Video content ideation and execution - Experience managing vendors - Detailed reporting skills to demonstrate content ROI - Ability to work within and groups as well as autonomously - Experience managing budgeting   Please apply with your CV, asap. 

  • Enterprise Security Architect
    • London
    • Permanent

    Enterprise Security Architect London - Hybrid Permanent The Background We are partnered with an innovative consultancy based in London but with a global presence who are leading advisors in their industry by creating lasting value for their clients. They are looking for an experienced Enterprise Security Architect to join them and help define future architecture models to support the businesses growing ambitions. This is an exciting opportunity to join a business that are transforming their architecture where you will be the go-to person for other teams and creating synergy held imbed security processes and influence this change.   You… In order to be a successful Enterprise Security Architect you will have… Previous experience in a similar role with hands on Security Architecture design experience and a track record of helping improve a companies security architecture Security experience across a wide range of different domains and a deep knowledge of IS solutions and controls Excellent influencing, communication and collaboration skills The role As an Enterprise Security Architect you will take ownership of the enterprise security architecture design process to support the delivery of security controls across existing and new systems being introduced in the organisation. You will revamp processes and create templates that ensure architecture is in place and that other teams have security at the centre of the process when doing design work so that all new architecture is built to spec. Initially the role will be very hands on but over time once the processes are in place it will become more focused on strategy and best practices. As the subject matter expert in Security Architecture solutions you will maintain strong working relationships with different departments such as Information Security, Architecture and CIO leadership and proactively run workshops and feedback sessions that promote knowledge sharing for security solutions. Adam If you are interested to find out more please apply for the role with an up to date copy of your CV. If you have any questions that you would like to discuss first, please call Adam on +44 7425 559 243.

  • Business Analyst - Product Experience
    • San José
    • Permanent

    Business Analyst- Product Experience   San Jose (Hybrid 3 days a week in office)   We are partnered with a company that provides consulting services specializing in statistical analysis and risk management who are looking for a Business Analyst to join their growing team.     As a Business Analyst & Product Support team member, you will play a crucial role in analyzing business processes & product journeys, gathering requirements, and contributing to the development and implementation of effective solutions. You will work closely with the Product & Program Experience Managers in Innovation, analyzing business and customer data related to strategic initiatives, Products and Services, and provide insights to support data-driven decisions.   You will drive strategic thinking and cross-functional alignment around data-driven approaches across teams, including Operations, DnA and Ecomm/Marketing to secure relevant data & enable planning related to the Products & Initiatives you are supporting.   Responsibilities   Collaborate with stakeholders to understand business objectives, Product use-cases and requirements. Conduct thorough analysis of business & customer data & processes to identify areas for improvement. Assist in documenting business/Product requirements and translating them into functional specifications, including use cases and business flows. Work with User data to write user stories, acceptance criteria gathering, and troubleshoot with QAs when necessary. Support with documentation and reporting on Test & Learn projects and other initiatives. Work closely with cross-functional teams to ensure effective communication and collaboration, supporting with Project Management efforts as needed. Utilize Confluence and Jira Advanced Roadmaps to log and track the projects/products you are supporting. Support the design and implementation of solutions to enhance operational efficiency. Perform data analysis to provide insights and support decision-making processes. Assist in creating reports and dashboards to track key performance indicators (KPIs). Participate in testing and quality assurance activities to ensure the successful deployment of solutions. Stay informed about industry trends, best practices, and emerging technologies relevant to business analysis.   Qualifications   Strong analytical and problem-solving skills and ability to deliver in a fast-paced global environment. Attention to detail and commitment to delivering high-quality work. Data visualization skills & ability to provide effective reporting & visibility Great interpersonal skills and ability to interact and communicate effectively across functions and cultures. Comfortable with ambiguity and able to change direction quickly when required by client or project needs. Ability to work in an industry & team that is always changing and developing by being adaptable & efficient. Proficiency in Microsoft Office applications, especially Excel and PowerPoint. Eagerness to learn and adapt to new technologies and methodologies. Knowledge of Agile & business analysis tools and methodologies Familiarity with project management concepts. Experience with data visualization tools (e.g., Tableau). Basic understanding of SQL and database concepts.   This is a fantastic opportunity to join a growing team.   The company offers life & health insurance coverage, additional annual time off, and training sponsorship program. If this sounds like the ideal position for you then apply today with an English CV! Kellie #LI-KB1  

  • Project Manager
    • San José
    • Permanent

    Project Manager   San Jose (Hybrid 3 days a week in office)   We are partnered with a company that provides consulting services specializing in statistical analysis and risk management who are looking for a Project Manager to join their growing team.     As a Project Manager, you will be responsible for leading and delivering projects to meet the organization’s strategic objectives in collaboration with stakeholders. You will be responsible for the management and administration of the entire project life cycle, including organizing resources, overseeing project timelines, creating reports, conducting stakeholder meetings and presentations, and project closeout.   Responsibilities   Drive development teams in the planning and execution of projects from initiation to closure.  Manage implementation strategies to ensure projects are delivered on-time, within scope and budget, and get formal sign-off that the project is complete. Develop risk and quality management solutions to identify and address potential issues with delivery to ensure project success. Manage and maintain relationships with internal and external stakeholders to facilitate clear communication channels and ensure they have the necessary resources to complete projects. Establish a formalized process for monitoring, reporting, and providing feedback on project results. Assess project progress and performance to identify areas for delivery optimization and risk mitigation. Conduct post-project reviews to analyze successes, benchmark performance and identify areas for improvement. Perform other duties and responsibilities not specifically outlined herein, but which are logically and properly inherent to your role.   Qualifications   1+ years of experience in a project management or coordinator related role with a focus on consistent end-to-end delivery of initiatives. Ability to manage the interdependencies among projects, products, and other important strategic initiatives across an organization. Exceptional skills in time management, facilitation, and organization Knowledge of change management principles Leadership and people management skills. Ability to influence decisions while maintaining strong working relationships. Must be able to interact effectively across functions and cultures. Strong communication skills, strong sense of commitment, troubleshooting skills and ability to deliver in a fast-paced and ever-changing global environment. Strong analytical skills and experience with data-driven decision making. Experience of direct operation with agile / scrum methodologies. Strong communication skills, strong sense of commitment, troubleshooting skills and ability to deliver in a fast-paced global environment. Comfortable with ambiguity and able to change direction quickly when required by client or project needs.     This is a fantastic opportunity to join a growing team.   The company offers life & health insurance coverage, additional annual time off, and training sponsorship program. If this sounds like the ideal position for you then apply today with an English version of your CV! Kellie #LI-KB1  

  • Web Developer
    • Manchester
    • Permanent

    Web Developer (Back End) Manchester / Hybrid working (3 days a week in office) The Web Developer would be joining a digital, creative and marketing agency who specialise in creating outstanding ecommerce solutions for a range of international brands and clients. Working across a mixture of clients and projects, the agency are looking for an experienced Web Developer with strong background with PHP and Laravel.  Working closely with the Front End Development and Creative / Design teams, the Web Developer would need to be well versed in picking up projects connecting the front end to the back end and manage that process to completion.  From websites, through to apps, this small but collaborative and highly efficient team covers it all on a range of notable and enviable brands.  Requirements:  - Solid understanding and experience in PHP - Fluent with Laravel  - Knowledge of WordPress or React is a bonus - Able to run projects from start to finish - Adaptable to methodologies depending on what the clients requirements are Package: - Flexible working, 3 days a week onsite - Range of international, enviable clients and brands If this sounds like an ideal role the apply with an up to date CV and ideally links to projects / examples of projects worked on within PHP and Laravel. 

  • Senior Brand Partnership Manager
    • Salford
    • 70000
    • Permanent

    Senior Brand Partnership Manager £60,000 – £70,000 Full Time Manchester (Hybrid M50) Are you a self-motivated brand partnership manager, with strong experience of identifying, designing, and launching innovative sponsorships, partnerships and brand activations? Are you obsessed with bringing customers closer to the products and brands they love? In this role you'll be working hand-in-hand with clients, agencies, and partners, to produce entertaining content and engaging experiences that help keep their client's brands at the top of their customer's minds. The Job... You’ll be reporting to the Head of Brand Partnerships and will be involved in conceptualising, budgeting, planning, and executing live events, digital activations, product placement and brand experiences of all sizes.    It’s a full-time role, with flexible hours. You'll be in the modern Salford Quays office 2 days a week, with the rest of your work conducted remotely. With the nature of the role, there will also be plenty of international travel too. You'll be responsible for: - Utilising your understanding of entertainment to identify brand activation opportunities designed to achieve their client's brand goals. - Establishing and managing relationships across global partners to create meaningful, impactful and original brand activations. - Sourcing and negotiating contracts and managing 3rd party agencies to plan and execute partnerships, events and experiences for their clients. - Overseeing, developing and executing live events and digital activation experiences from concept to completion. - Negotiating partnership agreements, leveraging your knowledge of online gambling industry standards and their client's brands. - Leading cross-functional partnership briefings, collaborating with each team to help build plans to leverage the assets. - Supporting the partner execution of co-branded marketing campaigns through the launch of cross-functional initiatives. - Managing sponsorships, brand ambassador partnerships and talent management, to ensure all deliverables are met. - Developing and managing internal assets and budgeting documents that give a real-time view of each partnership status. - Communicating partner needs and collaborating with cross-functional teams to ensure programs are developed, delivered and evaluated on time and within budget. - Managing merchandising from ideation, research, procurement and the creation of a fulfillment/distribution strategy. - Evaluating each partnerships success and making recommendations to adjust strategies based on your findings. - Developing/creating leads with the right partners who can bring the most exciting opportunities. - Evangelising partnership programs internally to all stakeholders. About You... As the Senior Brand Partnership Manager you’ll be a creative problem solver, team player, multi-tasker, and clear communicator. You'll need to be a real "people-person" with excellent client service and negotiation skills. Here's some of the key experience you'll need to demonstrate: - 5+ years relevant work experience; including experience in partnership marketing and activations. - Extremely strong project management skills and experience. - Confidence in making cold calls and selling agencies/vendors on behalf of clients and their brands. - A strong understanding of brand integration and product placement. - Experience in developing live and digital events/activations. - Experience developing and negotiating partner contracts. - Excellent networking skills with the ability to build and cultivate relationships. You'll have superb verbal and written communication, interpersonal and presentation skills. - The ability to create, manage and adhere to a budget. - The ability to move multiple projects ahead both independently and in collaboration with a team. - A genuine enjoyment of working in a fast-paced environment, within ever-changing markets. - The ability and desire to travel for work, often working on events abroad, across multiple timezones, and sometimes being away from home (if you work evenings, weekends etc, you will get time off in lieu). The Company... This is a digital marketing business enjoying hyper-growth at the moment. They are experts within the entertainment sectors, and for an experienced brand partnerships manager, this represents a great opportunity to think outside of the box and get involved in the types of partnerships and brand activations you won't be able to, elsewhere.  They also have a track record of promoting from within, so as more brands come online, more opportunities for promotion prospects will naturally appear. In addition to an attractive salary of £60k - £70k DOE, some additional benefits include; - Private health cover - Death in service benefit - Pension - Various discounted products and services Apply Now! We're interviewing and shortlisting for this role right now, and expecting to get suitable candidates in for interview quickly. If you're interested, please apply with your up-to-date CV today.   Chris

