Service Desk Analyst   Halifax (Hybrid-2 days in office)   Our client a dynamic Information Technology services company that partners with leading global organizations to deliver innovative, high-quality IT solutions is looking for a Senior SOC Analyst to join their growing team.   As a Service Desk Analyst (Tier 2), you will independently manage incidents and service requests, ensuring efficient resolution and high service quality. You will act as the core engine of the Service Desk, balancing ticket handling, monitoring, and coordination across teams while contributing to continuous improvement.   Responsibilities Own incidents and service requests end-to-end Perform effective triage, troubleshooting, and resolution of moderate complexity issues Monitor systems, alerts, and events, correlating signals to identify and respond to incidents early Manage ticket queues, backlog, and priorities in line with SLAs Coordinate with resolver groups and stakeholders to ensure timely resolution Support incident management processes and stakeholder communication Follow and actively improve Standard Operating Procedures (SOPs) Contribute to knowledge base documentation and service consistency Support change management activities (communication, coordination, validation) Contribute to reporting, trend analysis, and service insights Identify opportunities to reduce escalations and improve efficiency (shift-left)   Qualifications Experience in Tier 1 / Tier 2 Service Desk or similar role Solid understanding of IT systems and basic infrastructure Ability to troubleshoot and resolve issues independently Strong communication and stakeholder management skills Familiarity with ITIL processes (Incident, Change, Problem) Experience in global or 24/7 support environments Ability to work on weekends as needed   This is a fantastic opportunity to join a growing team.   The company offers a competitive compensation package, medical & health benefits and RRSP matching. If this sounds like the ideal position for you then apply today!

Senior Director, Customer Experience, Strategy & Insights Montreal Hybrid (2 days a week in office)   We have partnered with a Canadian-based marketing agency that is part of an independent Network of Agencies strategically located across the world to provide global reach and capabilities. We are seeking a strategic and visionary Senior Director, Customer Experience, Strategy & Insights to shape the future of how customers discover, engage with, and remain loyal to our multi-brand ecosystem. In this high-impact leadership role, you will own the end-to-end experience strategy, UX vision, and customer insights function—guiding what we build and why. You will lead a multidisciplinary team across UX, Customer Insights, and Experience Strategy, translating research, behavioral data, and journey performance into clear, actionable product and experience priorities. As a key partner to Product, Commercial, Marketing, and Engineering leaders, you will ensure that both the voice of the customer and commercial outcomes are embedded in every major decision.   What You’ll Lead Experience Strategy Define and evolve a cohesive, cross-brand experience strategy that aligns customer needs with business objectives Customer Insights & Behavioral Research Lead discovery and validation research initiatives Synthesize qualitative and quantitative insights into clear recommendations UX Strategy & Experience Design Oversee UX strategy and ensure seamless, consistent experiences across all customer touchpoints Experimentation & Continuous Learning Champion a culture of testing and iteration Partner on high-impact experiments that drive measurable outcomes Cross-Functional Influence Collaborate closely with Product, Growth, Engineering, and Marketing leadership to shape strategy and execution   What Success Looks Like A clear, scalable experience strategy adopted across teams Customer insights deeply embedded in product and roadmap decisions Measurable improvements in engagement, conversion, and retention Strong adoption of experience frameworks and best practices Increased organizational maturity in customer-centric decision-making Who You Are 10–15+ years of experience in Experience Strategy, UX, Customer Insights, CX, or Product Strategy Proven ability to influence product direction through insights and experience strategy Experienced leader of UX and Research teams Strong ability to connect customer behavior and needs to commercial outcomes Comfortable operating in complex, multi-brand or platform environments Exceptional communicator with a strategic, systems-level mindset Team You Will Lead Director of Customer Insights Director of UX Experience Strategy Lead Analysts, Researchers, and Experimentation Specialists (growing team) Why This Role Matters This role sits at the intersection of insights, UX, experience strategy, and product influence. You will directly shape what the business builds next—ensuring experiences are customer-loved, commercially impactful, and scalable across a white-label, multi-brand environment. This is a rare opportunity to drive enterprise-level transformation and define the future of customer experience at scale.   The company offers a competitive annual salary, group term life insurance, medical and dental benefits and long-term disability coverage, RRSP contributions, wellness allowance and much more! If this sounds like the ideal position for you then apply today! Our client is committed to fostering a workplace that prioritizes inclusion, respect, and equal opportunity for all. We encourage applications from women, Indigenous peoples, racialized individuals, people with disabilities, those of diverse sexual orientations or gender identities, individuals from diverse socio-economic backgrounds, newcomers, and those who can contribute to the richness of our community through their unique perspectives and lived experiences. We value diversity and believe it enhances the growth and success of our organization. All qualified applicants are welcome to apply; however, preference may be given to Canadian citizens and permanent residents.  

Platform Technical Lead Madrid - hybrid Permanent €63,000 - €68,000 The Background We are partnered with a world class IT services provider based in Spain but working with clients on a global scale. They have created a new opportunity for a Platform Technical Lead to join them. They have a platform estate that needs someone with genuine technical authority to take ownership of how it runs in production. If you've spent years operating complex hybrid infrastructure and you're tired of watching the same incidents repeat themselves because nobody with real seniority ever stopped to address the root cause, this is your chance to stop history repeating itself! Here’s what you’ll be doing: You'll own the operational engineering standards across our platform estate. That means defining what good looks like for production readiness, signing off on high risk changes and having the authority to push back when something isn't ready. You'll reduce repeat incidents by finding and eliminating the structural weaknesses that cause them. You'll replace manual, tribal knowledge with automation and codified processes. You'll manage platform capacity before it becomes a crisis rather than after. This isn’t a role focused on platform design, Incident Process ownership or project delivery. It’s a role where you will measure success through improved platform stability, reduction in repeat platform incidents, increased automation and reduced technical debt.   The successful Platform Technical Lead will have… Previous experience in a similar role improving platform stability and reducing operational fragility Strong engineering judgement and experience acting as the technical authority in a live production environment Proven ability to implement automation at scale Excellent communication and teamworking skills with the ability to communicate risks and technical requirements clearly to both technical and non technical stakeholders Tech stack experience the role requires – Microsoft Window Server, Active Directory, VMWare, Veeam,  Linux operating systems, advanced Scripting and Automation and Open-source technologies If you are interested to find out more please apply for the role with an up to date copy of your CV. If you have any questions that you would like to discuss first, please call Adam on +44 7425 559 243. Adam #LI-AL1

Junior SOC Analyst   Halifax (Hybrid-2 days in office)   Our client a dynamic Information Technology services company that partners with leading global organizations to deliver innovative, high-quality IT solutions is looking for a Junior SOC Analyst to join their growing team.   As a Junior SOC Analyst, you will be at the start of your career in cybersecurity, working alongside our global team of security specialists. This is an entry-level role designed for someone with a strong passion for defensive security and a desire to learn from experienced professionals. You will support the team by helping to monitor security alerts, document incidents, and learn the fundamental skills required for security operations. This is a hands-on position where you will gain invaluable experience in a dynamic and fast-paced environment. This position follows a four-on, four-off work schedule, with ten-hour shifts each day.   Key Responsibilities   Alert Triage and Monitoring: Assist in the continuous monitoring of security tools, including SIEM, EDR, and IDS, to identify and escalate potential security events.   Initial Incident Response: Triage incoming alerts and incidents. Follow established playbooks to perform initial investigation and escalate to senior analysts as needed.   Documentation: Maintain detailed and accurate records of security incidents, investigations, and remediation efforts in the case management system.   Threat Analysis Support: Under direct supervision, support network and host-based analysis during incident response activities.   Knowledge Transfer: Proactively participate in team meetings and training sessions to build foundational knowledge of security tools, threats, and procedures.   Process Improvement: Assist senior team members in identifying opportunities to improve daily operational workflows.   What You'll Bring Eagerness to Learn: A strong, demonstrable interest in cybersecurity and a desire to build a career in defensive security.     Foundational Knowledge A basic understanding of IT, networking concepts (e.g., TCP/IP), and operating systems. Knowledge of or a strong desire to learn about core security technologies like SIEM, EDR, and IDS.   Skills Excellent attention to detail and strong organizational skills. Strong communication skills, both written and verbal, for clear reporting and documentation. The ability to follow instructions and work effectively in a team.   Experience A relevant degree in Computer Science or a related field, or equivalent experience. Relevant internship or project experience is highly desirable.   This is a fantastic opportunity to join a growing team.   The company offers a competitive compensation package, medical & health benefits and RRSP matching. If this sounds like the ideal position for you then apply today!

Director of Operations Canada   We have partnered with a remote-first digital marketing agency that partners with ambitious organizations to drive sustainable growth. Using a strategy-led, full-funnel approach, the agency delivers integrated marketing solutions across paid media, creative, SEO, content development, and multi-channel distribution.  They are now seeking a Director of Operations to join their expanding team. The company has four core operating functions—People Ops, Project Management, Executive Support, and Operations Support—that currently report directly to the COO. This role is designed to establish a dedicated operational layer between these functions and the COO. The Director of Operations is responsible for building and maintaining the infrastructure that enables effective delivery: overseeing hiring and onboarding, ensuring projects are properly tracked and resourced, structuring and developing support roles, and driving the systematization and continuous improvement of business processes. This is a build-focused position within a company transitioning from a growth phase into a more scalable stage. Responsibilities Versatile operations manager who have overseen multiple functions at once—rather than specialists focused narrowly on a single area Professionals with agency experience who understand the realities of operations: delivery is the product, utilization is critical, client demands are constant, and progress is rarely linear Leaders who prioritize building strong teams and developing capable managers—instead of staying overly hands-on to maintain control Operators who can move seamlessly between data analysis, one-on-one conversations, and process design—and know when each approach is needed Individuals experienced in high-growth environments who can distinguish between challenges of scaling and issues rooted in management   Requirements 5+ years in operations leadership, with direct management of multiple functions or teams Agency experience — digital, creative, content, or marketing agency Demonstrated ability to build and develop managers, not just manage individual contributors Experience in a high-growth environment (rapid headcount or revenue scaling) Strong process design instincts — you have built SOPs and workflows that people actually use Fluency in project management best practices and operational infrastructure Experience with remote-first, globally distributed teams Comfortable using LLMs and AI tools in day-to-day work, with sound judgment about when they help and when they don’t Ability to maintain at least 5 hours of daily overlap with Eastern Standard Time (EST)   Strong Assets Digital marketing or B2B content agency background specifically Familiarity with EOR and contractor compliance across geographies (Deel, Remote, Oyster, or equivalent) Experience managing through or alongside an AI enablement or process transformation initiative Formal process improvement training or certification (Lean, Six Sigma, or equivalent)   This is a fantastic opportunity to join a growing team.   The company offers a competitive compensation, medical & health benefits, wellness and fitness coverage and much more. If this sounds like the ideal position for you then apply today!

Senior Security Detection Engineer    Halifax (hybrid 2 days in office)   Our client a dynamic Information Technology services company that partners with leading global organizations to deliver innovative, high-quality IT solutions is looking for a Senior Security Detection Engineer. As a Senior Security Detection Engineer, you will be a key specialist in their global security team. Your main responsibility is to build, evolve, and optimize our security detection capabilities from end to end. You'll work closely with other security and IT teams to design, implement, and maintain high-fidelity detection rules, ensuring our critical assets are protected. This role requires deep technical expertise, a proactive mindset, and the ability to turn threat intelligence into actionable security controls.   Responsibilities   Lead Detection Strategy: Own the entire detection lifecycle, from identifying necessary data sources to creating and deploying high-fidelity rules aligned with frameworks like MITRE ATT&CK. Optimize and Tune Detections: Continuously refine and tune detection rules to reduce false positives and improve overall accuracy and performance. Enhance Platform Capabilities: Maintain and optimize SIEM platforms to ensure robust detection and efficient incident response workflows. Proactive Threat Intelligence: Analyze the evolving threat landscape to proactively update and refine our detection mechanisms. Collaborate and Integrate: Partner with engineering teams to ensure our infrastructure provides the necessary logging and telemetry. Strategic Contribution: Identify and prioritize security detection gaps, actively contributing to our security roadmap and overall program maturity. Incident Response Support: Provide expert support for security incidents as needed. Support Security Automation: Identify and contribute to the design and deployment of security automation use cases to improve daily operations.     Qualifications   Deep Technical Expertise: Proven, hands-on experience with SIEM tools (e.g., Splunk, ELK) and EDR/XDR platforms. Threat Intelligence & Frameworks: Extensive knowledge of threat actor TTPs and practical experience with frameworks like MITRE ATT&CK. Enterprise-Scale Design: Demonstrated experience in designing and implementing security solutions at a large scale. Problem-Solving & Adaptability: Exceptional ability to manage multiple tasks, prioritize, and adapt quickly in a fast-paced environment. Team Collaboration: A collaborative mindset with excellent communication and technical writing skills.   This is a fantastic opportunity to join a growing team.   The company offers a competitive compensation package, medical & health benefits and RRSP matching. If this sounds like the ideal position for you then apply today!    