  • Systems Administrator, Call Center Operations
    • San José
    • Permanent

    Systems Administrator, Call Center Operations   San Jose (Hybrid 3 days a week in office)   We have partnered with a company that provides consulting services specializing in statistical analysis and risk management who are looking for a Systems Administrator, Call Center Operations to join their growing global team.     The Systems Administrator, Call Center Operations will be responsible for support and maintenance of their contact center related applications, in addition to the implementation of new solutions.     Responsibilities   Administer / Support / Maintain / Troubleshoot solutions Participate in identification, design, evaluation and estimation of solutions Deploy and maintain selected solutions Retire legacy solutions Document for various audiences, at the multiple levels of the processes, to support availability and suitability Contribute to standard operating procedures and best practices improvements Participate in an on-call support rotation to provide technical support and work outside normal business hours as required     Qualifications   2+ years of experience as a system administrator managing either a Contact Center, ACD call center, Voice platforms, Chat solutions, CRM, ERP or similar platform with 100+ concurrent users 2+ years of experience as Windows/Linux or Network administrator with 100+ concurrent users. Experience with products from Alvaria, Aspect, Noble Systems such as Unified IP, CXP, Prophecy, WFM , etc would be an asset Experience managing or supporting chatbots, NLU, NLP or AI would be an asset Experience supporting high volume, public facing web applications with an emphasis on high availability, redundancy and security Experience administering multi user, mission critical and high availability servers that operate 24x7 Experience with contact center or customer service solutions Understanding of networking/interconnectivity concepts, protocols, devices and related toolsets e.g. VLANs, ACLs, TCP/IP, IPSEC, Proxies, Reverse Proxies, (S)RTP, SIP, IAX, AJP, HTTP(S), SOAP, REST API, SMTP, SDN, nmap, tcpdump, wireshark, curl, telnet Understanding of common enterprise application stack components, how they interact, how to navigate in the layers and the related toolsets e.g. Hardware, Virtualization, OSes, Application Servers, Applications, Dependencies, Databases, Storage, Monitoring, Automation Understanding of identity management, authentication and authorization e.g. LDAP(S), AD, Kerberos, ADFS, SAML, oAuth, ADAM Understanding of scripting or code would be an asset e.g. Powershell, Bash, Python, Javascript, Java, C#, PHP, SQL Excellent written and verbal communication in English Able to multi-task and deal with high pressure and fast changing environments     This is a fantastic opportunity to join a growing team.   The company offers life & health insurance coverage, additional annual time off, and training sponsorship program. If this sounds like the ideal position for you then apply today with an English version of your CV!   Kellie #LI-KB1  

  • Senior Systems Administrator, Call Center Operations
    • San José
    • Permanent

    Senior Systems Administrator, Call Center Operations   San Jose (Hybrid 3 days a week in office)   We have partnered with a company that provides consulting services specializing in statistical analysis and risk management who are looking for a Senior Systems Administrator, Call Center Operations to join their growing global team.     The Senior Systems Administrator, Call Center Operations will be responsible for the support and maintenance of contact center related applications, in addition to the implementation of new solutions.     Responsibilities   Provide tier 3 support for supported applications and platforms and when required in collaboration with experts in other tier 3 teams or vendors Administer / Support / Maintain / Troubleshoot solutions Be a subject matter expert on server products or platforms Understand and clarify business or technical problems raised by stakeholders Work with internal and external providers, consultants, and vendors to determine the most cost-effective solutions satisfying the requirements and the constraints Participate in identification, design, evaluation, and estimation of solutions Deploy new and retire legacy solutions Create standard operating procedures and implement best practices improvements Document for various audiences, at the multiple levels of the processes, to support availability and suitability Participate in an on-call support rotation to provide technical support and work outside normal business hours as required Transfer of knowledge to junior and intermediate team members     Qualifications   4+ years of experience as a system administrator managing either a Contact Center, ACD call center, Voice platforms, Chat solutions, CRM, ERP or similar platform with 100+ concurrent users 4+ years of experience as Windows/Linux or Network administrator with 100+ concurrent users Experience supporting high volume, public facing web applications with an emphasis on high availability, redundancy, and security Experience administering multiuser, mission critical and high availability servers that operate 24x7 Experience with contact center or customer service solutions Experience with products from Alvaria, Aspect, Noble Systems such as Unified IP, CXP, Prophecy, WFM , etc would be an asset Experience managing or supporting chatbots, NLU, NLP or AI would be an asset Understanding of networking/interconnectivity concepts, protocols, devices and related toolsets e.g. VLANs, ACLs, TCP/IP, IPSEC, Proxies, Reverse Proxies, (S)RTP, SIP, IAX, AJP, HTTP(S), SOAP, REST API, SMTP, SDN, nmap, tcpdump, wireshark, curl, telnet Understanding of common enterprise application stack components, how they interact, how to navigate in the layers and the related toolsets e.g. Hardware, Virtualization, OSes, Application Servers, Applications, Dependencies, Databases, Storage, Monitoring, Automation Understanding of identity management, authentication and authorization e.g. LDAP(S), AD, Kerberos, ADFS, SAML, oAuth, ADAM Understanding of scripting or code would be an asset e.g. Powershell, Bash, Python, Javascript, Java, C#, PHP, SQL Needs to be proactive, responsive, and accountable. Excellent written and verbal communication in English Able to multi-task and deal with high pressure and fast changing environments This is a fantastic opportunity to join a growing team. The company offers life & health insurance coverage, additional time off, and a training sponsorship program.  If this sounds like the ideal position for you then apply today with an English version of your CV.     Kellie #LI-KB1

  • Marketing Operations Specialist
    • Salford
    • 32000
    • Permanent

    Marketing Operations Specialist £28,000 – £32,000 Full Time Manchester (M50 Hybrid) Are you a web developer with a desire to get involved across a range of marketing operations? Do you like the idea of working your web development magic across microsites and landing pages, and also constructing best in class emails around exclusive offers? If you're a creative thinker, with great experience of HTML5, CSS3, and JavaScript, and enjoys the challenge of multiple projects and plenty of communication with a range of stakeholders, this role could be a great fit. The Job... Reporting to the Marketing Operations Team Lead, you'll be working alongside a global team of Marketing Operations Coordinators and Specialists liaising with a team of marketers, developers, content creators, SEO specialists, and more. There's also plenty of flexibility in terms of where you conduct your work. You'll be in the modern Salford Quays office 2 days a week, with the rest of your work conducted from home. You'll be responsible for: - Creating advanced microsites and landing pages from scratch with HTML5, CSS3, and JavaScript. - Constructing and testing marketing emails with HTML5, CSS3, and Glock Apps. - Building website content using an in-house Content Management System (CMS). - Sending emails to targeted audiences using StrongView (StrongMail). - Creating targeted one-time and recurring campaigns, as well as multi-phase automated journeys. - Deploying account messages, on-site notifications, and SMS campaigns. - Creating and issuing exclusive offers using in-house Bonus Manager. - Managing work assignments in JIRA, and documentation in Confluence (Wiki). - Communicating with key stakeholders from multiple departments ranging in seniority from Junior to Department Heads. About You... The Marketing Operations Specialist that takes on this exciting challenge will be someone who loves a good challenge, is adaptable, eager to learn, and passionate about web development. Here's some of the key experience you'll need to demonstrate: - A minimum 2 years experience in a Web Development/Content/CRM/Email Marketing or similar role. - Proven experience with HTML5 and CSS3. - Strong knowledge of JavaScript. - Experience with Content Management Systems, CRM, and Email Marketing systems. - Knowledge of SQL, SEO, design and development best practices would be an asset, and would certainly make you stand out. - The ability to multi-task and meet deadlines while maintaining a strong attention to detail is a must. - Excellent English verbal and written communications skills, with emphasis on writing.  - You should also be able to work variable schedules and be on-call as necessary. The Company... This is a digital marketing business enjoying hyper-growth at the moment. They are experts within the entertainment sector, and for a good junior to mid level web developer, this represents a great opportunity to think outside of the box and get involved in the types of web and marketing campaigns you won't be able to, elsewhere.  They also have a track record of promoting from within, so as more brands come online, more opportunities for promotion prospects will naturally appear. In addition to an attractive salary of £28k - £32k DOE, the company also provides flexible hybrid/remote working (2 days a week in a modern, Media City, office), along with exciting future prospects. Some additional benefits include; - Private health cover - Death in service benefit - Pension - Various discounted products and services Want To Apply? We're interviewing and shortlisting for this role right now, and expecting to get suitable candidates in for interview quickly. If you're interested, please apply with your up-to-date CV today.   Chris

  • Business Analyst
    • San José
    • Permanent

    Business Analyst   San Jose (Hybrid 3 days a week in office)   We are partnered with a company that provides consulting services specializing in statistical analysis and risk management who are looking for a Business Analyst to join their growing team.     The Business Analyst supports the organization through the delivery of insightful analytics that facilitates improved KPI performance and more effective decision-making. They assess a company’s complex information with the goal of reaching simpler, smarter conclusions, and use their technical expertise to stress test the data for quality and accuracy.   Responsibilities   Utilize data to make actionable recommendations at all levels. Help identify the business data needed to produce the most useful insights and future analytics. Communicate insights and recommendations effectively to the broader team. Prepare analytical reports regarding the operations on a weekly/monthly basis and as requested. Track, report and analyze customer sentiment from all relevant sources and partner with teams cross-functionally to support improvements in the areas identified as most impacting the customer experience. Determines measures, baselines, tolerances, and normal variability for KPIs.  Able to articulate these concepts and parameters for data presented. Recommend and design local testing efforts within the business focused on improving KPI performance, ensuring that the relevant framework is in place for effective analysis of the test data. Support the KPI target-setting process to ensure they are effectively aligned with achieving the businesses’ overall objectives. Provides consultative support and training on interpreting data and using reporting tools. Recommend and participate in process improvement initiatives. Process ad-hoc requests for data that is not readily available in existing reports. Contribute to data dictionary, standards, training, and ongoing updates.   Qualifications   Bachelor's degree in Mathematics, Computer Science, or Business-related field with a concentration in statistics Skills in analyzing and interpreting numerical data, and in reasoning and problem solving through mathematical processes. Minimum 1 year of experience working with SQL alongside data visualization tools like Tableau. Strong critical thinking skills and attention to detail. Be proficient in the use of spreadsheets, databases, and other applications of technology. Experience in coding is desired. Adept communicator with strong service orientation skills and a genuine commitment to excellence. Business and tech-savvy with the ability to see both the “big picture” and the minute details. Has an enthusiasm for translating data into actionable insight relevant to the company’s objectives. Keen attention to detail and time management to deliver high-quality work for multiple projects across several client engagements while meeting deadlines.     This is a fantastic opportunity to join a growing team.   The company offers life & health insurance coverage, additional annual time off, and training sponsorship program.   If this sounds like the ideal position for you apply today with an English version of your CV!   Kellie #LI-KB1      

  • PR Manager
    • Preston
    • 45000
    • Permanent

    PR Manager £35,000 – £45,000 Full Time Preston (PR2 Hybrid) This is an opportunity for you to be a brand ambassador for events, within a growing media / publication outlet. You'll be responsible for in-house copywriting and PR activities - creating and spreading the word to help make their events as successful as possible. If you have a strong attention to detail, exceptional writing skills, and experience of PR relating to events, this role could be a great match. The Job... Reporting to the Marketing Director, and leading projects with the Head of Events Marketing, you'll be key in writing press releases and identifying PR opportunities for a range of events. You'll be working with various teams, including sales, marketing, operations, and editorial.  You'll be responsible for: - Developing and implementing effective copywriting and PR strategies for events across a number of brands. - Being brand champion for all events, ensuring consistent messaging and brand identity across all communications. - Creating compelling and engaging content for various platforms, including websites, social media, press releases, promotional materials, and event collateral. - Writing copy with granular detail, maintaining high standards of accuracy and professionalism. - Collaborating with all departments including sales, marketing, operations, and editorial teams, to ensure alignment and integration of messaging and PR initiatives. - Conducting interviews and gathering information from relevant sources for content development. - Supporting the development and execution of marketing campaigns and initiatives. - Ensuring press releases are distributed across relevant news wires and sector media. - Monitoring media coverage and industry trends to identify PR opportunities and provide recommendations. - Collaborating with the design team to create visually appealing and impactful marketing materials to go alongside press releases. - Staying up-to-date with industry best practices and new technologies to enhance copywriting and PR strategies.  About You... Using your significant experience in copywriting and PR, you'll be delivering high quality content to help raise awareness of a selection of events. Here's some of the key experience you'll need to demonstrate: - Exceptional writing and editing skills, with the ability to craft engaging and persuasive copy. - Strong attention to detail and ability to work with granular information. - Ability to work collaboratively with cross-functional teams and manage multiple projects simultaneously. - Excellent communication and interpersonal skills, with the ability to build relationships with stakeholders at all levels. - Self-motivated and proactive, with the ability to work independently and meet deadlines. - The ability to attend the office 2 days per week and be available for events (preparation and during). - The ability to occasionally travel off-site for interviews and other activities. The Company... This is a well established media brand, that's part of a larger group that runs an array of socially responsible media outlets. This phase of growth is focused heavily on transforming the business from print to digital media, whilst also supporting the ongoing membership growth, events, and exhibitions. They are on a strong growth journey so as the marketing department grows, there will be scope for future career progression too. The office is based in Preston, however the business operates hybrid working, generally with 2 days of work a week conducted from the office and 3 days from home. In addition to an attractive salary of £35k - £45k, some additional benefits include; - 25 days holiday (plus bank hols) increasing to 27 after two years - Hybrid Working - An extra day off on your birthday - Matched pension contribution up to 6% - Employee life assurance - x4 basic salary - Employee assistance programme - Long Service Awards - Employee of the Month - Employee Discount Scheme - Exceptional career progression. They're an ever-evolving business, if you work hard and do well - with their help and support there are no limits to your speed of progress and the group is large, so there are opportunities to get involved with other brands etc in the future. Want To Apply? We're interviewing and shortlisting for this role right now, and expecting to get suitable candidates in for interview quickly. If you're interested, please apply with your up-to-date CV today.

  • Senior BI Analyst
    • London
    • Permanent

    Senior BI Analyst London - Hybrid Permanent   The Background We are partnered with an innovative IT consultancy based in London but with a global presence who are leading advisors in their industry by creating lasting value for their clients. They are looking for an exceptional Senior BI Analyst to join the BI team and help provide insight and analysis into the performance of clients product suites. This is an exciting opportunity to join a team that works on a real variety of projects and drives insight to help clients make data-driven decisions. The client offers a package that includes private medical insurance, pension contribution and a flexible benefits fund.   You… In order to be a successful Senior BI Analyst you will have… Previous experience in a similar Business Intelligence role involving reporting, data warehousing and visualization Very strong in SQL Highly developed analytical skills with a good background in maths and statistics Excellent stakeholder engagement skills with experience managing client relationships and helping mentor junior analysts Python and Tableau experience would be highly advantageous   The role As a Senior BI Analyst you will define and measure business success, quality metrics, standards and reporting. This reporting will include a range of things from data extraction (SQL) to statistical analysis (Python, R) and visualization (Tableau, PowerPoint and other visualizations). You will assist clients by generating insights on their market performance using a range of web metrics, marketing & product reporting, financial reporting and third-party research data. As well as working with the rest of the BI Team you will work with senior business leaders to build both regular KPI reports and a process to monitor, analyse and report on any anomalies or major shifts in behaviour. Adam #LI-AL1 If you are interested to find out more please apply for the role with an up to date copy of your CV. If you have any questions that you would like to discuss first, please call Adam on 07425 559 243.

  • Junior Designer
    • Manchester
    • 29000
    • Permanent

    Junior Designer Manchester / Trafford Park £25k - £29k 23 days holiday plus birthday off / Discretionary annual bonus / Free onsite parking / Fully stocked office / Company events The Junior Designer will be joining a Global, market leading company with multiple brands under its care. With a small, in-house creative team the Junior Designer will be responsible for working across a range of design and artworking projects, from poster designs and marketing material through to email and social media campaigns.  You will be responsible for upholding the brand guidelines for each project, sometimes working to them strictly and sometimes adding your own creativity into the projects.  Based onsite in the HQ office in Trafford park 5 days a week, they offer a range of benefits such as onsite free parking, annual bonuses (discretionary) and company events.  The Junior Designer will: Interpret design briefs, determine requirements and beautifully execute artwork within the wider design team Create artworks for packaging, print & technical data documents Conceptualise ideas and visuals based on requirements and deliverables Provide creative input and contribute in strategy meetings Prepare and present drafts and ideas from inception through to delivery Work within brand guidelines, maintaining and upholding the companies corporate image Creating, updating, and managing artwork libraries and archives, providing access to digital assets as required, and editing visuals as needed for future projects This is a duel role across design (conceptual) and Artworking, so a good understanding of setting up documents ready fro print is essential. You'll also have the opportunity to work on wider creative work. If this sounds like an ideal role for you, then apply with an up to date CV and portfolio asap.  Dave #LI-DO1

  • Digital Designer
    • Manchester
    • 45000
    • Permanent

    Digital Designer (UX / UI) Manchester / Hybrid £45,000 Design Agency / Multiple Clients / Remote working opportunities / National campaigns / Responsive web design / Career Progression / 31 Days Holiday (inc bank holidays) / Big, international clients & brands The Digital Designer will be joining a highly creative design and marketing agency who boast an impressive array of international and house hold brands. Working across a range of creative and digital campaigns, the Digital Designer will be responsible for creating digital solutions for these brands across a range of requirements, with a good lean towards the UX and UI of the project, having the end user journey in mind through out the process.  Creating digital solutions from email campaigns to full web designs and apps, this is a chance to work on some really notable brands. Whilst there's not a direct requirement for development knowledge, if you've got an understanding of HTML and CSS, that would be beneficial, there are development teams in place to take on the build of the digital assets though and you'd work closely with this team. Rather than simply telling their designers how to work, they allow the creativity to come to light itself and utilise each person unique skills, so if you have other abilities such as motion design or animation, these are skills they're open to utilising.  Requirements for the Digital Designer: - Design a range of digital solutions across web, apps and platforms - Work in collaboration with the client services team to produce high level work inline with the brands brief - Keep user journeys in mind when creating digital solutions, utilising knowledge of UX and UI - Working on wireframes, user mapping and user journeys to final User interfaces - Work as part of a creative, digital team to uphold the agencies reputation for high quality work - Act as a brand ambassador for clients and brands the agency partners with This is a great opportunity to work with one of Manchester best and progressive agencies. If it sounds ideal for you and you have agency level experience working with multiple brands and a portfolio of digital design solutions for a range of platforms, then apply asap. Dave #LI-DO1