Junior HRIS Specialist London Permanent £37,500 p/a   The Role We are partnered with a boutique consultancy with a global presence who specialise in HR, Finance and Procurement Consulting. They are looking for a Junior HRIS Specialist to join their HRIS team where you will learn from and support experienced team members on a range of tasks. As Junior HRIS Specialist you’ll support system administration such as data uploads, configuration updates and org changes. You’ll run data quality checks, support HR process cycles (performance reviews, compensation, talent activities) and act as the first point of contact for any tickets raised.  You will also help write documentation such as user guides, support testing, assist with reporting and offer general support for HR projects. This is an early-career role. You’re not expected to know everything or be the most senior person in the room. You are expected to be curious and methodical and help the team be keeping data clean, preventing tickets from piling up and that clients have the information they need to actually use the system. This is an exciting opportunity for someone with some HRIS / HR experience and a keen interest in HRIS technology to join a team where you can learn from certified SuccessFactors Specialists, develop your own knowledge of the system and become certified yourself.   The Successful HRIS Specialist will have… Previous experience in a similar HRIS or HRIS role involving HRIS systems Good understanding of HR data management and HR processes Excellent team working and communication skills with an appetite to learn Experience of the tech stack you will be working with would be advantageous – SAP SuccessFactors, MS Excel, MS Visio, Jira   If you are interested to find out more please apply for the role with an up to date copy of your CV. If you have any questions that you would like to discuss first, please call Adam on 07425 559 243. Adam #LI-AL1

Manager, Major Gifts & Donor Development Halifax, NS Hybrid Salary Range $80,646 - $92,849   We have partnered with the QEII Foundation who are seeking a Manager, Major Gifts & Donor Development to join their team in Halifax, Nova Scotia. The Foundation inspires generosity to advance care at and through the QEII Health Sciences Centre, funding new technologies, medical research, and innovation that improve patient outcomes and experiences. With a bold vision to transform care and transform lives, the QEII Foundation works alongside dedicated community leaders, donors, and volunteers to advance healthcare for patients across Atlantic Canada and beyond. Guided by its values; leading with heart, acting with integrity, and embracing boldness, the Foundation’s passionate team is committed to making a meaningful difference every day. Reporting to the Director, Major Gifts, the Manager, Major Gifts & Donor Development, oversees a portfolio of individual and corporate donors and prospects with significant giving potential. Working collaboratively with the Major Gifts team, Foundation leadership, and volunteers, this position plays a key role in deepening donor relationships, advancing new prospects, and supporting long-term major gift success. In addition, the Manager is responsible for managing the Exclusive Leadership Giving Program and for developing and implementing strategies to grow and evolve the program over time, increasing revenue and intentionally strengthening the major gift pipeline. Key responsibilities: Manage a portfolio of individual and corporate donors and prospects with significant giving potential, including responsibility for identification, qualification, cultivation, solicitation, and stewardship. Proactively qualify new prospects through outreach, referrals, events, and cold calling. Build and maintain strong donor relationships through personalized engagement and meaningful connections to Foundation priorities. Collaborate with the Major Gifts team, Foundation leadership, physicians, and volunteers to support donor engagement and solicitations. Ensure contributions are appropriately recognized and support the ongoing stewardship of donors to encourage continued and increased support. Maintain accurate donor records, contact reports, and pipeline activity in the CRM system. Manage and grow the QEII Exclusive Leadership Giving Program, engaging a network of community leaders to advance priority healthcare initiatives and strengthen the major gift pipeline. The ideal candidate will have: A University degree in a relevant field or equivalent work experience in fundraising 5 to 7 years of related work experience Tasks and responsibilities require some technical or professional skills, like knowledge of CRM database tools and basic finance principles. Confident and comfortable networking in a variety of settings. Excellent written and verbal communication skills, with the ability to tailor messaging to diverse audiences. Demonstrated strategic thinking skills, with the ability to identify opportunities, align donor interests with organizational priorities, and contribute to long-term fundraising growth. Professionalism and strong interpersonal etiquette, serving as an ambassador for the Foundation. Self-motivated and proactive, with the ability to manage priorities independently and take initiative. Creative and innovative thinker, with a strategic mindset and the ability to act as a trusted partner in advancing fundraising goals. Strong presentation and public speaking skills, with the ability to confidently articulate impact and inspire giving. This is a fantastic opportunity to join a impactful foundation based in Halifax, Nova Scotia! If this sounds like the ideal position for you then apply today!   Our client is committed to fostering a workplace that prioritizes inclusion, respect, and equal opportunity for all. We encourage applications from women, Indigenous peoples, racialized individuals, people with disabilities, those of diverse sexual orientations or gender identities, individuals from diverse socio-economic backgrounds, newcomers, and those who can contribute to the richness of our community through their unique perspectives and lived experiences. We value diversity and believe it enhances the growth and success of our organization. All qualified applicants are welcome to apply; however, preference may be given to Canadian citizens and permanent residents.  

Senior Director, Customer Experience, Strategy & Insights Halifax, Nova Scotia Hybrid (2 days a week in office)   We have partnered with a Canadian-based marketing agency that is part of an independent Network of Agencies strategically located across the world to provide global reach and capabilities. We are seeking a strategic and visionary Senior Director, Customer Experience, Strategy & Insights to shape the future of how customers discover, engage with, and remain loyal to our multi-brand ecosystem. In this high-impact leadership role, you will own the end-to-end experience strategy, UX vision, and customer insights function—guiding what we build and why. You will lead a multidisciplinary team across UX, Customer Insights, and Experience Strategy, translating research, behavioral data, and journey performance into clear, actionable product and experience priorities. As a key partner to Product, Commercial, Marketing, and Engineering leaders, you will ensure that both the voice of the customer and commercial outcomes are embedded in every major decision.   What You’ll Lead   Experience Strategy Define and evolve a cohesive, cross-brand experience strategy that aligns customer needs with business objectives Customer Insights & Behavioral Research Lead discovery and validation research initiatives Synthesize qualitative and quantitative insights into clear recommendations UX Strategy & Experience Design Oversee UX strategy and ensure seamless, consistent experiences across all customer touchpoints Experimentation & Continuous Learning Champion a culture of testing and iteration Partner on high-impact experiments that drive measurable outcomes Cross-Functional Influence Collaborate closely with Product, Growth, Engineering, and Marketing leadership to shape strategy and execution   What Success Looks Like A clear, scalable experience strategy adopted across teams Customer insights deeply embedded in product and roadmap decisions Measurable improvements in engagement, conversion, and retention Strong adoption of experience frameworks and best practices Increased organizational maturity in customer-centric decision-making   Who You Are 10–15+ years of experience in Experience Strategy, UX, Customer Insights, CX, or Product Strategy Proven ability to influence product direction through insights and experience strategy Experienced leader of UX and Research teams Strong ability to connect customer behavior and needs to commercial outcomes Comfortable operating in complex, multi-brand or platform environments Exceptional communicator with a strategic, systems-level mindset   Team You Will Lead Director of Customer Insights Director of UX Experience Strategy Lead Analysts, Researchers, and Experimentation Specialists (growing team)   Why This Role Matters   This role sits at the intersection of insights, UX, experience strategy, and product influence. You will directly shape what the business builds next—ensuring experiences are customer-loved, commercially impactful, and scalable across a white-label, multi-brand environment. This is a rare opportunity to drive enterprise-level transformation and define the future of customer experience at scale. This is a fantastic opportunity to join a growing agency based in Halifax. The company offers a competitive annual salary, group term life insurance, medical and dental benefits and long-term disability coverage, RRSP contributions, wellness allowance and much more! If this sounds like the ideal position for you then apply today!   Our client is committed to fostering a workplace that prioritizes inclusion, respect, and equal opportunity for all. We encourage applications from women, Indigenous peoples, racialized individuals, people with disabilities, those of diverse sexual orientations or gender identities, individuals from diverse socio-economic backgrounds, newcomers, and those who can contribute to the richness of our community through their unique perspectives and lived experiences. We value diversity and believe it enhances the growth and success of our organization. All qualified applicants are welcome to apply; however, preference may be given to Canadian citizens and permanent residents.  

Head of Marketing Digital Marketing Agency Manchester City center - 2 days a week in the office    Head of Marketing / Global Agency / Market Leaders / International clients, entertainment and lifestyle - leisure / 2 days in the City center offices / 25 days holiday plus bank holidays / Private Medical / Health Cash Plan / Pension matched up to 7% / Income Protection   Shape the strategy. Lead the Brand. Deliver real impact. The Head of Marketing will take ownership of marketing strategy and performance across one major brand / division. This is a senior leadership role where you’ll sit at the heart of the business, working closely with Commercial, Product and Regional Marketing leadership to define direction, drive growth and deliver measurable results. You’ll be responsible for building and executing a fully integrated marketing strategy that connects with customers, delivers against commercial goals and elevates brand performance across every touch point.   If you’re someone who thrives on ownership, loves turning insight into action, and knows how to get the best out of teams and agencies, this is a role where you can genuinely make your mark. The Head of Marketing will:  Own and deliver a clear, insight-led marketing strategy aligned to brand and commercial objectives Develop and execute a 360, integrated marketing plan that drives demand and maximises value Build a deep understanding of the market, competitors and regulatory landscape Define and track KPIs, ensuring consistent delivery against quarterly and annual targets Champion a customer-first, data-driven approach to marketing performance and decision making Ensure strong strategic direction through clear briefs and alignment across teams Own marketing budgets, forecasts and performance reporting with a strong focus on ROI Ensure effective allocation and optimisation of spend across all channels Work closely with acquisition and planning teams to maximise efficiency and performance Track, analyse and optimise marketing investment to drive continuous improvement Leverage insights and data to inform strategy and improve brand performance This is a live vacancy, and one that will be popular for sure, if you feel it sounds like the ideal opportunity then apply with an up to date CV.    Dave #LI-DO1

Network Technical Lead Malaga Permanent €60,000 - €68,000 The Background We are partnered with a world class IT services provider based in Spain but working with clients on a global scale. They have a new opportunity for a Network Technical Lead to join them to genuinely own the network estate in production. This is a hands-on technical authority role focused on operational stability, change discipline and production control across LAN, WAN and firewall services. Here’s what you’ll be doing: You’ll set the production readiness criteria, carrying out operational sign off on high risk changes and rejecting those that bring unacceptable risks You’ll own the operational stability of the network estate You’ll drive continuous improvement in monitoring quality, change discipline, firmware governance and configuration standards You’ll partner with the Network Solutions Manager who owns design and make sure that what gets designed is fit to run in production You’ll lead by example and raise the technical bar for the department around you, becoming the SME for Network Operations and providing support for other team members through peer reviews   The successful Network Technical Lead will have… A track record of operating enterprise network in production Strong experience in advanced networking principles, advanced scripting and Linux and Windows operating systems Subject Matter Expert level experience in Cisco, Palo Alto, Open-source technologies amd both campus and data centre environments In-depth technical knowledge across enterprise LAN and WAN technologies, Firewall platforms, Routing and switching protocols, Network monitoring and diagnostic tools and VPN / remote connectivity services Highly adaptable with excellent collaboration, team working and decision making ITIL, Cisco CCNP and Firewall platform Certification would be advantageous but the experience working to these standards day in day out is key   If you are interested to find out more please apply for the role with an up to date copy of your CV. If you have any questions that you would like to discuss first, please call Adam on +44 7425 559 243. Adam #LI-AL1

  Senior Structural Engineer Bedford, Nova Scotia On-site, Full-time   We have partnered with DesignPoint who are seeking an experienced Senior Structural Engineer to join their team in Bedford, Nova Scotia. The successful candidate will have opportunities to work on a wide scope of services at DesignPoint with the direct support of the principals and senior staff. DesignPoint is a professional engineering and surveying firm specializing in municipal/civil projects including infrastructure master planning, land development, municipal infrastructure, hydrologic and hydraulic modelling, flood studies, transportation design, structural design, geotechnical engineering and construction materials testing, environmental engineering, as well as legal and topographical surveys, as well as specialized surveying.   Key responsibilities include Leading design work on structural engineering projects; Structural field inspection; Business development; Using structural design analysis and modeling software; Design checks on structural related elements for other design projects; Mentoring/assisting EITs; Preparing letters, reports, and proposals; and Project management. Key requirements include University graduate with a degree in civil (structural) engineering; Minimum 10 years as a P.Eng. with experience in structural engineering with an emphasis on consulting engineering; Registration as a Professional Engineer in Nova Scotia (or eligible for registration as a P. Eng. in Nova Scotia); Strong written and oral communication (English) skills, including technical/scientific writing; and Valid driver’s license. Key Benefits Close working relationship with principals of the firm; Respectful and collaborative work environment; Ability to grow and develop with a local firm; Career and personal development opportunities; and Competitive benefits and remuneration packages This is a fantastic opportunity to join a thriving firm based in Bedford, Nova Scotia! If this sounds like the ideal position for you then apply today!   Our client is committed to fostering a workplace that prioritizes inclusion, respect, and equal opportunity for all. We encourage applications from women, Indigenous peoples, racialized individuals, people with disabilities, those of diverse sexual orientations or gender identities, individuals from diverse socio-economic backgrounds, newcomers, and those who can contribute to the richness of our community through their unique perspectives and lived experiences. We value diversity and believe it enhances the growth and success of our organization. All qualified applicants are welcome to apply; however, preference may be given to Canadian citizens and permanent residents.    