  • Account Manager
    • Manchester
    • 40000
    • Permanent

    Account Manager Digital Creative & Marketing Agency Manchester / Hybrid working £40,000   Design Agency / Multiple Clients / Remote working opportunities / National campaigns / Responsive web design / Career Progression / 31 Days Holiday (inc bank holidays) / Big Brands   The Account Manager will be joining a small but highly collaborative creative, marketing agency working across a range of big, international clients. Working alongside the creative team, the Account Manager will be responsible for the agencies client relationships and will be part of a client service offering and team, building upon existing relationships as well as developing new ones.  The agency prides itself on its relationships with its clients, the work it creates and ultimately the team culture its been able to build. With a broad range of skill sets internally from creative, design, digital and UX, no two days are the same at this agency. Based in Manchester's creative hub, the Sharp Project, they offer a mixture of onsite office work and remote days each week, which can flex either way project dependant.  Responsibilities of the Account Manager include:  - Building, developing and fostering relations with the agencies existing and new clients - Working alongside other team such as Creative to ensure timely responses to briefs - Being the go between for creative and the client - Understanding what the client is trying to achieve and if needed, educating on better ways of achieving goals - Involvement in planning and strategy - Confident with pitching / ideation stages and driving new business with prospective clients This is a great opportunity to join an agency that is in a growth faze, a chance to work on some highly reputable client sand brands with big impact. If you feel you have what's required and relish a challenge, then apply with an up to date CV asap. Dave #LI-DO1

  • Social Media Exec
    • Wigan
    • 30000
    • Permanent

    Social Media Exec 27-30k + bonus Wigan WN5 0LP Social Media Exec role with a focus on writing and creating B2B & B2C content for a range of social media platforms. Active or passive involvement in strategy and planning; Openness to level and ability, due to high level of in-house support. Market leading home and building improvements product company, operating UK and US. Discretionary bonus paid twice yearly at Christmas and April; Incredible pension, up to 17.5% depending on employee contribution; Free parking; Casual attire; Company with very high retention rates due to brilliant company culture. Working closely with the Marketing Manager and Marketing Exec, the Social Media Exec will be involved in: - The creation of written, graphical, and video content for social media channels, emails; Experience in writing, or graphics, or video would be ideal but not essential as the in-house team have these skills - Managing the posting, scheduling, and monitoring of social media across various platforms (eg Linkedin, Youtube, Facebook, Instagram) - Working with colleagues, customers, and some brand advocates (influencers) to generate impactive content, including product demonstrations, testimonials and case studies, events, before & afters, infographics, and drone footage (they’re happy to train on drone use if interested). - Developing social media plans in advance to ensure a consistent through put of content - Helping to build the community through interaction The Social Media Exec may currently be in a similar role but looking for more autonomy / responsibility, a better working culture, and / or more opportunity to develop; the ideal candidates would come with the following: - A Marketing or Social media qualification - 2 or more years experience in a Social Media focussed role (B2B or B2C) - Experience working across a range of social platforms - Confident communicator, comfortable interacting with team mates, stakeholders, and end users - The ability to absorb information and turn it in to engaging content appropriate for the platform - Driving license The Social Media Exec will be joining a large, industry leading, building improvement product manufacturer, that was established over 30 years ago, and that boasts impressively high staff retention rates. Excellent people focussed employer. This is a great place to work and to build your skill set. This role will see you out on the road quite frequently, mainly local, sourcing content from projects and customers, so a driving license is essential. Free parking on-site. Amazing pension - the employer will contribute 10% if employee contributes 7.5% (totalling 17.5%). This role is live and of high priority, please apply with your CV asap.   Andy #LI-AC1  

  • Creative Manager
    • Salford
    • 60000
    • Permanent

    Creative Manager Manchester / Hybrid - 2 days a week onsite Media City, M50 Salary - £60,000   Digital Marketing Agency / Flexible and Hybrid working / 25 days holiday plus bank holidays / Private Healthcare / Progressional opportunities / Fantastic team culture / Thirsty Thursdays / Fully stocked kitchen / Diverse range of campaigns The Creative Manager will be joining an established Digital Marketing agency with global reach and clients. Working across a range of campaigns, the team based in Media City in Manchester supply digital marketing solutions from brand strategy and Design / UX through to SEO, PPC and Affiliate Marketing. They’re looking for a Creative Manager to oversee the day to day of the design / creative team, managing around 5 people currently in Manchester, you’ll report in the the Head of Creative Services (based in Montreal, Canada). Acting as the Head of Creative Services’ ‘right hand man’ the Creative Manager will direct on creative, manage workflows and systems, be a mentor to team members, help steer the brief to keep it on track and over time help to develop the team.   Responsibilities of the Creative Manager: ·       Ensure that your team is on track asks the right questions and has the information needed to deliver their assigned projects with a high standard of quality, on time. ·       Lead and grow a team of Designers and Copywriters through constructive feedback and working sessions. ·       Collaborate with the traffic team to ensure the timely delivery of studio tasks. ·       Provide feedback and approvals on projects assigned to both internal and external resources. ·       Be hands-on and contribute to the creative process as needed. ·       Strategically analyse all briefs – ensure that the internal team and external vendors deliver concepts, designs and copy that meet the communication objectives of the client. ·       Place a particular emphasis on conversion led design created with efficiency and velocity. ·       Initiate/ lead/ actively partake in conversations surrounding the needs of the client. ·       Act as a custodian for the clients’ brands.   Requirements: • 5+ years working in an agency, in-house studio or similar role / environment. • Proven experience in successfully managing a creative team. • A proven track record of developing talent. • Travel to the Manchester office as needed, at least 2 days a week • Strong skills in design and / or copywriting with the ability to evaluate and provide feedback for both. • Knowledge of Adobe creative Suite with an emphasis on Photoshop, Illustrator and XD. • Must poses a strong sense of urgency, commitment to quality and the ability to consistently think at a strategic level to maximise client success. • University/College diploma/ degree in a related field. • Excellent English communication skills with the ability to clearly communicate ideas, concepts and challenges. • Positive, high energy, and motivated to learn and transfer knowledge. • Ability to excel in a fast-paced team environment. • Have an in-depth understanding of the current competitive marketplace, creative industry trends and the capacity for using this knowledge to champion strong creative solutions. • Possess maximum attention to detail and have the ability to succeed in a fast-paced creative environment.   This role would suit someone who has worked in an agency environment or a large in-house creative department before, has worked on a range of creative projects and is happy to remain hands on from time to time but also manage and oversee the team. If this sounds like the ideal role, then apply with an up to date CV and portfolio of work.   #LI-DO1 Dave  

  • Graphic Designer
    • Lytham St Annes
    • 26000
    • Permanent

    Graphic Designer £24-26K Lytham, St Annes - 5 days onsite  The Graphic Designer will integrate into an experienced in-house team within a company specialising in designing, crafting, and generating assets for a wide variety of products, spanning from packaging to point-of-sale materials, brochures, and posters. Situated full-time at the Lytham St Annes site, this compact yet collaborative team is committed to creating products distributed globally. Under the guidance of the Head of Design, you will collaborate with key personnel to: -Develop traditional offline design materials for all brands, encompassing marketing literature, campaign support materials (such as brochures, presentations, exhibition graphics, and advertisements). -Ensure adherence to the correct process for artwork requests, ensuring thoroughness for every request of marketing literature or label artwork. -Maintain a consistently high standard of work, meeting deadlines, aligning with brand guidelines, and gaining approval from the Head of Design. -Edit or create print-ready artwork using predominantly Adobe software on an Apple Mac platform, ensuring accuracy and adherence to brand guidelines. -Support online activities as necessary. -Maintain accurate and up-to-date copies and electronic records. -Coordinate with external agencies and suppliers to effectively implement new marketing initiatives. The ideal candidate will possess: -Minimum of 3 years' experience in a similar role. -Proficiency in industry-standard design software such as InDesign, Photoshop, and Illustrator, with excellent familiarity with Microsoft PowerPoint.  -Experience in digital and 3D applications is advantageous but not mandatory. -Exceptional attention to detail. -Strong interpersonal and communication skills. -Excellent organisational abilities. -Confidence in presenting and explaining ideas to stakeholders. -Ability to thrive in a fast-paced, dynamic, and creative environment. -Practicality and a proactive approach to work. Benefits: -Flexi hours -Private Healthcare -Profit share bonus  -Free Parking -Subsidised Canteen -Free Gym  -Retail Discounts -30 days holidays (inc bank hols) This exciting opportunity awaits a Graphic Designer ready to advance their career. You'll have the opportunity to engage in diverse design projects and product developments. The client is offering a salary of up to £26k, if you believe this opportunity matches your aspirations, please apply with your updated CV and portfolio. #LI-GH1

  • SEO Manager
    • Salford
    • 65000
    • Permanent

    SEO Manager £60k - £65k Full Time Manchester (M50 Hybrid) Are you an experienced SEO with a strong background in driving traffic and building online publishing brands?  If you're a creative search marketer / SEO who enjoys the challenge of ranking sites and news articles within highly competitive sectors, including entertainments and crypto, this opportunity could be just for you. You'll be working across multiple client brands to deliver SEO initiatives, drive innovative search ideas, and define areas of opportunity for building traffic volumes and visitors across brand new and established online assets. The Job... Reporting into the business unit Marketing Director, and working closely with the SEO Director / Search Director you'll be defining best practices, and monitoring adherence to ensure their clients publishing sites are properly optimised for search engine success. You'll be responsible for: - Ensuring their client’s websites are constantly audited and provided with recommendations for improvement with both technical and non-technical opportunities to grow organic traffic. - Leading the roadmap for SEO projects, ensuring coverage of all aspects of search: performance, crawlability, on and off page requirements, and keyword planning and targeting. - Working closely with the Marketing Leaders to ensure content is SEO-optimised including planning, structuring and posting all to deliver maximum page ranking optimisation and traffic delivery. - Coordinating cross-functional input, deliverables, timelines, and communicating properly documented progress and issues of marketing programs. About You... You'll be a high performing SEO with strong leadership skills and the ability to influence unpopular decisions whilst maintaining strong working relationships with a range of stakeholders at different levels.   Here's some of the key experience you'll need to demonstrate: - Over 5 years of experience in SEO, with significant experience building online publishing brands. - Experience working for a publishing/media group that is listed in Google News. - Proven experience in managing large scale SEO programs including digital PR and the technical management of large, high traffic volume sites. - Experience of owning and driving SEO Strategies, with demonstrable experience in both On and Off-site SEO and their day-to-day management. - Exceptional analytical skills and the ability to report on performance against targets in a clear and understandable way. - Demonstrable experience in Analytics and Reporting including GA, search console and other industry standard SEO tools. - The ability to build deep client and industry knowledge and to understand the consequences for SEO when either of these change. - Being comfortable with ambiguity and able to change direction quickly when required by client or project needs. The Company... This is a digital marketing business enjoying hyper-growth at the moment. They are experts within the entertainment arenas. For a successful SEO, with a creative, traffic-hungry, approach, you'll have the chance to work within teams and on the types of search marketing projects you won't be able to anywhere else. They also have a track record of promoting from within, so as more brands come online, more opportunities for promotion prospects will naturally appear. In addition to an attractive salary of £60k-£65k DOE, the company also provides flexible hybrid/remote working, along with exciting future prospects. Some additional benefits include; - Private health cover - Death in service benefit - Pension - Various discounted products and services Want To Apply? We're interviewing and shortlisting for this role right now, and expecting to get suitable candidates in for interview quickly. If you're interested, please apply with your up-to-date CV today.