Monitoring and Application Technical Lead Malaga Permanent €58,000 - €68,000   The Background We are partnered with a world class IT services provider based in Spain but operating and working with clients on a global scale. They have a new opportunity for an Applications & Monitoring Technical Lead to take control of observability, operational standards and application readiness across a complex, business critical estate. This isn’t a “keeping the light on” role, its about defining what good looks like and owning how applications behave in the real world. You’ll improve MTTR, reduce repeat incidents and make application behaviour predictable instead of reactive.   Here’s how you’ll do it: Setting and enforcing standards for monitoring, alerting and operability Driving real observability (not just dashboards no one trusts) Cutting alert noise and improving signal quality and clarity Reducing incidents through better detection and root cause discipline Governing application lifecycle, version control and compatibility Signing off operational readiness before services go live   What you’ll bring: Strong hands on experience running critical applications in production Deep knowledge of monitoring and observability tools e.g. Splunk, Prometheus, Grafana A track record of reducing alert fatigue and improving signal quality Experience owning standards and challenging stakeholders when needed Calm and structed decision making under pressure Excellent leadership skills and the ability to translate technical information in layman’s terms Certifications in ITIL and Monitoring applications would be highly advantageous Tech environment Monitoring tooling / SIEM (Splunk) / Linux & Windows environments / Active Directory / ITSM (Jira/Halo) / Automation and Scripting / Networking core principles   If you are interested to find out more please apply for the role with an up to date copy of your CV. If you have any questions that you would like to discuss first, please call Adam on +44 7425 559 243. Adam #LI-AL1

Affiliate Manager Cluj (hybrid) Permanent 300,000 – 325,000 lei p/a We are partnered with a fully integrated digital solutions agency based in Cluj who working with clients on an international scale in the gambling / betting sector. They are looking for an experienced Affiliate Manager to join them who knows the iGaming affiliate space, can spot opportunities and turn them into measurable growth. We are looking for a deal maker who builds relationships and drives growth. You’ll thrive on connecting with streamers, influencers and affiliates of all kinds. Here’s what you’ll be doing: Identify, recruit and manage high-value affiliate partners across SEO, webmasters, deal sites, influencers, streamers, Key Opinion Leaders (KOL’s), communities and networks Own the full affiliate lifecycle from onboarding to optimisation Build strong, trusted relationships and negotiate deals that deliver strong ROI Work with marketing, CRO and commercial teams to ensure campaigns hit their targets   The successful Affiliate Manager will have: Previous experience in a similar Affiliate role in iGaming / Betting. Any experience of eSports would be advantageous A track record of building strong relationships and driving measurable results Hands on experience working with streamers and online influencers Excellent negotiation, persuasion, analytical and communication skills Confident and easy going personality – someone self-motivated who will take initiative, find work and make things happen Please note due to the nature of how the client operates the successful candidate must be a clear communicator in English and be able to travel internationally as and when required (approx. 2-3 times a year). If you are interested to find out more please apply for the role with an up to date copy of your CV. If you have any questions that you would like to discuss first, please call Adam on +44 7425 559 243. Adam #LI-AL1

Learning Business Partner Uruguay (hybrid)   Our client is looking for a strategic and consultative Learning Business Partner (LBP) to support our global clients. In this pivotal role, you will sit at the intersection of HR strategy and Learning excellence. You will act as the "face of learning" for our clients, diagnosing performance gaps and consulting with stakeholders to define their needs. You will operate as a bridge—leveraging our central Learning Programmes Team for scalable solutions while personally designing and delivering bespoke, high-impact content specific to the clients’ unique challenges.   Responsibilities Strategic Consulting & Diagnosis Build Relationships: Act as a trusted advisor to Client Leadership and Managers. Attend their team meetings and understand their quarterly goals, product roadmaps, and pain points. Learning Needs Analysis (LNA): Proactively identify skill gaps and performance issues. Move beyond "taking orders" by asking the right questions to determine if the root cause is a skill gap, a process issue, or a cultural challenge etc. Data-Driven Insights: Use HR data (engagement scores, retention, performance reviews) to pinpoint areas where learning interventions can drive business impact. Brokerage & Collaboration The Bridge: Act as the conduit between the business and the central Learning Product Team. Translate complex business requirements into clear learning briefs. Curating Solutions: Before building something new, evaluate existing global learning catalogues. Champion and implement global programmes (e.g., Leadership Development, Performance) across your client group. Feedback Loop: Provide feedback to the central Learning Team on how global programmes are landing within your business unit to drive continuous improvement. Bespoke Design & Delivery Custom Content Creation: Design agile learning solutions for needs that are specific to the client function. Facilitation: Personally facilitate workshops, team off-sites, and strategy sessions. Rapid Deployment: Utilise quick reference guides, micro-learning, and job aids to support learning in the flow of work, recognising the fast-paced nature of your client environment.   Requirements Experience: 5+ years in L&D, ideally operating as a Business Partner. Consultative Mindset: Ability to challenge assumptions, ask difficult questions, and influence stakeholders without direct authority. Instructional Design: Proficiency in modern design methodologies and creating content for niche audiences. Facilitation: Strong presence in the room (virtual and physical) with the ability to engage technical audiences. Project Management: Ability to manage multiple stakeholders and distinct workstreams (HR strategy vs. L&D delivery). Communication: Complete fluency in English, both written and spoken is essential. Travel: Must be able to travel internationally.   Desirable Product/Tech Context: Experience working within customer service/support Tooling: Familiarity with Learning Experience Platforms (ideally SuccessFactors Learning), authoring tools (e.g. Articulate, Gomo Learning), and collaboration tools (e.g. Confluence, JIRA). What Success Looks Like Stakeholder Trust: Clients view you as a critical partner in achieving their business goals, not just a training provider. Seamless Integration: The business feels no friction between "Local HR" and "Central L&D"—you make the experience seamless. Adoption: High engagement rates with both bespoke content and central programmes within the business unit. Why Join? Impact: You aren't just rolling out generic training; you are solving real business problems for the team building our core learning offering. Hybrid Exposure: You get the best of both worlds—close mentorship on people strategy from the HR Lead, and functional expertise and resources from the L&D Product Team.   If this sounds like the ideal position for you then apply today with an English version of your CV!

Office Administrator San Jose, Costa Rica (Onsite)   The Office Administrator main responsibility is to provide professional administrative support the Senior Director Products Operations, and to ensure efficient operations of the office. The demands of this role require the candidate to have an intimate understanding of the department administrative related tasks and responsibilities. Reporting to the Site Manager, the role includes the coverage of the front desk, central purchasing, cleaning, health & safety, general maintenance, planning of events and summits, travel bookings, and other administrative tasks.   Responsibilities: Administration Carry out administrative duties to include but not limited to: Greet all guests and visitors to the organization professionally and assist with queries or requests when necessary Answer all incoming calls, emails and messages and follow up accordingly on pending matters Maintain a polite, concise, prompt and effective communication with internal and external customers Scan documents, printing, copying, and electronic filing as needed/requested Book meeting rooms, prepare meeting room as required, and escort visitors to meetings Assist in the planning of office events and summits Ensure office is clean and safe, organize any maintenance work on furniture and building Ensure Health & Safety processes are in place, accessible to all staff to read, ensure Health & Safety training are carried out on a regular basis to cover: fire, flood, earthquake, evacuation, first aid Ensure the office provides fire extinguishers, first aid kits, and has properly marked emergency exits Develop and implement clear policies and detailed processes related to various administrative duties, as required Execute any additional administrative duty assigned by the Senior Director Products Operations or Manager Administration Consistently uphold professionalism and confidentiality in all interactions and tasks Purchasing & Vendor Relationship Purchase office supplies and kitchen supplies Ensure the timely and cost-effective acquisition of goods and services necessary for the company’s daily operations Manage the procurement process from requisition to ordering to delivery. Ensure payments are processed in a timely manner, and ensures purchases are within budgets and are approved Responsible to review and negotiate all contractual agreements as well as managing the company’s ongoing supplier relationships Establish and maintain good relations with all current and new vendors and business partners, ensuring the company is represented positively through effective relationship management Assist with the quarterly purchasing budgets and monitors cost and expenses to ensure adherence Monitor the inventory of office supplies, coffee stations supplies, and cleaning supplies Travel Book travel following the travel policy and process, book travel within budget Book flights, accommodation, and transportation as required Compile and submit a monthly travel report, including any travel credits Assist in organizing the arrival of visitors to the island and to the office Behaviors Service Excellence “We are all in Customer Service” - Must be the best at what they do and go the extra mile, needs to be flexible, customer focused, and feel the need to constantly improve, provide top quality service Difference “Embracing Diversity” - Respectful and open to different cultures and opinions, have an eye for all stakeholders. "Think Global, Act Local" Agility: “Adapt quickly” - Momentum remains imperative as we progress swiftly. However, we must be cautious not to conflate urgency with crisis; maintaining steady and careful movement even whilst accelerating our pace wherever viable Risk “Fearless face forward together” Turn the right risks into results by being international in all our efforts while protecting our business and our people at all times Solutions “Solve real problems” aim to address genuine issues. We are a self-driven, results-focused team working diligently on impactful solutions in our determined pursuit of excellence Accountability “Act like an owner” - Ability to keep their word, deliver results, be committed to their responsibilities, have strong willpower and act as if the business was their own Teamwork - Must have Team spirit and be able to work within a Team and empower one another, no personal agenda. We're all in the same boat working to achieve one common goal "We are One" Honesty - Must be an open communicator, sincere, trustworthy and transparent. Always ethical and behave and act in the best interest of the company and other employee's   Qualifications Proven high level experience in office administration, minimum of 3 years’ experience Advanced understanding of corporate administrative functions, policies, and systems Familiarity with financial budgeting and project management principles is a plus Experience in building clear policies and develop detailed processes, understanding of office management procedures and company policies Proficiency in Microsoft Office (Word, Excel, and PowerPoint) and travel booking systems Demonstrated ability to manage multiple tasks efficiently and effectively, with excellent time management skills Strong written and verbal communication skills, with exceptional attention to detail and effective follow-through Proven ability to prioritize tasks, set, and achieve both individual and team goals High degree of initiative and commitment to supporting team goals and departmental needs Commitment to providing exceptional service to “clients” and support to staff members Ability to maintain confidentiality under all circumstances Ability to anticipate departmental needs and proactively address them Strong decision-making and problem-solving abilities Responsible attitude, punctual, and dependable, with a flexible and adaptable approach to tasks Ability to follow instructions and respond efficiently to management directions   The company offers life & health insurance coverage, additional annual time off, and training sponsorship program. If this sounds like the ideal position for you apply today with an English version of your CV!      

Content & Social Media Executive Full Time Manchester (On-site M11) Do you have a love of social media and interior design? This is the opportunity to combine the two in a fantastic opportunity to progress your content marketing and social media career. As the Content Marketing & Social Media Executive, you'll be creating and managing engaging social content across a range of interior design brands, keeping your day-to-day nice and interesting. The Job... You’ll be reporting to the Marketing Manager and will be a key member of the the wider marketing team.   It’s a full-time role based in a modern Manchester office (with free on-site parking), and you'll be responsible for creating and managing social content across three exciting brands. You'll be responsible for: - Creating moodboards, stills and videos for online and social media content across all markets. - Day-to-day filming of ongoing content with key members of the team. - Working closely with the marketing team to create assets for brand campaigns, coming up with video ideas and storyboards, filming and producing videos, online banners and social media assets. - Producing basic animations. - Monitoring competitor activity of social media videos. - Creating videos (talking heads and interviews), editing video/audio content in line with the briefs, digital design and assets for use across websites, social media platforms, email marketing. - Producing content within showrooms and at external events. - Creating innovative content for three brands across various digital platforms, with a focus on engagement. - Creating high-quality social content across multiple channels, including Instagram, You Tube and Facebook. - Staying up-to-date on new trends, tools, and best practices in content creation and social media marketing to continuously improve the quality and effectiveness of your work. - Ensuring all content produced adheres to brand guidelines and reflects the tone of voice of the brand.   About You... As the Content Executive / Social Media Executive, you'll be working with a friendly and supportive team. Here's some of the key experience you'll need to demonstrate: - At least 1 year experience working within content marketing / social media role. - A genuine passion for interior design and you'll have an appreciation for quality home decor products. - Experience with DSLR camera’s and camera equipment. - Experience with the Adobe Creative suite - Premiere, After Effects, Photoshop, Illustrator and InDesign are essential. - The ability to manage multiple projects simultaneously, meeting deadlines and maintaining a high level of attention to detail. - Knowledgeable of Microsoft packages – Word, Excel (proficient), PowerPoint and Outlook. - Organised with good time management skills along with a flair for creativity.  - Strong experience with the following social media platforms: Facebook, Twitter, Pinterest, Instagram, Linkedin, Youtube. You'll also have familiarity with the specific content requirements of each platform. - Excellent written and proof-reading skills in English, grammar and communication.   - A good communicator who can work efficiently and effectively with internal and external teams and senior management.   - A "get up and go" attitude. - Flexibility to travel (across the UK and oversees), sometimes at short notice.    The Company... This business is a multi-brand interior decor market leader. They are a long-established business with a great story behind them.  You'll be working alongside a marketing and creative function that's circa 20 people strong in total. They are all friendly, supportive, and motivated, and as the business continues to grow, there is plenty of scope for career progression. In fact, the business has a great track record of promoting from within and the Marketing Manager you'll report into actually started out as a Marketing Assistant with the firm and developed their career accordingly.   Apply Now! We're interviewing and shortlisting for this role right now, and expecting to get suitable candidates in for interview quickly. If you're interested, please apply with your up-to-date CV today. Dave #LI-DO1

Systems Engineer Halifax (Hybrid 2 days in office) Our client a dynamic Information Technology services company that partners with leading global organizations to deliver innovative, high-quality IT solutions is looking for a Systems Engineer to join their growing team. As a System Engineer, you will be responsible for Tier 2 level support for global IT infrastructure platforms and applications. You will work with a wide variety of the latest best-in-class technologies. You thrive in a fast-paced, dynamic environment. The position focuses on infrastructure operations support and system availability.   Responsibilities Perform Tier 2 troubleshooting on a wide range of incidents, including web services, platforms, infrastructure, network, security, and telecomm and applications. Provide technical guidance and assistance to Incident Coordinators. Collaborate closely with or escalate issues to Tier 3 groups such as System Administrators, Networks, DevOps, Development Engineers, etc. Create and maintain SOPs (Standard Operating Procedures). Execute or assist with production changes (deployments, etc.). Identify potential system problems and escalate to internal or external teams for resolution. Continuously develop and improve technical aptitude and service knowledge, skills, and abilities. Participate in special projects as required. Monitor infrastructure alerts across platforms and alert types; take appropriate action following production support protocols. Participate in incident chats, bridges, and crisis management events; take direction from the Incident Manager on duty.   Qualifications Strong Unix proficiency, ideally with Linux administration. Experience with scripting support, design, and implementation (Python and shell/bash scripting). Exceptional troubleshooting skills on Linux/Unix and MS Windows Server (2012, 2016). Strong understanding of networking including TCP/IP, routing, LAN, and WAN. High level of personal and professional accountability. Highly motivated with a strong sense of ownership. Ability to work independently; highly detail-oriented. Quick adaptability to changing organizational needs (“fast learner”). BS in Computer Science, technical certificate, or similar training/certification. 3+ years of similar experience in a corporate Enterprise IT organization, preferably global. Excellent English communication skills (verbal and written). Ability to work on rotational shifts, including weekends and outside typical business hours. Strong knowledge of virtualization technologies such as OpenStack and VMware ESX server setup/administration.   Nice to have Experience providing remote support for end users and systems. Experience with applications based on Java, JEE, MSSQL, MySQL. ITIL® Foundation certification. Technical certifications such as RHCE, RHCA, CCNA, MCSA, MCSE. Nice to have ISO 27000 experience   This is a fantastic opportunity to join a growing team.   The company offers a competitive compensation package, medical & health benefits and RRSP matching. If this sounds like the ideal position for you then apply today!

Technical Systems Analyst Halifax (Hybrid 2 days in office)   Our client a dynamic Information Technology services company that partners with leading global organizations to deliver innovative, high-quality IT solutions is looking for a Technical Systems Analyst to join their growing team. They are looking for a Technical Systems Analyst to support both server-side and client-side system operations while evaluating and improving the technologies used across the organization. This role works closely with Business Analysts and key stakeholders to identify opportunities for automation and system design across our portfolio of companies. The Technical Systems Analyst will also collaborate with specialized teams to gather requirements and develop clear Standard Operating Procedures for system engineers to follow.   Responsibilities Work on both server-side and client-side system operations. Analyze current technology utilized within the company. Interact with Business Analysts and other key stakeholders to identify potential processes to be automated/designed across the enterprise of portfolio companies. Gather information from specialized teams and design Standards Operational Procedures for System engineers to follow. Ensure the information is spread among the service management team. Mentor and train others system engineers on the subject matter expertise. Write, maintain and document the information regarding the area. Work closely with Technical Leads, Architects and Software developers to make our procedures accurate. Automate and Coordinate automation projects for Standards Operational Procedures with the System engineer team. Execute and coordinate production changes and procedure. Be able to follow ITIL methodology. Qualifications Unix proficiency, ideally with Linux (Admin).  Script support, design, and implementation. knowledge of virtualization; open stack, and VMWare ESX server setup/administration. Agile methodology exposed. Proactivity as a key skill to always find ways to improve process, procedures and solutions. Demonstrating DevOps best practices and high standards to improve IT’s efficiency. Continuos integrations tools. Excellent problem solving skills with a research mind-set and delivery-focused Willingness to learn and use new implementations and system tools 3+ years of system engineer experience. Excellent English verbal and written communication skills. Extensive experience with System/Networking Monitoring. Experience with Scripting (Python, Bash, PowerShell,) Knowledge and understanding of TSDB Systems: InfluxDB/Grafana. Intermediate to advanced networking knowledge and architecture is an asset. Autonomy, attention to detail, organization, and adaptability to changes. Willingness to work outside your area of expertise   This is a fantastic opportunity to join a growing team.   The company offers a competitive compensation package, medical & health benefits and RRSP matching. If this sounds like the ideal position for you then apply today!  

Retention Marketing Manager Digital Marketing Agency Manchester Permanent, Full time   About the role We’re looking for an enthusiastic and analytical Retention Manager to play a key role within a high-performing Retention & Loyalty team. This role focuses on identifying, targeting and influencing customer behaviour to improve retention, loyalty and profitability across the customer lifecycle. Reporting into senior leadership, you’ll collaborate closely with teams across the business to deliver impactful retention strategies and optimise the end-to-end customer journey. What you’ll be doing Lead marketing strategies that support retention and lifecycle marketing programmes Plan and execute loyalty strategies to strengthen brand engagement and customer retention, including cross-sell initiatives Own and manage the customer rewards programme Lead special projects aimed at improving the profitability of the active customer base Partner with internal stakeholders to develop short- and long-term retention strategies Work with Retention Marketing Specialists to improve KPIs across key customer segments Oversee campaign budgets and ensure activity remains on track and within spend Communicate campaign performance, insights and recommendations to stakeholders Define and deliver personalised customer experiences across on-site and off-site channels Identify improvement opportunities through needs analysis, audits and stakeholder feedback Manage internal resources to ensure delivery against scope, timelines and budget Produce high-quality proposals, reports and process documentation Coordinate project activity, prioritising tasks and supporting team delivery Ensure campaign plans, creative briefs and calendars align with business objectives and ROI targets Deliver post-campaign analysis and reporting, using business intelligence tools to drive continuous learning What we’re looking for 3–5 years’ experience in digital marketing, with a strong track record in retention or lifecycle programmes Deep understanding of customer journey optimisation and testing strategies across multiple channels Experience managing loyalty or rewards programmes Strong background in data-driven marketing, including A/B and multivariate testing Hands-on experience with digital marketing and analytics tools Ability to interpret, analyse and clearly present data to stakeholders Advanced Excel skills; strong knowledge of Microsoft Office Proven ability to manage multiple projects in a complex environment Experience leading, coaching or mobilising teams Excellent communication, negotiation and stakeholder-management skills Willingness to travel (approximately 20–30%)  

  Mobile ASO Manager (Apple App Store / Google Play Store) Location: Cape Town (Waterfront) Hybrid (3 days week in office)   The Role   Our client is a all in one marketing Agency who work with clients in the I Gaming Sector.   Role Summary   As a Mobile ASO Manager, you will play a key role in optimising and improving the visibility and performance of our clients' branded mobile apps / social games in the Apple App / Google Play Store.   You will be at the forefront of our ASO strategy, working closely with product, design and marketing teams to drive lead and user base growth and search visibility. Responsibilities:   Develop and implement comprehensive ASO strategies for mobile products for Apple App Store/Google Play Store, including keyword research, app store page optimisation (title, subtitle, keywords, descriptions), custom product page and visual asset optimisation.   Conduct daily keyword monitoring and explore new storefront opportunities, staying ahead of market trends, competitors and identifying new niches for user base growth.   Work with designers on ASO graphics, icons and other creative assets to ensure they are optimised for conversion and comply with app stores guidelines.   Analyse the effectiveness of App Store pages with a focus on increasing conversion rates and search visibility in different categories and GEOs, adapting content and visuals to specific market characteristics.   Coordinate with the design team to set briefs, prepare scripts and manage the creative production process, including A/B testing and optimisation of app store pages.   Monitor and adapt to the latest trends in app store page design or techniques (e.g. in-app events, custom product pages), as well as updates to Apple App Store and Google Play Store policies and features.   Prepare comprehensive and easy-to-understand reports in Excel and Power Point on ASO performance, highlighting key metrics and insights to inform future strategy and business decisions for C-level executives.   Qualifications and Experience   Essential:   Minimum 3 years' experience in a similar role with a strong analytical mindset and excellent knowledge of marketing metrics.   Experience of managing search traffic and running A/B tests in ASO.   Strong skills in semantic core building for ASO purposes.   Analytical mindset. Possess expertise in using Excel for data management and analysis tasks.   Demonstrate proficiency in numerical analysis and the ability to accurately interpret data and trends.   Experience of ASO tools such as ASO Mobile (ASO Desk, App follow), Sensor Tower, App Tweak, Split metrics.   Must have direct experience with ASO for mobile apps / games.   Ability to manage app store crises, such as sudden drops in rankings due to algorithm changes or negative reviews, with strategies to quickly regain visibility and user confidence.   Practical experience of ASA / Google Ads   Proven success in ASO with proven case studies   Experience in mobile app marketing, performance marketing, influencer marketing and knowledge of competitive analysis techniques   Ability to manage multiple projects to tight deadlines