  • Senior Director of Marketing
    • Salford
    • Permanent

    Senior Director of Marketing Full Time Manchester (M50 Hybrid) Working with exciting brands across the entertainment and crypto markets, you'll be sitting on a Leadership Team who operate a shared services group to support a growing list of client ventures. You'll be responsible for building a bridge from the marketing centre of excellence into each of the many international markets and brands that their clients operate. You'll be doing this via influence and indirect means (as each market has local autonomy to operate in their own way). This will mean partnering effectively with the regional marketing leaders and marketing vertical leaders to help the brands achieve their goals.   The Job... Each International business unit has their own marketing team who report to the regional marketing leaders and these regional marketing leaders will report into you - thus your influence will be indirect in the sense you won't directly own the business unit marketing teams. You'll be an experienced senior marketing leader with previous success working in a matrix run business with an internationally complex structure of markets and teams. You'll need to be able to design and grow a robust team of marketing leads equipped to support the entire client portfolio. Designing, building, managing and coaching a high-performing marketing leads team. This isn't a flashy campaign development marketing role – it’s about the development of the marketing leaders and best-practices. In each country where the brand has a presence internationally, you'll be tasked with driving awareness and localising it across relevant cultural, operational, and commercial methods. You'll be responsible for: - Supporting the regional marketing leader’s development of annual marketing goals, strategies, and activities. - Supporting the development of reports and presentations on marketing metrics for the cross- functional leadership teams. - Assisting the teams with market analysis to identify challenges and opportunities for growth. - Providing guidance and ideas to organise effective marketing initiatives. - Developing the team to enable them to build and manage marketing budgets. - Reinforcing the importance of defining and maintaining brand standards and ensuring compliance across all channels. - Building long-term relationships with teams, partners, and stakeholders. - Forecasting short and long-term hiring and outsourcing needs. About You... You'll be somebody who has extensive marketing experience and who, ideally, has previously managed marketing teams in different international locations and is comfortable working in this way, across multiple time zones.   Here's some of the key experience you'll need to demonstrate: - 5+ years experience as a Marketing Director or higher-level related position, responsible for building and leading diverse teams of marketing and communications professionals. - Strategic thinking and strong, hands-on experience in executing impactful marketing leadership. - Substantial ecommerce experience combined with previous experience in a B2C digitally focused company. - Broad exposure in marketing (i.e. Social and Content, CRM, brand, content, SEO). - Strong administrative, organisational, managerial and communication skills. - Ability to lead through informal authority. - Executive level presence - both written and verbal. The Company... This is a digital marketing business enjoying hyper-growth at the moment. They are experts within the entertainment and crypto arenas. The Senior Director of Marketing position is a key role within the business, and you'll have the chance to work within teams and on the types of brand projects you won't be able to anywhere else. In addition to an attractive Senior Director-level salary and package, the company also provides flexible hybrid/remote working, along with exciting future prospects. Some additional benefits include; - Private health cover - Death in service benefit - Pension - Various discounted products and services Want To Apply? We're interviewing and shortlisting for this role right now, and expecting to get suitable candidates in for interview quickly. If you're interested, please apply with your up-to-date CV today.

  • Head of Vertical (Media)
    • Salford
    • 90000
    • Permanent

    Head of Vertical (Media / Publishing) £80-90k Manchester(Hybrid) M50 2ST Hybrid working, 25 days holiday with purchase options & carry over, Private Medical, Health cash plan, Rewards & Discount portal, EAP, Income protection, Life Assurance, Enhanced Maternity and Paternity, excellent track record of personal development. Opportunity to join a lon established global network; exciting sector; Head of Vertical for a Media / Publishing business, strategic level role. The Head of Vertical will play a pivotal role in growing one of an exciting line up of lifestyle and entertainment publishing brands. The audience doesn’t just want to consume passive content, but expects personalised, real-time information that they can interact with and influence - with education and entertainment being key drivers. As Head of Vertical, you will be responsible for the vision and positioning of the offering, and product ownership. This is a growth focused role, where you will be able to leverage your subject matter expertise and commercial mindset to build a recognised and trusted leader in media across your vertical. RESPONSIBILITIES The Head of Vertical will be responsible for the following: - Strategic Vision and Leadership: Demonstrated ability to lead and influence teams to capitalise on emerging trends in your vertical. You will develop and execute strategic plans to drive business growth and market penetration. - Revenue Strategy and Demand Generation: Develop and execute revenue strategies to maximise profitability and sustain business growth. Partner with marketing to generate demand and deliver subscribers with high retention, through strong value exchanges. You will have P&L responsibility for the vertical. - Product development: lead the development of innovative products and own the product and content roadmap. This includes utilising market insights and consumer feedback to drive product ideation, development, and launch strategies, resulting in increased market share and revenue growth. - Market Analysis and Forecasting: Proficient in conducting comprehensive market analysis and forecasting to identify opportunities and risks in landscape. Partner with Marketing Operations and BI to utilise data-driven insights and make informed decisions to guide business strategies. KNOWLDEGE, SKILLS AND EXPERIENCE The Head of Vertical role is looking for someone in a similar position, potentially titled Head of Brand, Brand Director or similar particularly with experience in the [online] Publishing / Media sector  - Minimum university educated (to Degree level) in marketing, business management or similar - Experience: 8+ years experience in a commercial, marketing or business development role - Proven track record developing brands and/or products - Budget management experience with strong analytical skills and P&L responsibility - Leadership experience (managing a team and multiple stakeholders) - Entrepreneurial and able to multi-task and prioritise - Able to work autonomously & provide independent opinions THE COMPANY As part of a large global Marketing network, the Head of Vertical will be joining a high growth Publishing business, delivering engaging Lifestyle and Entertainment content in clear verticals to consumers around the world. Focussed on growth, and with a track record of recruiting, developing, and retaining world class talent, the business upholds a culture of humility, ownership, ambition and collaboration. The role will see you playing a key role at a strategic level, focussed on commercial goals. Based out of the Manchester office, working 2 days in the office and 3 from home per week, you will enjoy a significant list of excellent benefits. The company is looking to move quickly, please apply with your CV asap.  

  • Security Architect
    • Madrid
    • 75500
    • Permanent

      Security Architect Madrid Permanent €65,000 - €75,000 depending on experience   The Background We are partnered with a world class IT services provider based in Spain but with a global presence. They are looking for an experienced Security Architect to join them and help define future architecture models to support the businesses growing ambitions. This is an exciting opportunity to join a business where you will be the go to person for other teams to support implementing new security processes. The client offers a benefits package that includes health insurance, professional development budget, free English and Spanish lessons and corporate pension contribution amongst other things.   You… In order to be a successful Security Architect you will have… Previous experience in a similar role with hands on Security Architecture design experience Security experience across a wide range of different domains and a deep knowledge of IS solutions and controls (predominantly for on prem but also some cloud) Strong understanding of DevOps practices as well as experience in both Linux and Windows environments Excellent communication and stakeholder engagement skills The role As a Security Architect you will take ownership of the enterprise security architecture design process to support the delivery of security controls across existing and new systems being introduced across the organisation. This will include working with different teams such as Information Security, Architecture and CIO leadership to ensure new projects provide solutions that align with business objectives and that long term operational and maintenance needs are considered. Off the back of this you will produce high level designs and ensure that architecture security and systems architecture is in line with best practices and business security requirements. As the subject matter expert in IT Security solutions you will maintain strong working relationships with different departments and proactively run workshops to increase synergy and promote knowledge sharing for security solutions.   If you are interested to find out more please apply for the role with an up to date copy of your CV. If you have any questions that you would like to discuss first, please call Adam on +44 7425 559 243.

  • Freelance Creative Producer (Activation and Events)
    • 250
    • Temporary

    Freelance Creative Producer Manchester  Hybrid  Are you a skilled freelance producer with a flair for creating immersive experiences and activating brands in innovative ways? My client is looking for a producer to take charge of exciting projects that push the boundaries of event production. Key Responsibilities: -Conceptualise, plan, and execute experiential activations and events that captivate audiences and elevate brand presence. -Collaborate with clients, vendors, and internal teams to ensure seamless execution of projects from conception to completion. -Manage budgets, timelines, and logistics with precision to deliver exceptional results on time and within scope. Requirements: -Proven experience as a freelance producer specialising in events, experiential marketing, and brand activations. -Strong creative vision and the ability to translate concepts into actionable plans. -Excellent communication, organisation, and problem-solving skills. -Flexibility to adapt to fast-paced environments and tight deadlines. -Passion for innovation and a keen eye for emerging trends in the experiential marketing landscape. -If you have had experience in retail activations, you will also be considered. You will also be required to go onsite for this role and is looking to start Monday 11th March. Apply now with your CV and portfolio showcasing your expertise in event, experiential, and activation production.