  Senior Product Manager Location: Cape Town (Waterfront) Hybrid (3 days week in office) Salary: 1,355,000   The Role   Our client is a all in one marketing Agency who work with clients in the I Gaming Sector.   We are seeking an experienced Product Manager to lead the development and continuous optimisation of a portfolio of customer-facing web platforms and applications focused on organic acquisition, engagement, and scalable growth.   This role is suited to a technically confident, self-directed Product Manager who is comfortable owning products end-to-end from discovery and definition through to delivery, optimisation, and measurement while continuing to grow strategic product leadership capability. You will work closely with marketing, engineering, DevOps, SEO, design, and key business stakeholders to translate business goals and user needs into impactful product experiences.   The ideal candidate combines strong delivery ownership with a genuine interest in user experience, UI quality, and data-informed decision-making, and has hands-on experience building, shipping, and optimising web and app-based products in fast-paced environments.   Key Responsibilities   Product Strategy & Ownership Own and evolve the product vision and roadmap across web platforms, internal tools, and customer-facing applications. Translate business objectives, acquisition goals, and user insights into clear product outcomes. Contribute meaningfully to product strategy, prioritisation, and investment discussions. Balance near-term delivery with long-term platform, UX, and scalability improvements.   Discovery, Backlog& Delivery   Lead ongoing product discovery to validate problems, opportunities, and solutions. Own and prioritise the product backlog based on user impact, business value, and technical considerations. Write clear user stories, acceptance criteria, and functional requirements that enable efficient delivery. Partner closely with engineering teams to plan, execute, and iterate through agile delivery cycles. Ensure shipped features meet quality, usability, and performance standards.   User Experience, UI & Journeys   Champion intuitive, high-quality user experiences across web and app surfaces. Work closely with design and engineering to shape and refine UI, interaction patterns, and end-to-end user journeys. Continuously identify opportunities to simplify flows, reduce friction, and improve engagement and conversion. Ensure product changes are evaluated through a user-centric lens, not just technical feasibility.   Apps, Platforms &Technical Collaboration   Contribute to the delivery and optimisation of mobile and web applications, as well as supporting platforms. Act as a bridge between technical and non-technical stakeholders, ensuring shared understanding and alignment. Maintain a strong working knowledge of system architecture, constraints, and dependencies. Collaborate with engineers on solution design, feasibility, and trade-offs.   Analytics, Acquisition & Optimisation   Use product analytics, experimentation, and insights to inform prioritisation and iteration. Track and evaluate product performance using clear metrics and KPIs (acquisition, engagement, retention, usability). Work closely with SEO and growth teams to ensure products support organic acquisition and funnel optimisation. Understand how product, UX, and performance changes impact search visibility and user behaviour.   Essential Skills and Experience Criteria   5+ years’ experience as a Product Manager, Product Owner ,or similar role. Proven experience delivering customer-facing digital products(web and apps). Experience working closely with engineering, design, and technical teams. Comfortable operating with a high degree of autonomy and ownership.   Product & Delivery   Strong understanding of agile product development and delivery practices. Experience balancing discovery, delivery, and optimisation work. Ability to break down complex problems into clear, testable product increments. Confident owning delivery while shaping product direction and outcomes.   UI, UX & Analytics   Strong interest in building, refining, and optimising user interfaces and journeys. Experience working with designers or directly shaping UX decisions. Hands-on experience with product analytics tools and data-driven decision-making. Ability to interpret user behaviour and translate insights into product improvements.   Technical Proficiency   Strong technical literacy and confidence collaborating with engineers. Understanding of web and app technologies (platforms, CMS, APIs, performance considerations). Ability to assess technical l trade-offs and support informed decision-making.   SEO & Acquisition Knowledge   Solid understanding of SEO fundamentals and organic acquisition mechanics. Experience working with content-driven or acquisition-focused products. Familiarity with funnels, journeys, and conversion optimisation. Awareness of site health, performance, and technical SEO considerations.   Advantageous skills and experience   Experience delivering or optimising mobile applications. Background in a technical or hybrid Product Manager / Product Owner role. Experience working with DevOps, platform, or infrastructure-adjacent teams. Familiarity with experimentation frameworks and A/B testing. Experience working on high-scale or multi-product ecosystems. Understanding of Core Web Vitals and performance optimisation.

Head of IT Infrastructure and Application Support Malaga (Hybrid) Permanent €75,000 - €84,000 p/a We are partnered with a world class IT services provider based in Spain but operating an working with clients on a global scale. They have a new opportunity for a Head of IT Infrastructure and Application Support to join them where you will ownership of the live infrastructure and application estate – keeping services, stable, secure and better. You’ll lead the teams running live services across a hybrid environment, own major incident response, drive operational discipline, and ensure new services are genuinely ready for BAU. You’ll work at senior level, translate technical risk into business impact, and build an operational function the business can rely on. The tech stack that you will be working on will include: Microsoft Windows Environments (Active Directory, DNS, DHCP, RDS) Enterprise collaboration platforms Databases and data platforms including SQL and PostgreSQL Virtualization such as VMWare Linux Operating Systems Networking core principles aligned to Cisco and Palo Alto Patch and Vulnerability Management Backup tooling and processes Azure Automation and configuration Management tools Operational management and Control of Datacentres Knowledge of internet services that align with SDWAN services This is a great role for someone who knows how to run a complex IT environment under pressure and improve things. You will be joining a growing Consultancy working on a global scale in a Senior operational leadership role focused on running, stabilising and improving enterprise IT services.   The successful Head of IT Infrastructure and Application Support will have… Previous experience in a similar leadership role involving IT Infrastructure, Applications, Monitoring, Networking and Database operations Excellent leadership skills with experience managing technical teams in a complex, global environment and make clear decisions Strong technical knowledge in the areas listed above Extensive ITIL knowledge and use to working to ITIL v4 standards on a global scale, preferably with v4 Qualifications   If you are interested to find out more please apply for the role with an up to date copy of your CV. If you have any questions that you would like to discuss first, please call Adam on +44 7425 559 243. #LI-AL1

Finance Supervisor   Location: St. Julian’s, Malta   Summary   The Finance Supervisor supports the daily accounting, reporting, and compliance activities of the Malta entity. Working closely with the Group Finance Controller and local advisors, the Finance Supervisor ensures accurate financial records, timely reporting, and adherence to Maltese statutory and tax requirements.   This role combines hands-on accounting work with oversight of routine finance operations, maintaining a strong control environment and ensuring smooth coordination between the local entity and the wider Group.   Responsibilities and Duties   Supervise daily accounting operations and ensure all transactions are recorded accurately and on time. Prepare and review journal entries, account reconciliations, and month-end closing schedules. Maintain the general ledger and ensure accuracy of financial statements in accordance with Maltese GAAP and Group accounting policies. Support preparation of management reports, cash flow forecasts, and variance analyses. Coordinate with external accountants and auditors to ensure timely statutory filings and audits. Manage vendor invoices, payments, and expense reimbursements in line with company approval policies. Monitor cash flow and assist in maintaining proper liquidity and treasury controls. Support tax compliance activities including VAT returns, payroll taxes, and corporate tax submissions. Maintain records for fixed assets, payroll, and statutory contributions. Assist in implementing process improvements to enhance accuracy, efficiency, and compliance. Act as the point of contact between the Malta office and Group Finance teams in Canada Perform ad hoc financial analysis and reporting as requested by management.   Qualifications and Experience   Bachelor’s degree in Accounting, Finance, or Business Administration. ACCA or equivalent qualification (completed or in progress) preferred. Minimum 4–6 years of accounting experience, ideally in a multinational or shared services environment. Strong knowledge of Maltese accounting standards and familiarity with local tax/VAT regulations. Experience with Dynamics 365 or similar ERP systems desirable. Proficiency in Microsoft Excel and Office Suite. Strong analytical and organizational skills, with attention to detail. Excellent communication skills in English; Maltese language is an asset. Ability to work independently under supervision, manage priorities, and meet deadlines. Integrity, reliability, and a proactive attitude toward continuous improvement.              

Senior SOC Analyst   Halifax (Hybrid-2 days in office)   Our client a dynamic Information Technology services company that partners with leading global organizations to deliver innovative, high-quality IT solutions is looking for a Senior SOC Analyst to join their growing team. As a Senior SOC Analyst, you are a key member of our global security team. You'll use your deep defensive security expertise to proactively identify, respond to, and mitigate cyber threats. This is a hands-on role for an experienced professional who wants to lead complex incident response, mentor junior analysts, and improve our security posture. You'll work in a fast-paced, agile environment, delivering high-standard security services that protect our business and customers. This role requires you to be on-call, meaning you must be available to respond to urgent issues or requests during designated periods. You will occasionally step in to deputise for the Regional SOC Lead, ensuring continuity of leadership and operations.   Responsibilities   Incident Response Serve as the primary on-shift escalation point. Lead the response to high-severity incidents, conducting in-depth analysis and driving containment, eradication, and recovery efforts.   Threat Hunting & Analysis Proactively hunt for advanced threats and conduct deep-dive analysis using our security tools (SIEM, EDR/XDR, IDS).   Process Improvement Identify and champion opportunities to optimize security operations workflows and processes. Collaborate with our detection engineering team to improve and fine-tune detection rules based on emerging threats.   Mentorship & Collaboration Provide technical guidance and mentorship to junior and mid-level analysts. Actively contribute to their development through knowledge sharing and feedback.   Reporting & Documentation Create and present clear reports on threats and incidents to both technical and non-technical stakeholders. Maintain meticulous records of security incidents and contribute to our SOC playbooks and runbooks.   Strategic Contribution Act as a thought leader, staying current on emerging threats and security technology to continuously strengthen our organization's security posture.   Qualifications A minimum of 5+ years of dedicated SOC experience, with significant time in a senior or lead analyst role. Expert-level proficiency in SIEM and EDR/XDR platforms. Strong understanding of network traffic analysis, intrusion detection, and SOAR technologies. Demonstrated experience leading complex incident response. Proven ability to conduct proactive threat hunting. Exceptional problem-solving, prioritization, and decision-making skills under pressure. Excellent verbal and written communication, with the ability to explain complex technical concepts clearly. A collaborative and self-motivated mindset. Nice to Have A Bachelor's degree in a relevant technical field. Strong scripting skills in Python, PowerShell, or Bash. Advanced security certifications (e.g., SANS GIAC, OSCP). Any management-level certifications (e.g., CISSP, CISM)   This is a fantastic opportunity to join a growing team.    If this sounds like the ideal position for you then apply today!

D365 F&O Systems Administrator Location: London   Our client a boutique consultancy based in London, with subsidiary offices in Canada, Antigua, the Czech Republic, and Switzerland. They are at the forefront of strategic, HR, financial, and procurement consulting.   They serve as strategic partners for clients to achieve business results through employee value. They help define, curate, and iterate programs to connect business strategy and cultures with people and people strategy.   Role & Responsibilities   We are seeking an experienced Dynamics 365 F&O Systems Administrator to join Their Finance Technology team to support the operation of D365 environments. The successful candidate will play a key role in supporting; security, administration, maintenance and optimisation of environments. The role will work closely with the Systems Manager to ensure the system supports business processes effectively and is managed in line with standard Microsoft practices.   Support the implementation and customisation of on-premise Dynamics 365 solutions to meet the specific needs of our organisation. Support incident management with D365, Power BI, LucaNet, Data Warehouses and any additional systems managed in our technology stack Manage system configurations, including user access, security settings, and integration with other applications. Monitor system performance, identify areas for improvement, and implement solutions to optimise performance and reliability. Provide technical support and training to end users, ensuring they have the knowledge and resources needed to effectively utilise the system. Stay informed about the latest updates and best practices related to Dynamics 365 and make recommendations for system enhancements or upgrades as needed. Collaborate with vendors and external partners to resolve technical issues and implement new features or functionality Configure and customise D365 modules to meet business requirements     Qualifications & Educational Requirements   Certifications in Dynamics 365 or related Microsoft technologies are a plus. On premise Experience is required for this role.     Preferred Skills   Strong LCS, DevOps and other D365 tool chain knowledge Experience with working with on-premise solutions In depth knowledge of D365 modules and administration tools Understanding of security best practices and data privacy regulations Strong understanding of Dynamics 365 architecture, including customisation, configuration, and integration capabilities. Experience with Microsoft Power Platform (Power Apps, Power Automate, Power BI) is highly desirable. Excellent analytical and problem-solving skills, with the ability to troubleshoot complex technical issues. Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.   Additional Notes   This is a fantastic opportunity to join Auratus Group, a dynamic consultancy offering flexibility, career progression, and a collaborative work environment. We offer competitive benefits, including:   25 days holiday allowance (excluding bank holidays); Private pension contribution scheme; Private medical insurance; Learning & development financial support; Health cash back plan; Income protection; Life insurance; Friendly office atmosphere and strong team culture.    

  Human Resources Manager San Jose, (Hybrid 3 days a week in office)   The HR Manager owns activities such as job design, recruitment, employee relations, performance management, learning & development, talent management, benefits administration and ensuring payroll is executed seamlessly. This position requires a high level of organization, with the ability to prioritize and manage multiple projects and tasks in order to meet deadlines. The goal is to anticipate and meet all HR needs of the organization in line with business objectives and principles. Key Responsibilities: Rolling out policies and programs across a diverse set of technology employees Ensuring that all policies comply with legal regulations Implementing the people strategy, shaping to clients’ requirements Ensuring employee data is reconciled and entirely accurate Ensuring key annual cyclical programs are delivered and developed – examples include goal setting and objective planning, performance management cycles, talent management cycles, compensation planning and execution cycles. Ensuring all operational elements of HR are seamlessly delivered, examples include payroll, benefit enrollment and recruitment operations.   Responsibilities Own and manage the recruitment & selection processes, contracting, on-boarding, performance management, learning and development, employee engagement, benchmarking of compensation and benefits, talent mapping and succession planning, and reporting to local finance to ensure alignment on headcount and finance data Designing and implementing company policies and procedures to enhance a culture of accountability whilst also maintaining legal compliance Ensuring all employee relations cases are managed effectively and efficiently in line with company policies and wider legislation Acting as leadership partner consulting on people strategy, career path and corresponding organizational design and change management Leading the analysis and delivery of employee feedback and data with the aim of creating an engaged culture across all areas of the business Keeping up to date and advise on Employment Law as required Managing the start-to-end process of work permit applications and where appropriate liaising with the corresponding immigration authorities Stay informed of trends and innovative techniques to be competitive and creative with HR practices Support the development, implementation and management of all HR strategy, policies, practices and processes to meet the company strategy. Developing company wellbeing and health policies; Monitoring adherence to internal policies and legal standards Acting as the owner of the company’s culture Liaise with External Legal Counsel and payroll on set up new employees, terminations, maternity permits Partner with L&D partner to assess, plan and deliver learning and development solutions across client group Ensuring all HR related data is owned and managed effectively. Provide guidance and support to managers in the implementation and adherence to company policies and frameworks Analyze, Identify and mitigate HR-related risks which could include legal compliance issues, employee relations cases, and talent retention challenges. Develop contingency plans for various HR scenarios as the organization grows Qualifications Proven working experience as HR Business Partner, HR Manager, HR Generalist or similar capacity in a and fast-paced context Degree-qualified in Human Resources, Business & Psychology or similar discipline is desired Solid HR background both strategic and operational Benefits setup and administration experience Advanced English Level required Effective project management and communication skills Excellent presentation and interpersonal skills Able to exercise effective judgment, sensitivity, creativity to changing needs and situations Strong problem solving and decision-making skills Customer driven and quality focus Excellent computer skills Flexible with work schedule and assignments, adaptable with change Deep understanding of Costa Rica Employment Law Pro-active attitude and constantly strive to improve effectiveness.   The company offers life & health insurance coverage, additional annual time off, and training sponsorship program. If this sounds like the ideal position for you apply today with an English version of your CV!    

MarTech Manager Manchester Digital Marketing Agency About the Role We’re looking for an exceptional MarTech Manager to own, optimise and elevate the entire marketing technology ecosystem. This is a high-impact role for a technically strong leader—ideally a former software engineering manager—who thrives at the intersection of marketing strategy, data, and engineering. As the primary technical authority for the MarTech stack, you will lead the development of custom solutions, strengthen the infrastructure, and ensure systems scale to support ambitious marketing goals. If you excel in building internal tools, guiding technical delivery, and turning complex marketing requirements into robust, scalable solutions, we want to hear from you. What You’ll Do MarTech Stack Ownership & Optimization Own and continuously optimise the entire MarTech stack (CMS, ESP, CDP, CRM, analytics, automation tools, etc.). Identify gaps, assess new technologies, and lead platform implementations or enhancements. Oversee governance and performance of internally built marketing tools, ensuring security, stability, and compliance. Lead email reputation and deliverability standards, including infrastructure oversight and spam-testing best practices. Technical Leadership & Delivery Lead the planning, development, and deployment of custom marketing solutions, advanced CMS modules, templates, and automation workflows. Serve as the hands-on technical expert across MarTech projects, providing code-level guidance where needed. Build and enhance advanced interactive website components using the in-house CMS. Develop reporting and auditing frameworks, including advanced SQL queries and data pipelines. Process, Standards & Enablement Establish and document technical best practices for all marketing development work. Create training materials, runbooks, and documentation to support broader team enablement. Regularly audit web content, email templates, and configurations for quality, performance, accessibility, SEO, and consistency. Drive continuous improvement through new internal tools and workflow enhancements. Collaboration & Incident Management Partner with Creative, SEO, Conversion, BI, IT, and other squads to deliver scalable, data-driven marketing solutions. Serve as the escalation point for CMS, ESP, and custom tool incidents; lead root-cause analysis and resolution. Stay current with emerging trends in MarTech, email deliverability, web technologies, and data infrastructure. Provide ad-hoc troubleshooting, technical analysis, and data support as needed. What You Bring 7–10+ years in technical marketing, marketing operations, or software engineering roles. 6+ years leading software development teams and delivering production-grade applications. Expert-level HTML, CSS, JavaScript, and strong SQL skills (queries, optimisation, pipelines). Extensive experience across enterprise CMS platforms, ESPs, CDPs, CRMs, and automation tools. Deep understanding of email reputation management, deliverability, and IP warming. Strong grounding in SEO, accessibility, UI/UX, and web performance optimisation. Experience with governance of internal tools and collaboration with IT/security teams. Proven ability to build reporting frameworks and extract insights from complex datasets. Exceptional problem-solving, communication, and organizational skills. Highly self-driven and comfortable navigating rapid-change environments. Ability to travel as required. If this sounds like the ideal role for you, then apply with an update to date CV asap Dave #LI-DO1

  SME Systems Engineer Halifax, NS Canada   We have partnered with a dynamic Information Technology services company that partners with leading global organizations to deliver innovative, high-quality IT solutions who are seeking an experienced SME Systems Engineer to join their growing team. As a SME Systems Engineer, you are armed with plenty of recent system experience, you’ll be well-versed in:   Develop high quality, maintainable, and scalable solutions/documentation. Own analysis, design and delivery of end-to-end procedures. Take ownership of automation projects over the different environments Investigate new tools/technologies/ideas to promote further improvement of the system Promote and enforce best practices, existing development guidelines and continuous improvements. version control systems (Git.)   What you’ll do:   Work on both server-side and client-side system operations. Analyse current technology utilized within the company. Interact with Business Analysts and other key stakeholders to identify potential processes to be automated/designed across the enterprise of portfolio companies. Gather information from specialized teams and design Standards Operational Procedures for System engineers to follow. Ensure the information is spread among the service management team. Mentor and train others system engineers on the subject matter expertise. Write, maintain and document the information regarding the area. Work closely with Technical Leads, Architects and Software developers to make our procedures accurate. Automate and Coordinate automation projects for Standards Operational Procedures with the System engineer team. Execute and coordinate production changes and procedure. Be able to follow ITIL methodology.   What you’ll bring:   3+ years of system engineer experience. Excellent English verbal and written communication skills. Extensive experience with System/Networking Monitoring. Experience with Scripting (Python, Bash, PowerShell,) Unix proficiency, ideally with Linux (Admin).  Script support, design, and implementation. Knowledge of virtualization; open stack, and VMWare ESX server setup/administration. Agile methodology exposed. Proactivity as a key skill to always find ways to improve process, procedures and solutions. Demonstrating DevOps best practices and high standards to improve IT’s efficiency. Continuous integrations tools. Excellent problem solving skills with a research mind-set and delivery-focused Willingness to learn and use new implementations and system tools Knowledge and understanding of TSDB Systems: InfluxDB/Grafana. Intermediate to advanced networking knowledge and architecture is an asset. Autonomy, attention to detail, organization, and adaptability to changes. Willingness to work outside your area of expertise   Nice to have:   ITIL® Foundation certification. Experience with Python, Ansible, AWX Experience with Docker, Kubernetes and continuous delivery Experience in geographically spread technology support organization. Bachelor’s degree in Computer Science, IT or related field. Experience following scrum Methodology Knowledge or Experience with ISO 27000   This is a fantastic opportunity to join a growing team based in Halifax!   The company offers a competitive annual salary, group term life insurance, medical and dental benefits and long-term disability coverage, RRSP contributions, wellness allowance and much more!   If this sounds like the ideal position for you then apply today!   Our client is committed to fostering a workplace that prioritizes inclusion, respect, and equal opportunity for all. We encourage applications from women, Indigenous peoples, racialized individuals, people with disabilities, those of diverse sexual orientations or gender identities, individuals from diverse socio-economic backgrounds, newcomers, and those who can contribute to the richness of our community through their unique perspectives and lived experiences. We value diversity and believe it enhances the growth and success of our organization. All qualified applicants are welcome to apply; however, preference may be given to Canadian citizens and permanent residents.  

Site Reliability Engineer Halifax   Our client a dynamic Information Technology services company that partners with leading global organizations to deliver innovative, high-quality IT solutions is looking for a Site Reliability Engineer Engineer. As a Site Reliability Engineer (SRE), you will be responsible for ensuring the reliability, availability, and performance of our mission-critical applications and systems. You will be part of a team that bridges the gap between development and operations, leveraging your deep technical expertise and problem-solving skills to implement best practices in infrastructure automation, monitoring, scaling, and incident response. As member of the team you will mentor and guide more junior SREs, work with cross-functional teams, and drive improvements to systems and processes. A passion for building highly resilient, scalable, and efficient systems is key to success in this role. The SRE will play a key role helping Team Leads and Senior SRE to cover the gap between the organization as a customer and the team as a Service Provider. Is expected from the SRE being able to lead/mentor/inspire people while can deliver superb technical knowledge to troubleshoot or improve systems.   Responsibilities Reliability & Availability: Maintain and improve system reliability, uptime, and performance across production environments. Set and track service-level objectives (SLOs), service-level indicators (SLIs), and service-level agreements (SLAs). Drive improvements in incident response processes, ensuring systems are fault-tolerant and highly available. Automation & Infrastructure: Design, implement, and maintain automation tools to deploy and manage infrastructure at scale. Collaborate with software engineering teams to integrate reliability practices into CI/CD pipelines. Improve the scalability, resilience, and efficiency of cloud infrastructure. Monitoring & Observability: Implement and maintain monitoring systems and alerts to ensure proactive identification of issues. Define key performance metrics and implement logging, monitoring, and alerting solutions across all services and platforms. Incident Management & Root Cause Analysis: Lead and participate in incident response efforts, performing root cause analysis and post-mortems to prevent recurrence. Champion a culture of blameless post-mortems and continuously improve incident response playbooks. Mentorship & Collaboration: Provide technical leadership and mentorship to junior SREs and other team members. Work closely with engineering teams to ensure reliability is a key consideration in application design and development. Foster a culture of collaboration between development, operations, and SRE teams to ensure continuous improvement in service reliability. Continuous Improvement: Advocate for and implement changes to improve performance, reduce toil, and optimize resource utilization. Drive the evolution of operational tooling and processes to enhance the quality of service provided to customers.   Qualifications   7+ year’s experience working as a Site Reliability Engineer is required. Infrastructure Automation & Configuration Management: Proficiency in infrastructure-as-code (IaC) and automation tools such as Terraform, Ansible, AWX. Knowledge of KVM Hypervisor Experience with containerization technologies like Docker and Kubernetes. Knowledge of cloud platforms such as AWS (specially S3), Google Cloud, or Azure is a plus. Monitoring & Observability: Hands-on experience with monitoring tools such as Zabbux, Prometheus, Grafana, , etc. Strong understanding of logging and tracing technologies (e.g., ELK stack, Fluentd, OpenTelemetry). Experience with Redis, RabbitMQ Distributed Systems & Networking: Solid understanding of distributed system design principles (CAP theorem, eventual consistency, etc.). Familiarity with network protocols and debugging tools (e.g., TCP/IP, HTTP/HTTPS, DNS, SMTP, load balancing). Solid knowledge of HTTP/HTTPS related services like Apache WebServer, HAProxy, Proxies HTTP/HTTPS and Mail services (PostFix, StrongMail) Familiarity with distributed concepts like GEO DNS, CLB (Cloud Load Balancing), etc. Deep knowledge of operational security (Service hardening, WAF, Honeypots, SIEMs) Mastering IPv4 fundamentals (including basic knowledge of routing protocols like BGP and OSPF). IPv6 experience is a plus Incident Management & Root Cause Analysis: Proven ability to lead post-incident reviews and write detailed post-mortems. Experience with incident management tools. CI/CD & DevOps Practices: Experience with CI/CD tools (e.g., Jenkins, GitLab, GitHub) and implementing continuous integration pipelines. Understanding of DevOps practices for automation, testing, and deployment in production environments. Basic knowledge of DevSecOps practices Scripting & Programming: Proficiency in scripting languages such as Python, Go, or Bash. Familiarity with at least one systems-level programming language (e.g., C++, Rust) is a plus. Performance Tuning & Optimization: Ability to analyze and improve the performance of complex and potentially distributed systems (CPU, memory, I/O, bandwidth). Familiarity with profiling tools and techniques for identifying bottlenecks in production environments.   This is a fantastic opportunity to join a growing team.   The company offers a competitive compensation package, medical & health benefits and RRSP matching. If this sounds like the ideal position for you then apply today!  