  • Project Director / Client Service Director (Mat Cover)
    • Manchester
    • 60000
    • Permanent

    Projects Director / Client Services - Maternity cover 55-60k Manchester  M4   Maternity cover role / Flexible working; options for how this could work, fixed term contract, freelance, part time /  Creative offices in Ancoats; Creative / Branding Agency Working closely with the agencies partners, the Projects Director will be responsible for: - Handling day-to-day client liaison across all creative projects and develop client relationships to increase existing business – you’ll command the respect of a senior client and be able to put an arm around a nervous junior. - Managing projects and workflow through the business, including: scheduling work with the creative team, booking freelancers and managing external suppliers. Experience of managing projects involving production in a wide range of mediums is important eg film, print, digital. - Quoting, budget management and forecasting across all clients and projects. - Building a traffic and account management team to deal with additional workload as the business grows. - Getting involved in aspects of the agency's business development activity and pitching, working alongside the partners. Experience in tendering would also be advantageous. - Developing the agencies service offer in an entrepreneurial and innovative way. - Working with the two partners on the overall direction and management of the business.   The Projects Director will typically come from an accounts / client services background, perhaps as Senior Account Director with experience of full project management life cycle. The ideal candidate would come with the most if not all of the following: - Organised with great attention to detail, capable of instilling processes in the business. - Personable and fun to work with – both for clients and our people. - Able to motivate the team around you. - Capable of juggling multiple projects and remaining calm under pressure. - A doer. They're a small business where everyone has to muck in. They are looking for someone who can operate at a senior level but who is also willing to get their hands dirty and support others within the business as required. - Experienced – you’ll be someone who can come in and make an immediate impact in the business. - Passionate about upholding the agencies high standards of strategy and creativity. - Entrepreneurial – you’ll spot opportunities for the agency and their clients, then make them happen. - Likely to have worked within a top brand, design, advertising or innovation agency. The Projects Director will be joining a growing agency who are looking for someone to play a key role in the development of the business. They're building a company that partners with leaders to build brands that take powerful positions in the world. You’ll work closely alongside the two Partners as they develop positions strategically and creatively, but the crux of your role will be to lead and manage the explosion of the agencies client’s brands across branding, culture, customer experience and marketing communications. You’ll be comfortable with leading projects spanning a range of creative disciplines, with the capability to put together and manage teams to deliver them. - Flexible working - Creative offices based in Ancoats - Profit sharing and equity options (to be discussed) - Other benefits can be discussed / negotiated for the individual, flexible with package   This is a Maternity cover role, between 9 and 12 months, but the agency are open to discussing how best to work this. If a part time situation works better for you or perhaps freelance, likewise a fixed terms full time contract. The right person is more important to them then how the process works.  If this sounds like it could be of interest then apply with an up to date CV.

  • Creative Copywriter
    • 30000
    • Permanent

    Creative Copywriter Cheadle, Manchester  £30k The Creative Copywriter will be joining a well established non-profit charity that are driven to help with global issues such as poverty, social injustice and natural disasters. Working within the Design and Creative team, the Creative Copywriter will be responsible for creating engaging copy across a variety of mediums and channels from social media campaigns, to fundraising events and report writing.  The Creative Copywriters would need to understand tone of voice and reference to the subject matter, whether that be cultural references or audience engagement to produce thought provoking and enticing copy across online and offline content.  Working closely with the Designer Designer, the Creative Copywriter will:  - Produce copy and content across a range of platforms and mediums  - Work within the charity's brand guidelines to ensure continuity  - Take stakeholder feedback and amend accordingly if appropriate  - Translate stakeholder briefs into creatively written solutions  - Work with the creative team to help deliver projects on time and on brand  - Have the ability to manage own projects and workflows  - Pitch ideas to the team and stakeholders  - Write across both long form and short form copy, brief dependant   Desirable skills:  - Degree in writing, English or Journalism   - Perfect written and spoken English, Additional languages such as Arabic or Urdu would be beneficial  - 3+ years in similar role  - Mastery of MS Office Suite If this sounds like and ideal role then don't hesitate to apply. The role will be based in the Charity's office in Cheadle for 5 days a week, Monday - Friday 9am - 5pm.

  • Surface Pattern Designer
    • 37000
    • Permanent

    Surface Pattern Designer Speke / Liverpool Up to £37k   The Surface Pattern Designer will be joining an established and creative brand who’ve revolutionised their products and market over the past couple of years. Based in their creative offices in Speke, South Liverpool 5 days a week, the Surface Pattern Designer will have the chance to work across an incredibly diverse spectrum of products, from textiles to hard decorative products, gifting , paper and garden. This role would suit a creative designer overflowing with ideas and keen to work in a fast paced department, a quick turnaround is key but it’s a collaborative and highly creative team. The Surface Pattern Designer will have a strong commercial eye and natural flair for colour. It is essential that they demonstrate strong illustrating skills and that they are a skilled pattern designer. Understand Homeware trends, Can work at pace, works well in a team environment and are able to confidently communicate & share ideas.   Skills and Experience required: - Excellent working knowledge of Adobe illustrator & Photoshop are essential - Have a highly diverse & creative portfolio showcasing multiple styles - Confidence in communicating your ideas - 4 + years experience working as a designer within similar sector - Passionate about creative and design   If this sounds like an ideal role for you then don’t hesitate to apply with an up to date CV and portfolio of work.      

  • Applications Engineer
    • Madrid
    • Permanent

    Applications Engineer Madrid (Hybrid 2 days a week in the office) Permanent €40,000 - €52,000 p/a The Background We are partnered with a world class IT services provider based in Spain but with a global presence. Due to growth within the business they are looking for an Applications Engineer with exceptional troubleshooting skills to join the team. The day-to-day focus on the role is to work with stakeholders and team members to define application requirements, identify solutions then implement, test, document and support the end solution. This is an exciting opportunity that will include a broad range of tasks such as integration, automation and enhancing the current environment. Please note that the role will be part of the teams on call rota which will require the successful candidate to be on call approximately one week every two months.   You… In order to be a successful Applications Engineer you will have… Previous experience the following areas and a real interest in the technologies and how they work: PowerShell VMWare Microsoft Exchange Storage including SAN Patching   The role As an Applications Engineer you will become the subject matter expert for supported applications in both technical and operational areas. You will work on projects to gather business requirements before evaluating feasibility, providing estimates and design solutions then preparing detailed specifications. There will be a high level of collaboration with both internal and external providers and vendors to deliver end to end solutions that meet the technical requirements. As processes are implemented you will create the documentation, procedures and reproducible test cases to help with troubleshooting, testing and validation. In this role you will work as part of the team towards improving platform stability, security, deployments and upgrades, patch management and software deployment whilst making sure everything is rolled out following ITIL process and procedures #LI-AL1 If you are interested to find out more please apply for the role with an up to date copy of your CV. If you have any questions that you would like to discuss first, please call Adam on +44 7425 559 243. #Adam

  • Digital Product Owner
    • Manchester
    • 60000
    • Permanent

    Digital Product Owner £50k - £60k Fully Remote (UK - Northwest Based)   Established Digital Agency / Fully Remote /  national clients / supportive culture / UX & UI focussed / omni-channel web / Team socials and regular meet ups   The Digital Product Owner will be part of an established team who build innovative websites, digital products and applications for enterprise clients, creative customer-centric online experiences.  The projects range from the development of best-in-class websites, to the development of bespoke inventory management systems and customer portals. Working across UX and Design through to strategy, development, engineering and CRO.    The Digital Product Owner will: - Take responsibility for ideation, strategy and success of client products and able to imagine what "best in class" would look like - Be in the vital role of advising and interfacing with clients to understand their objectives and work with them to deliver a project that meets their needs. - Be involved from the earliest engagements, you will assist with scoping and planning to agree features and UI that will ensure a delightful user experience, culminating in a scope of work with detailed cost and time estimates. - You will continue to be involved in liaising with the client to ensure smooth delivery, manage changes in requirements and plan future road maps.   You will need to have: - An understanding of the commercial objectives of digital projects. - The ability to facilitate conversations to enhance products and finding solutions that both optimise user experience and organisational ROI. - Ability to estimate the cost of digital project, including design, development, devops and maintenance. - Strong communication skills, including the ability to clearly articulate the commercial and delivery timescale implications of design choices. - An understanding of modern software development standards, methodologies and best practices, including CI/CD, micro services, automated testing, W3C and PageSpeed. - Experience in delivery of both Agile and fixed cost projects - Ability to facilitate User Research.   This is a fantastic opportunity to join an innovative and thought provoking digital agency at the forefront of digital solutions for enterprise businesses. They are fully remote, with staff members spread across the UK, giving you the choice of working from where ever makes you happiest! They do engage regularly in person with meeting spaces allowing for face to face interactivity as a team as well as big team socials a couple of times a year.    With a salary of up to £60k for the right person, this is a unique and no doubt popular opportunity, so don’t hesitate to apply with an up to date CV if you feel it could be the right position for you.  

  • Affiliate Operations Senior Manager
    • Salford
    • 80000
    • Permanent

    Affiliate Operations Senior Manager £70-80k Manchester(Hybrid) M50 2ST Hybrid working, 25 days holiday with purchase options & carry over, Private Medical, Health cash plan, Rewards & Discount portal, EAP, Income protection, Life Assurance, Enhanced Maternity and Paternity, excellent track record of personal development. Opportunity to join a large and growing, progressive, global Digital Marketing agency, exciting sector with global clients; Affiliate Operations Senior Manager, strategic level role. The Affiliate Operations Senior Manager is responsible for the successful operational management of an established affiliate program, in line with its clients’ service level requirements, as well as its acquisition and commercial priorities and targets. Reporting directly to the Director of Affiliate & Partnership Marketing, they will need to ensure that the affiliate management team is able to fulfil its functions through an affiliate platform that supports accuracy, reliability and alignment with the overarching business and marketing strategies. This will be done through a combination of effective planning, communication, reporting and operational management.  RESPONSIBILITIES - Ensure the integrity of the affiliate program at all times, including the accuracy of data, financial commitments to affiliate partners, and reputation management of clients - Formulate key operations strategies for the affiliate program based on market understanding, business needs and competitor learnings - Ensure affiliate payments processes, and related reporting requirements, are executed accurately and on time - Ensure affiliate deals and campaigns are accurately configured for tracking and financial accuracy - Manage all bulk affiliate communications (e.g. newsletters), as well as associated calendars for said communications - Manage relationships with key technical partners, ensuring optimal operating efficiency and efficacy at all times - Work with cross-functional teams (e.g. Business Intelligence) to ensure that the team’s reporting requirements are met - Take ownership of planned affiliate program migration/unification projects - Manage the portfolio of user-facing affiliate program websites and microsites, ensuring accessibility and functionality is optimal - Collaborate with the affiliate management, media, brand marketing and research teams to identify problems and opportunities, using these insights to shape the overall strategy and direction - Construct and/or collate executive-level reports and presentations that communicate overall results and convey actionable, analytical findings and insights - Represent the affiliate program in senior management meetings  - Encourage team members’ professional development - Conduct employee performance reviews and manage team calendar KNOWLEDGE, SKILLS & EXPERIENCE This role requires a high level of experience in affiliate and/or performance marketing, as well as tangible project management ability.  The successful applicant will ideally have the following: - experience in operational management of marketing/tracking platforms - Project management experience would be considered extremely beneficial - Self-sufficient approach to working – guidance and management will be provided, but autonomy and decisiveness is expected - In-depth knowledge and understanding of affiliate and/or performance marketing business metrics and KPIs - Outstanding communication, leadership and analytical skills - Strong business development, presentation and negotiation skills - Practical experience leading a team of multiple staff members (mix of office-based and remote) - Ability to organise, track and prioritise multiple projects  - Ability to analyse, interpret and present data and results in engaging, meaningful and productive ways - Ability to organise, prioritise and manage multiple projects simultaneously - Solid experience and knowledge of affiliate/online tracking (cookies, HTML tags, postbacks, dynamic parameters, etc.) is essential - Strong working knowledge of the MS Office suite of applications is essential - Travel may be required to attend conferences or meetings approximately 2-3 weeks per year THE COMPANY With over 170 employees across multiple countries, the Affiliate Manager will be joining a dynamic and steadily growing Digital Marketing Agency. Focussed on growth, and with a track record of recruiting, developing, and retaining world class talent, the agency upholds a culture of humility, ownership, ambition and collaboration. The role will see you playing a key role at a strategy level, as part of a team of affiliate specialists, supported by the wider group's resource and external support. Based out of the Manchester hub, working 2 days in the office and 3 from home per week, you will enjoy a significant list of excellent benefits. The company is looking to move quickly, please apply with your CV asap.