HR Director  London - 2 days a week in the office  Consultancy    HR Director / International Consultancy / Hybrid working - 2 days in the central London offices / Competitive package    The HR Director will be joining an International Consultancy who provide HR services to a range of Global clients, focussing on their IT and Tech focussed clients, this role will be instrumental in helping to align initiatives and functions with the business objectives and needs. The role is to develop and direct a HR agenda that supports and drives the overarching goals of the business they support, bridging the gap between the HR team on the ground and the mission of the C-suite. To do this, strategic HR partners make sure that the HR policy, procedures, and governance align with the big picture. Strategic HR partners ask, "How can HR help create an engaging, high-performance culture that drives the whole business forward?"  Reporting directly to the Chief People Officer, the Director of HR will take full accountability for the performance and leadership of the HR function. Acting as a strategic partner to the C-Suite, this individual will provide trusted guidance on people strategy and organisational priorities. This role will oversee the planning, development, and execution of HR policies, initiatives, and team performance, ensuring alignment with the organisation’s mission, talent strategy, and legal requirements. As a visible and influential member of both the HR Leadership Team and the wider Global Leadership Team, the Director of HR will play a pivotal role in shaping the company’s people agenda. The successful candidate will lead and support a team of HR Business Partners, driving operational excellence while contributing to the broader success of the organisation. This position requires strong interpersonal and leadership skills, commercial acumen, and the ability to manage multiple priorities in a dynamic environment. The ideal candidate will be an exceptional relationship builder who can engage and influence stakeholders at all levels. They will champion a customer-centric HR model and adapt core people frameworks—such as performance, talent, and reward planning—to meet the needs of their client groups. Experience in applying methodologies such as VMOST, Change Management, Organisational Design, and Organisational Development will be key. The right individual will bring an adaptable mindset, resilience, and a proactive approach to thriving in a fast-moving, evolving organisation. Responsibilities of the HR Director: Support the development, implementation and management of HR strategies, including policies and practices in line with the company Global strategy Support C-suite with HR strategies – a proven ability to liaise and work with a diverse team of high performing Executive directors, senior directors, and professionals, is crucial to success Managing, coaching and mentoring members of the HR staff Manage and coordinate the HR staff development plans and performance management Manages HR employee wellness Motivating, supporting and evaluating needs of the HR workforce Ensuring compliance with employment laws and regulations in multiple countries Keep up-to-date with best practices in managing human resources Being conscious of recruitment needs and facilitates requirement Stays informed of trends and innovative techniques to be competitive and creative with HR practices Creates and supports training and development programs and initiatives Maintains employee relations and observes team dynamics Improving relations between employees and management Developing the yearly HR agenda Improving and monitoring employee productivity Structuring compensation and benefit package Provide regular performance data and reports  Robust, persuasive and confident, will be a team player, able to inspire confidence Any other HR related functions as required   Requirements:  Degree/Diploma in Human Resources or related discipline 10+ years of HR BP experience An understanding of an MSP (Managed IT Service Provider) theory and practice a distinct advantage 5 years of management experience Demonstrated ability to meet strategic objectives for HR and the organization and build strong relationships Proven track record of leadership skills Ability to multi-task, prioritize, and manage time effectively Ability to handle sensitive and confidential information appropriately High degree of adaptability and flexibility to change Intermediate knowledge of Microsoft Office Suite of applications and Internet savvy   If this sounds like the ideal role for you, then apply with an upto date CV.    Dave #LI-DO1  

Business Analyst Location: Hybrid London (10 days per Month in office) Salary 65K - 75k   As part of supporting our evolving clients business needs, we are seeking a Business Analyst to join our clients team.   We’re looking for an enthusiastic and dynamic professional with a background in projects and delivery. You will be proactive, curious, and adaptable — someone who thrives on new challenges, enjoys problem-solving, and isn’t afraid to “get stuck in.”   Strong communication, organisation, and relationship-building skills are essential, along with the drive to make things happen.   You’ll be based in our modern offices in Bloomsbury, London, working alongside a first-class global team.   Role & Responsibilities   Partner with stakeholders to understand organisational objectives and analyse business environments, identifying opportunities for improvement and growth. Conduct interviews, workshops, and surveys to capture and evaluate business processes and workflows. Apply process mapping and analysis techniques to streamline processes and eliminate inefficiencies. Translate business needs into clear, robust documentation for functional and technical teams. Perform data analysis to deliver insights that inform project scoping and decision-making. Identify and propose innovative process improvements and support solution implementation. Collaborate with internal stakeholders to ensure alignment and manage expectations across projects. Lead and support change management, including communication, training, and stakeholder engagement. Contribute to project planning and estimation, ensuring business requirements are accurately represented. Create and maintain comprehensive documentation (business requirements, user stories, process maps). Ensure all business processes comply with regulatory and organisational standards. Support UAT (User Acceptance Testing), validating solutions against requirements. Proactively identify risks, dependencies, and impacts of proposed changes. Drive user adoption through training, knowledge transfer, and support.   Qualifications. Experience and skills   Degree in Business Management or equivalent professional experience. Certification in Agile, PRINCE2, PMP, or equivalent methodologies. Strong understanding of business processes, systems, and data flows. Proficiency in business analysis tools and methodologies. Excellent analytical and problem-solving skills, including the ability to troubleshoot complex issues. Strong communication and interpersonal skills, with the ability to collaborate across diverse teams. Experience working in both Agile and Waterfall delivery environments. Legally entitled to work in the UK.   Key Competencies & Attributes   Excellent written and verbal communication skills with the ability to effectively communicate technical concepts to both technical and non-technical stakeholders Self-motivated, resourceful and comfortable working independently Ability to perform effectively under pressure and manage multiple priorities Highly organised with strong attention to detail Professional and confident in both remote and in-person presentations Team-oriented, adaptable driven by a can-do attitude

Principal Marketing Analyst - Insights and Analytics Location: London (Hybrid 2 days per week on site) Salary: 80k - 100k   Our Clients ambition is simple. To combine their global know-how with local insight to help clients turn their business goals into reality. By offering innovation, automation and organizational design. All with a personal touch.   Summary   As a Principal Analyst within the Insights and Data Group you will be responsible for leading on the analytical understanding of our client’s marketing strategies, the global digital brands we work with, and ultimately their customers. You will combine your deep expertise in digital marketing analytics with your knowledge of quantitative and statistical methods to ensure that our overall business and marketing strategies become ‘data driven’ and that Managers across different business lines are able to consume insights needed to align to business key performance indicators.   You will be responsible for being the primary thought leader within the marketing analytics team, acting as the subject matter expert for marketing analytics, guiding the team in understanding how marketing activities influence business outcomes via distilling best practice and guidance in analytics methodology while also aiding in the development and productionising of best in class data solutions.   In addition to being a key delivery analyst, you must also lead the development and maturity of our digital analytics capability. This will be through three main routes; standards (the creation of new analytical approaches for others to follow), teaching (showing others how to become better at digital marketing analytics), and industry best practice (identifying trends & technologies that we should adopt). Further, you will need to lead on the design and execution of new, critical intelligence assets (e.g. a completely new attribution model).   Working in a collaborative nature with other business units and stakeholders across the organisation you will combine data sources to provide a comprehensive overview of business performance including financial data, customer data, product data and market research assets.   Key responsibilities include:   Marketing Analytics Thought Leadership: Show what can be achieved with Marketing Analytics and plan out the work needed to get there Development of best practice: You will have wide ranging industry experience and achievement to ensure the department do things the right way consistently. Adoption of new Marketing Analytics approaches: you will lead on the adoption of new analytics solutions capabilities and establishes best practice behaviours on new tools. Educates others on new technologies, and evangelises standards and best practice throughout analytics and data. Metric definition & Management: you will own, understand, and improve the definitions of all metrics for the marketing business. You will understand the data that feeds these metrics at the most granular level, and be able to provide appropriate explanations to all levels of audience. Identify trends and opportunities for optimization by leveraging data from various ad platforms and analytics tools. Assess and implement methodologies to solve marketing analytics problems, e.g. the indirect impact of 360 media campaigns. Collaborate with the paid media and marketing teams to analyse performance, refine strategies, and suggest data-driven improvements. Conduct in-depth analysis of audience behaviour, segmentation, and targeting to optimize campaign performance. Assist in setting up and managing tracking parameters, conversion goals, and custom reports to ensure accurate data collection. Monitor industry trends and platform changes, providing insights on their potential impact on performance and strategy.   Requirements   Very strong experience in marketing analytics, particularly as regards to online focused businesses Deep expertise in the analysis of traffic across a wide variety of digital channels, and the production of complex attribution models that go far beyond final click Specific experience in the creation of new attribution models, inc. last touch, first touch, MMM etc. An analytical mindset. The ability to think logically about complex business problems and how the use of data and analytics can solve these problems Forward Thinking – Able to build relationships with stakeholders and identify areas where analytics can provide value An understanding of BI and/or Data Warehousing concepts and methodologies, and experience using major Business Intelligence tool(s) Good oral and written communication skills, with a demonstrated ability to build positive, productive interpersonal relationships with stakeholders Ability to create and present analyses and reports. As well as utilising expert technical and industry knowledge to advance requests beyond the initial requirements and provide their own opinions and suggestions Strong Communicator – An ability to effectively discuss, translate, and describe technical subjects to a non-technical audience and vice versa. Show the ability to bring other teams around to thinking about how data can help improve their processes Mentorship to ensure high standards are achieved across the team Experience with web analytics tools, Big Query, Campaign Manager data sets and visualisation tools such as Lookerstudio, PowerBi, Tableau or similar A team player, able to work together with the global BI team to deliver key business objectives     Desired   It would be good to have:   Proficiency in SQL, Tableau (or other visualisation tool) and R or Python. Demonstrated knowledge of applied statistical methods or automation using R, Python (or similar) Ability to share knowledge or mentor other members of the team on usage of these tools Strong communication skills with senior stakeholders across different departments   If you are interested in the vacancy please don't hesitate in applying.           3 notifications total Dismiss the current notification to hear the previous. Oops! An unexpected error occurred. 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Senior Graphic Designer Marketing Agency  Cape Town   The Graphic Designer will be joining an International Digital Marketing agency who operate with a range of Global clients. You would working across a range of creative collateral, predominantly digital and online media. With a small team based in Cape Town but a wider, larger team across other geographies, you would be collaborative in your approach.  Reporting in the the Head of Creative Services, the Senior Graphic Designer will: Take ownership of projects and be responsible for the concepts, execution, and production of all campaign work assigned to your portfolio. Handle a full range of concurrent design projects across digital, video, and motion media. Analyze all briefs – deliver concepts/designs that meet the communication objective on a business level and design excellence on a creative level. Place a particular emphasis on conversion-based design across multimedia formats. Actively partake in conversations surrounding the needs of the client and contribute to strategy through the lens of design and storytelling. Collaborate cross-functionally with internal teams and external partners to deliver compelling multimedia content. The ideal candidate will have: Advanced knowledge of the Adobe Creative Suite, with a strong emphasis on Photoshop, Illustrator, After Effects, Premiere Pro, and XD. Proven experience with video production, including editing, motion graphics, sound, and storytelling for digital platforms. Familiarity and hands-on experience with AI-powered creative tools (e.g., Adobe Firefly, Runway, Midjourney, DALL·E, Synthesia, etc.). Must possess a strong sense of urgency, commitment to quality, and the ability to consistently think at a strategic level to maximize the conversion level of digital and multimedia assets. Previous experience in an ad agency, design studio, or similar fast-paced creative environment. University/College diploma or degree in Fine Art, Graphic Design, Multimedia Production, or a related creative field. Excellent English communication skills with the ability to clearly communicate ideas, concepts, and challenges. Positive, high energy, and motivated to learn and push boundaries. Deep understanding of the current competitive marketplace, design/media trends, and the ability to apply this knowledge to strong creative solutions. Maximum attention to detail and ability to thrive in a fast-paced creative environment. This is an active requirement, they're looking for a highly talented creative who's looking for an opportunity in an established agency with a new team, genuine opportunity to grow and develop further. If this sounds like the ideal role then apply with an up to date CV and portfolio of work ASAP.   Dave #LI-DO1      

Senior Sports Quantitative Modeller Permanent Location: London   Our client is a global consultancy that is head quartered in London. They work locally but operate Globally with offices across the globe.   A Senior Sports Quantitative Modeller is a senior individual contributor and an expert in mathematical and statistical modelling, specifically for sports betting. This role is responsible for deriving new markets, understanding complex statistical distributions, and building robust, accurate quantitative models, particularly for Bet Builder products. They operate autonomously, owning the full lifecycle of their projects from conception to deployment, and providing technical guidance to junior modellers.     This role reports directly to the Data Science Manager and is an integral part of our Data Science - Core Modelling function.   Key Responsibilities:   Design, develop, and implement advanced mathematical and statistical models for sports betting, with a primary focus on deriving new markets and enhancing existing offerings. Possess a deep understanding of complex statistical distributions and leverage techniques such as Monte Carlo simulations in model development. Rigorously back test and validate models to ensure their robustness, accuracy, and profitability in real-world betting scenarios. Drive and lead quantitative modelling initiatives, with a particular focus on BetBuilder products, from initial concept through to production deployment. Operate with a high level of autonomy, owning and driving projects and solutions from conception to deployment, including managing own workload and project milestones. Collaborate closely with Sports Trading, Product, and Engineering teams to ensure models are well-understood, seamlessly integrated, and align with engineering best practices and system architecture. Provide technical guidance and mentorship to more junior quantitative modellers on modelling techniques, best practices, and project execution. Proactively identify opportunities for advanced quantitative modelling to address business challenges and drive innovation within the sports betting domain. Present complex quantitative findings and project outcomes clearly and persuasively to both technical and non-technical stakeholders, including senior leadership. Create basic reports and visualisations using tools such as Tableau to communicate model performance and insights.   Required Skills and Experience:   Proven experience as a Quantitative Analyst/Modeller with a track record of successfully leading and delivering impactful quantitative models in a production environment. Deep expertise in mathematical and statistical modelling, specifically applied to sports betting, including a strong understanding of complex statistical distributions and Monte Carlo simulations. Highly proficient in Python for all modelling, analysis, and data manipulation work. Strong experience in back testing, validation, and performance evaluation of quantitative models. Solid understanding of the end-to-end model development and deployment lifecycle in a production environment. Experience in deriving markets for various sports; experience with US sports is a valuable addition. High attention to detail, precision in delivery, and strong problem-solving abilities. Demonstrated ability to manage own workload and lead projects with a high degree of self-direction. Experience with data visualisation libraries (e.g., matplotlib, seaborn, plotly) and creating basic reports in BI tools like Tableau.