  • Freelance Content Editor
    • Manchester
    • 170
    • Temporary

    Freelance Content Editor Manchester Hybrid I am seeking a Content Editor to assist a clients Content Team in the creation and dissemination of digital marketing and communication materials. The goal is to elevate the international standing of a prestigious university and draw students from around the world to become part of our academic community. Your role will be pivotal in conveying the breadth, influence, and uniqueness of the clients endeavours spanning research, education, and social responsibility. Primary Roles, Responsibilities, and Tasks: - Offering support for website content editing using the T4 CMS platform. -Construct, populate, and implement updates to web pages, ensuring their relevance and accuracy. -Craft captivating and imaginative editorial content for various media, both online and offline, encompassing webpages, case studies, posters, and more. -Provide support for the creation of materials, including webpages, publications, and presentations. This entails gathering content, editing, proofreading, and collaborating with content contributors and designers. -Guarantee that all written content aligns with the university's established style and tone of voice guidelines. -Assist with the day-to-day operational administration, encompassing the coordination of meetings, the recording of minutes, and the efficient handling of a diverse array of inquiries and requests, through in-person interaction, phone, Zoom, Teams, or email correspondence. -Maintain a comprehensive view of project progress, meticulously recording pending tasks, and diligently following up to ensure their completion. -Consistently adhere to the university's policies and procedures, particularly those related to equal opportunities, health and safety, and other relevant guidelines pertinent to the role. Required Qualifications and Skills: -Competent IT skills, particularly in web content management systems, preferably T4. - Proven experience in writing and editing marketing materials, both in print and online, with exceptional copywriting and proofreading abilities. -Proficiency in managing content on complex websites, including knowledge of information architecture and user experience. -A demonstrated track record in editorial work and and adherence tone of voice guidelines. This position is looking to start 5th February for a month. If you are interested and available, please apply with an up to date CV & relevant examples.

  • Head of Marketing
    • Salford
    • 80000
    • Permanent

    Head of Marketing £75k - £80k Full Time Manchester (M50 Hybrid) Working with exciting brands across the entertainment sector, you'll be supporting the development of the overall marketing strategy, with a view to driving growth for your brand through excellent marketing execution. If you have a strong, hands-on, performance marketing background, with a real appreciation of how all areas of marketing interlink for a successful multi-channel approach, this role will offer you the perfect blend between marketing strategy, multi-channel marketing deliverability, campaign analysis, and cross-department relationship building and stakeholder management. All within an exciting growth sector that rewards creativity and a strong customer experience. The Job... Reporting into the Marketing Director, you'll be working closely with the Producer and Commercial Manager on the brand to bring your marketing strategies to life. Supported by a squad of specialists across disciplines including social media & content, CRM, VIP marketing, conversion optimisation, SEO and more, it'll be on you to develop the overall marketing strategy and driving growth and marketing performance. You'll be responsible for: - Partnering closely with shared services such as acquisition, to execute across their paid, earned and owned channels. - Leading the development and execution of an integrated marketing plan to deliver against commercial priorities. - Continually optimising performance across the marketing mix and delivering insights and opportunities to the commercial lead and working closely with the commercial team to define priorities and assist with specific go-to-market activities. - Creating and controlling the brand’s marketing budget with effective and accurate forecasting and spend. - Evaluating marketing activities to track the effectiveness of each investment. - Monitoring KPIs, verifying against market trends, and suggesting pivots to strategies when needed. - Ensuring a high quality and a 360-approach in execution of marketing plans and communicating the brand’s vision and mission across all channels.  - Aligning with agencies when needed (PR, Advertising, Creative, Media). - Modelling behaviours, regularly leveraging marketing insights data to inform marketing planning and optimisation opportunities. - Partnering with Marketing Operations to ensure all marketing execution is properly set up in systems and tools for tracking / reporting. - Leading the brand stewardship, ensuring legal compliance and adhering to brand standards in all executions. About You... You'll be a high performing all-round marketer, with particular success across performance marketing. You'll be at home in a fast-paced environment, spinning plenty of plates at the same time.   Here's some of the key experience you'll need to demonstrate: - 3-5 years of marketing experience in a similar "Head of" role. - Minimum 1-2 years experience in brand management. - Comfortable with high-level, strategic thinking, and hands-on implementation, with close attention to detail. - Experienced within a highly commercial environment, with a deep understanding of growth metrics and KPIs, and strong instincts for where the greatest gains, at the fastest speed, can be made. - Budget management experience with strong analytical skills, financial skills and P&L understanding. - Capability to analyse data, drawing conclusions to provide key insights and action plans. - Highly organised with keen prioritisation skills to effectively manage marketing activity roadmaps. - Strong negotiation skills and experience with vendor management. - Experience in both traditional and digital advertising. - A keen understanding of social media and community management. - Excellent relationship building and influencing skills. The Company... This is a digital marketing business enjoying hyper-growth at the moment. They are experts within the entertainment arenas. The Head of Marketing position is a key role within the business, and you'll have the chance to work within teams and on the types of brand projects you won't be able to anywhere else. They also have a track record of promoting from within, so as more brands come online, more opportunities for promotion prospects will naturally appear. In addition to an attractive salary of £75k-£80k DOE, the company also provides flexible hybrid/remote working, along with exciting future prospects. Some additional benefits include; - Private health cover - Death in service benefit - Pension - Various discounted products and services Want To Apply? We're interviewing and shortlisting for this role right now, and expecting to get suitable candidates in for interview quickly. If you're interested, please apply with your up-to-date CV today.

  • Business Development / Account Manager
    • West Yorkshire
    • 50000
    • Permanent

    Business Development / Account Manager £45k - £50k base with 5% commission on new business brought in Pudsey / 5 days in the office   The Business Development / Account Manager will be joining a small but successful and highly collaborative Brand Development and Packaging Design Agency based in Pudsey.  Working across a range of FMCG brands including some international clients, the Business Development / Account Manager will be responsible for not only the development of current and existing clients but helping to attract new business to the agency, driving their offering and forging lasting relationships that can help the agency continue to grow. The Business Development / Account Manager will: Develop and implement effective business development strategies to attract new clients to the agency in line with the business goals Identify and pursue new business opportunities and revenue streams Build and maintain strong relationships with key stakeholders within existing clients as well as developing new ones Be proactive in new business development  Be highly personable with an ability to develop key relationships that foster long lasting business partnerships Have the ability to help interpret a clients needs and offer suggestions of how to better achieve a solution Up sell the agencies offerings and have a thorough understanding of the abilities, skill sets and capabilities of the internal team   This role will be based on site in the office 5 days a week, this allows the collaborative efforts of the team to really shine through and helps to foster the culture the agency has worked hard to build over the years. This role could also suit someone looking to go part time, a few days a week for a pro rata'd salay. If you feel this sounds like an ideal role for you then apply with an up to date and relevant CV.   

  • Creative Manager
    • Halifax
    • Permanent

    Creative Manager     Halifax, Nova Scotia   Hybrid (2-3 days a week in office)   We have partnered with a Canadian-based marketing agency that is part of an independent Network of Agencies strategically located across the world to provide global reach and capabilities.   They are looking for a highly skilled Creative Manager to join their growing team.     The Creative Manager is multi-faceted, creative professional with a background in copywriting with a strong aptitude for communications and creative strategy. You will lead and mentor team of designers and copywriters based in Montreal. Your mission is ensuring the delivery of high-quality assets that are consistently on brand and keep conversion front of mind.   The passion for your craft should be infectious; you possess a strong business acumen to make strategic decisions about creative direction and continued application of best practices. You’ll take a hands-on approach, giving both design and copy the direction and tools they need to make break through creative ads that resonate with target consumers.   The ideal candidate should be excited to get your hands dirty from time-to-time moving work along and taking on projects of your own. You’ll have the opportunity to collaborate with world class marketing professionals while serving a variety of clients.   Responsibilities   Ensure that your team is on track, asks the right questions and has the information needed to deliver their assigned projects with a high standard of quality, on time. Lead and grow a team of Designers and Copywriters through constructive feedback and working sessions both remotely and on site at our Montreal office. Collaborate with the traffic team to ensure the timely delivery of studio tasks. Provide feedback and approvals on projects assigned to external resources. Be hands-on and contribute to the creative process as needed. Strategically analyze all briefs – ensure that the internal team and our vendors deliver concepts, designs and copy that meet the communication objectives of the client. Place a particular emphasis on conversion led design and copy created with efficiency and velocity. Initiate/ lead/ actively partake in conversations surrounding the needs of the client. Act as a custodian for the clients’ brands. Travel: 1 week per month (or equivalent) to our client offices in Montreal.     Qualifications   5+ years working in an agency, in-house studio or similar role / environment with a background in Copywriting or Design. Proven experience in successfully managing a creative team. A proven track record of developing talent. Travel to the Manchester office as needed. Strong skills in design and / or copywriting with the ability to evaluate and provide feedback for both. If coming from a design background knowledge of Adobe creative Suite with an emphasis on Photoshop, Illustrator and XD. Must poses a strong sense of urgency, commitment to quality and the ability to consistently think at a strategic level to maximize client success. University/College diploma/ degree in a related field. Excellent English communication skills with the ability to clearly communicate ideas, concepts and challenges. Positive, high energy, and motivated to learn and transfer knowledge. Ability to excel in a fast-paced team environment. Have an in-depth understanding of the current competitive marketplace, creative industry trends and the capacity for using this knowledge to champion strong creative solutions. Possess maximum attention to detail and have the ability to succeed in a fast-paced creative environment.   This is a fantastic opportunity to join a growing agency based in Halifax.   The company offers a competitive annual salary, employer paid premiums for Head and Dental benefits, RRSP contributions, wellness allowance and much more!   If this sounds like the ideal position for you then apply today!

  • Site Reliability Engineer
    • London
    • Permanent

    Site Reliability Engineer London (Hybrid 2 days a week on site Permanent The Background We are partnered with an innovative IT consultancy based in London but with a global presence who are leading advisors in their industry by creating lasting value for their clients. Due to growth within the business they are looking for a highly skilled Systems Engineer to join their Corporate IT Team and focus on the Applications side of their IT offering. This is an exciting opportunity for someone with a passion for technology to join a fast growing team where you can develop your career working with great people on great projects. The client offers a package that includes private medical insurance, pension contribution and a flexible benefits fund.   You… In order to be a successful Site Reliability Engineer you will have… Previous experience working as an SRE / at system administrator level In-depth knowledge of Windows Operating Systems and VMware with a good understanding of Linux Operating Systems In depth knowledge of automation, PowerShell scripting and complex active directory trees Good Knowledge of Hardware (Dell, Cisco, Pure, Palo Alto) Microsoft Exchange, Microsoft SQL Networking Cisco, Palo Alto, Big IP (FW, SDWAN, VLAN’s, Routing, Switching) Security (Splunk, APM, SIEM) Login/ Monitoring (Splunk, Elastic, Prometheus, PRTG, Netbox, IPAM, CMDB) Mattermost, Atlassian   The role As a Site Reliability Engineer you will work on projects relating to application software, operating systems and system management tools as well as maintaining new and existing device / client management systems. Part of the role will involve administering the Active Directory including all users, accounts and group policies and email administration using web based tools. You will help manage and monitor existing IT systems and infrastructure by managing tickets from the Corporate IT Service Desk queue to ensure the highest level of system and infrastructure availability. The client is always looking to improve processes so you will play an active role in planning and implementing system automation that improves efficiency and data security. Please note due to the nature of the role the successful candidate may be required to be on call for key production server / system issues as part of a rota that will be approximately 1 week every 2 months. If you are interested to find out more please apply for the role with an up to date copy of your CV. If you have any questions that you would like to discuss first, please call Adam on 07425 559 243.

  • Applications Engineer
    • London
    • Permanent

    Applications Engineer London (Hybrid 2 days a week in the office) Permanent The Background We are partnered with an innovative IT Management Consultancy based in London but with a global presence who are leading advisors in their industry by creating lasting value for their clients. Due to growth within the business they are looking for an Applications Engineer with exceptional troubleshooting skills to join the team. The day-to-day focus on the role is to work with stakeholders and team members to define application requirements, identify solutions then implement, test, document and support the end solution. This is an exciting opportunity that will include a broad range of tasks such as integration, automation and enhancing the current environment. Please note that the role will be part of the teams on call rota which will require the successful candidate to be on call approximately one week every two months.   You… In order to be a successful Applications Engineer you will have… Previous experience the following areas and a real interest in the technologies and how they work: PowerShell VMWare Microsoft Exchange Storage including SAN Patching   The Role As an Applications Engineer you will become the subject matter expert for supported applications in both technical and operational areas. You will work on projects to gather business requirements before evaluating feasibility, providing estimates and design solutions then preparing detailed specifications. There will be a high level of collaboration with both internal and external providers and vendors to deliver end to end solutions that meet the technical requirements. As processes are implemented you will create the documentation, procedures and reproducible test cases to help with troubleshooting, testing and validation. In this role you will work as part of the team towards improving platform stability, security, deployments and upgrades, patch management and software deployment whilst making sure everything is rolled out following ITIL process and procedures #LI-AL1 If you are interested to find out more please apply for the role with an up to date copy of your CV. If you have any questions that you would like to discuss first, please call Adam on 07425 559 243.

  • Freelance Packaging Designer / Artworker
    • Temporary

    Freelance  Packaging Designers & Artworkers North West  Calling Freelance Packaging Designers and Artworkers in the North West around Manchester & Leeds areas.  As a recruiter, we're seeking fresh and innovative talent to join our network of freelance Packaging Designers and Artworkers. Our clients are embarking on exciting projects in the FMCG sector, focusing on food, beverages, and retail. We have opportunities for both hybrid, onsite work, and remote arrangements. About the Role: If you're a creative powerhouse with a knack for packaging, we want to hear from you. Your skills will contribute to shaping captivating brand experiences. Those willing to work onsite will enjoy a bustling collaborative working environment, while remote applicants are equally welcome. Requirements: Experience in the FMCG realm is a must, bringing an understanding of the intricacies of food and beverage packaging to the table. Benefits: Flexibility to choose between hybrid, onsite work or remote engagement. Gain exposure to diverse clients and projects that will expand your portfolio. Collaborate with a supportive network that values your unique talent. Freelancers can operate as sole traders or limited companies. Payment can be facilitated through PAYE or directly to a LTD company. If you're eager to contribute your expertise and be part of our freelancer community, apply now with your CV and portfolio. Join us in shaping the future of packaging design for the FMCG industry.

  • Freelance Artworker
    • Hybrid / Remote
    • Temporary

    We are looking for mid-weight and senior freelancer Artworkers in and around Manchester to work on upcoming projects.  The roles will vary from working remotely and onsite in the studio. As a freelancer you will have 3+ years commercial experience, be proficient in Adobe Creative Suite and excellent communication skills. We pay our freelancers weekly through their LTD company or through PAYE if a sole trader. Typical Artworker skill sets we look for are:  - Creative Artworkers - Packaging Artworkers - Digital / Print Artworkers We are always happy to have a look at different skill sets that aren't listed above as we get a variety of requirements across the Creative & Marketing industry. If you are a strong creative interested in working with a range of established agencies and companies in the North West, please apply with an up to date CV and portfolio. 

  • Freelance Designer
    • Temporary

    We are looking for mid-weight and senior freelancer designers in and around Manchester to work on upcoming projects.  The roles will vary from working remotely and onsite in the studio. As a freelancer you will have 3+ years commercial experience, be proficient in Adobe Creative Suite and excellent communication skills. We pay freelancers weekly through their LTD company or through PAYE if you are a sole trader. Typical design skill sets we look for are:  - Graphic / Digital Designers - Packaging Designers - Motion Designers - PowerPoint Designers  - 3D Designers  If you are a strong creative interested in working with a range of established agencies and companies in the North West, please apply with an up to date CV and portfolio. 

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    Sam

    Freelance Designer

  • ​Looked after very well! Being new to the Freelance setup, Humankind made me feel very relaxed and comfortable with this new approach to earning. They are very patient and informative which was definitely needed during this transitional period. Nothing was ever a problem. I regularly got work and interviews from their proactive and genuine staff. I cannot thank them enough for what they have done for myself and my confidence. Great work and highly recommended.

    Paul

    Freelance Designer

  • ​10/10, I have nothing but nice things to say about Humankind! I was originally contacted by a gentleman called Michael who put me forward for a role that was such a great fit for me. He then passed my details onto the director for marketing recruitment, Andy and I dealt with him for the rest of my experience with Humankind. Andy was amazing, attentive, supportive, constantly checking in and got back to me so quickly on the days that he was busy in meetings. I didn't get the first job I was put forward for and at a point where I thought perhaps that might be it, Andy put me forward for another role and was a great comfort to me when I didn't get the first role. Thankfully, with the help and guidance of Andy and his belief that he had put me forward for a role that was great for me, I got the job!Job hunting is as most people know, long, tedious and often very disheartening, especially when you feel you are doing everything right and have the experience to match an equally as enthusiastic personality. Andy helped me overcome those trying times and I really felt like he was the most attentive, funny and optimistic recruiter I have EVER worked with and I have dealt with a lot in Manchester. Anyone who is looking for a role in the North West area I strongly recommend Humankind and really can't praise them enough! Fantastic team and genuinely really lovely people who get the job done!

    Aimee

    Marketing Exec

  • ​I had the pleasure of commissioning Humankind to place the majority of my external hires for intermediate and senior-level positions on my team this year, and can say without hesitation that they deliver on a different level to other recruitment firms I’ve worked with in the past. They were involved on every level of the assignments and especially took great care in the early “discovery” phase to ensure that they understood on a deep level what we needed before recommending an initial round of candidates. This wasn’t a simple, “read the JD – start scraping LinkedIn” type firm. They had great questions, and it showed in the results as high-qualified and engaged candidates started appearing in my inbox very soon after our initial calls. I still count the team members they helped place amongst our most successful people, and I eagerly go to them first with conversations about new roles.​

    Elliot

    Head of Retention and Loyalty

  • ​This team has brought us great candidates for numerous roles over the past 2 years. They are our go-to recruitment experts, we trust them without exception and they reduce the pressure off our hiring managers and HR teams, which we really need. They go above and beyond, to understand our company values, the JDs fine details and finding great matches for us in the market.

    Jason

    Head of Conversion

  • I have worked with Chris for the last year to recruit for 3 of my teams. Each time he has been a pleasure to work with, but more importantly, he has found us great candidates. Not only have they had the right skill sets, but they have also been the right cultural fit for our organization. He is extremely responsive and communicates updates without prompting. I would not hesitate to provide Chris with future mandates and have full confidence he can find the people we need.

    Jacqueline

    Director of Marketing Operations

  • I recently secured a new role with help from Andy. Andy was great throughout every stage of the recruitment process, he was always on hand to offer advice and talk things through. This gave me a much smoother and more personal experience than I’ve had with recruiters in the past, so I wouldn’t hesitate to recommend Andy to anyone looking for a new role in the marketing space.​​

    Lucy

    Content Manager

recruitment sky

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