Atlassian Administrator Location: Madrid Salary : Dependant on experience   Our client is a global IT Consultancy that works with specialist clients in providing world class IT services. They operate a little differently as they are fully imbedded with the client the work with so it allows the post holder to work internally but also have an element of client stakeholders.   Job Summary:   In a large environment including teams distributed across different locations and different roles, having a standardized and homogenous, but at the same time flexible toolset for tracking activities and coordinating the organization is key.   Our company is seeking an experienced Atlassian Administrator to join our team. The successful candidate will be responsible for the administration, configuration, and maintenance of on-premise Jira and Confluence instances running on Linux based servers to support our software development and project management processes. This position requires a deep understanding of the Atlassian suite of tools, including Jira and Confluence, as well as experience in implementing and customizing these tools to meet the needs of the organization. The candidate must also have strong communication skills to understand stakeholder requests and translate them into technical requirements.   Responsibilities:   Administer, configure, and maintain on-premise Jira and Confluence instances running on Linux based servers to support software development and project management processes. Perform system upgrades and manage plug-ins for Jira and Confluence in a Data Center environment. Design, develop, and deploy custom workflows, fields, screens, and dashboards in Jira. Manage permissions and security schemes for on-premise Jira and Confluence instances. Develop and implement best and practices for Jira and Confluence usage. Troubleshoot and resolve technical issues related to Jira and Confluence instances running on Linux based servers. Collaborate with software development teams and project managers to understand requirements and provide guidance on Jira and Confluence configuration. Communicate with stakeholders to understand their requests and translate them into technical requirement. Train end-users on Jira and Confluence usage and best practices. Stay up-to-date with Atlassian product updates and new features.   Requirements:   Bachelor's degree in Computer Science, Information Technology, or a related field. Minimum of 2 years of experience as an Atlassian Jira and Confluence Administrator. Experience in administering, configuring, and maintaining Atlassian tools, including Jira and Confluence, in a Data Center environment. Strong understanding of Jira concepts: workflows, fields, screens, dashboards, … Experience in customizing Jira and Confluence instances to meet organizational requirements in an on-premise environment. Strong conscience about security and performance aspects of Atlassian setup. Strong knowledge of JQL and Confluence markup language. Experience in system upgrades and plug-in management for Jira and Confluence in a Data Center environment. Excellent troubleshooting and problem-solving skills. Strong communication and collaboration skills, with the ability to understand stakeholder requests and translate them into technical requirements for Jira and Confluence. Ability to train end-users on Jira and Confluence usage and best practices in an on-premise environment. This is a full-time position that offers competitive compensation and benefits. If you have the necessary skills and experience, please submit your resume and cover letter for consideration.     Desirable Skills/Qualifications:   ACP Jira Administrator Atlassian System Administrator Solid understanding of system development life cycles (SDLC) and project management methodologies including Waterfall and Agile.

North American Trader  Agency / Malta €30,000 Hybrid working after successful completion of probation   The North American Trader will be asked to operate sports betting for a variety of North American events but focussing largely on NBA - Basketball. The person must have good team working skills and must be detailed and analytical regarding Line and Risk Management and customers’ wagering activity. The NA Trader must make sure that all tasks and duties are properly communicated and executed, with quick response times on all our communication channels. The role also requires a professional employee who can work under pressure and not be afraid of adaptation. All NA Traders will work across a range of tasks, but each one will be assigned a sport/ task as their primary duty and area of focus. This primary role is focussed on North American Basketball   Responsibilities: ▪ Understanding of operations for matches and markets, Pre-Match, In Play and Props across a range of sports. Ability to perform a range of shift duties across these areas. ▪ Adjusting odds and lines for NA Sports in accordance with the Global Trading Policy and for the maximization of performance in the long term. Unless unavoidable (due to interruption or major error), feeds should remain operational and a full suite of tools used to achieve aims and/or directives from senior colleagues. ▪ Analysing sources, wagers, profiles and information to swiftly spot areas where our offering needs to be corrected. ▪ Entering results and checking feed accuracy, adding/checking events, event titles and notes. ▪ Track incoming bets and use them to facilitate accurate decisions in real time. ▪ Develop the ability to apply profiling techniques. ▪ Monitoring the website, forums, social media and communications from internal partners (such as customer withdrawals function) to assist with group operations. ▪ Working collaboratively within the NA team and the wider group to facilitate the best outcome for the group and our customers. ▪ Any other tasks required by Management. Primary Duty: ▪ You are expected to be able to deliver opinions and value to company to improve their offering, their policies and their procedures. ▪ You should be capable of testing basic new releases/services that will directly impact your primary area. ▪ If given responsibility for a sub-section of your primary area, you are expected to demonstrate care, diligence and both operational & technical expertise in your management of that area. ▪ Within selected sport, you must be able to perform all duties as requested to a high level within 3 months of role starting. ▪ You must develop an in-depth knowledge of the sport, including the businesses own betting rules, the rules and norms of the sport itself, and a day-to-day ingestion/use of news related to the sport. ▪ You are expected to contribute to the maximization of appropriate content on any event with significant public interest. ▪ You should demonstrate sufficient skill in odds compilation to create odds for Props, and to detect errors within the companies own offering and in the market. ▪ You must always adhere to the latest version of the Global Profiling Guidelines. ▪ You are expected to understand profiling concepts in your study of customer behavior and their wagering activity. ▪ Your decision making should guarantee that no client goes undetected for the wider group - that all uncategorised/incorrectly categorised players are either re-profiled or escalated to senior colleagues quickly. Requirements: ▪ Previous experience in a similar role, trading NA sports lines ▪ Proven knowledge on trading markets and industry trends ▪ Intermediate knowledge of the assigned sport preferred ▪ Broad knowledge of major NA Sports (NFL, NBA, MLB) ▪ Be able to work unsupervised and under pressure ▪ Responsible and respectful ▪ Have a good eye to detail, analytical mindset preferred ▪ Flexible working times required, including weekends and non-regular working hours This is an active requirement, they are looking to fill this role as soon as the right candidate can be found, should you think this is the right opportunity for you, then apply with a CV asap. Dave #LI-DO1  

Producer Digital Marketing Agency  Manchester - 2 days in the office  Producer / Digital Marketing Agency / Private Health Care / 25 days holiday plus bank holidays / 2 days a week in the office / Health Cash Plan / Enhanced Mat and Pat leave   The Producer will be joining a fast paced and creative Digital Marketing Agency,  reporting to the Producer Team Lead, the Producer is a creative problem solver with the ability to quickly identify, dissect, and overcome roadblocks. The ideal candidate is able to effortlessly manage competing priorities and to communicate effectively. If you are someone who doesn’t shy away from a good challenge, then we would like to meet with you. You will be responsible for proactively managing the planning, roadmapping and delivery of marketing projects, while paying close attention to shifting priorities and ensuring process and SLAs are respected. As Producer, you bridge the gap between the marketing strategists and the operational teams, and are able to maintain strong working relationships with key stakeholders. You will have great leadership qualities and foster an environment   Responsibilities: Responsible for managing the planning, roadmapping and delivery of marketing projects across multiple brands. Advise and lead on delivery strategies working within the operational framework. Proactively lead the on all delivery aspects. Ensures effective communication across both internal and external teams and stakeholders. Manages shifting priorities and ensures process and SLAs are respected. Proactively flags deliverables at risk for missed deadlines. Identifies conflicts or roadblocks and provides potential solutions. Ensures upcoming events, product releases and other important milestones are added to the team’s calendar, and plans are submitted for approval in a timely manner. Collaborates with the team and other service providers to ensure alignment of projects and resources. Acts as the gatekeeper of the team’s OS in order to protect SLAs and make certain they are respected. Manages JIRA and Confluence processes to ensure stakeholders stay true to their commitments and keep their tickets, roadmaps and milestones updated with required detail. Flag to Head of Marketing when at risk. Coordinates with internal teams to devise, revise, and improve processes, workflows, SLAs, and to support their adoption and adherence. Assists the team with creative problem solving to remove or work-around roadblocks. Monthly and weekly reporting.   Requirements:  Relevant degree/diploma and 5+ years’ experience in a management role, preferably in the marketing or project management space. Foundational understanding of marketing best practices. Able to demonstrate leadership qualities. Atlassian product knowledge (JIRA & Confluence). Passion for creative problem solving is essential. Excellent organisational and time management skills. English verbal and written communications skills are critical. Motivated individual, comfortable with rapid change; ability to multi-task and meet deadlines all while having a strong attention to detail. Client services mentality, flexibility and willingness to collaborate openly with other functions. Must be able to interact effectively across functions and cultures. Must be able to work variable schedule(s) with consideration for multiple time zones and teams in various locations around the world. Must be able to travel internationally. This is a live requirement, if you feel you have the necessary skill set and experience then apply with your up to date and relevant CV asap. They are looking to interview in the coming weeks.    Dave #LI-DO1

Marketing Operations Specialist Permanent Position Location: Hybrid 2 days per week Manchester City Centre   Our client is an all-in-one marketing agency that acts as an in-house marketing team for global brands. They are a collective of talented communicators, catalysts, and achievers that come together to create comprehensive solutions.   They are currently recruiting for a talented Marketing Operations Specialist. This is not your typical Marketing Ops Role and would give the successful candidate the chance to develop experience across a broad range of marketing projects.   The ideal candidate will have advanced front-end development skills (HTML/CSS, JavaScript), a “developer mindset” that emphasizes precision, creative experience in Photoshop and Figma for editing and adapting campaign assets, and a marketing background to effectively translate strategy into execution.   They are up to date with best practices, adept at collaborating with marketing strategists, and have a keen eye for design and user experience. This role is designed to support a lean, agile marketing team, requiring versatility to handle diverse technical, creative, and strategic tasks with minimal supervision.   We are looking for a highly skilled and detail-oriented Marketing Operations Specialist to develop, maintain, and optimize our digital marketing initiatives—primarily through CMS development, CRM operation, campaign execution, email template creation, and creative asset production. As the subject-matter expert in these areas, you will collaborate with key stakeholders and department heads to deliver pixel-perfect, high-impact marketing campaigns.   Responsibilities CRM Operations & Campaign Management Operate our in-house CRM to build and manage audiences and segmentation logic. Build and execute marketing campaigns, ensuring timely and targeted delivery across customer segments. Build and test in-platform rewards to ensure error free delivery of marketing activities     CMS Development & Maintenance Serve as the go-to expert on our Content Management System (CMS), creating and updating web pages based on stakeholder requirements, brand guidelines, and UX best practices. Implement advanced front-end functionality using HTML, CSS and JavaScript to enhance user engagement and interactivity. Review site structure, menus, and overall functionality, ensuring consistency, optimal performance, and accessibility compliance. Troubleshoot and resolve issues, suggesting improvements for continuous optimization.   Creative Asset Production & Adaptation Edit, optimize, and adapt creative assets in Photoshop and Figma to suit campaign needs while maintaining brand consistency. Collaborate with creative teams to produce high-quality visuals for web, email, and social channels. Apply design thinking principles to ensure assets support both aesthetic and strategic objectives.   Email & SMS Communications Use platforms like SendGrid, Twilio, and Mailjet to build and deliver email and SMS communications aligned with brand and campaign objectives. Collaborate with translators and marketing strategists to review campaign copy and assets for suitable use in initiatives while following content best practices to avoid spam flagging.   Email Template Creation & Management Develop responsive, dynamic email templates using HTML and CSS, ensuring compatibility across various devices and email clients. Translate creative mock-ups from Figma or Photoshop into functional, visually compelling email layouts. Regularly audit and refine email templates, incorporating best practices to improve deliverability and performance.   Collaboration & Stakeholder Communication Partner with internal teams—including Creative, SEO, and Conversion—to gather requirements, prioritize tasks, and align on project objectives. Work closely with marketing strategists to translate high-level campaign strategies into tactical, executable deliverables. Communicate effectively with department heads, stakeholders, and technical peers to manage expectations, timelines, and deliverables. Provide training and support to team members and colleagues, ensuring clarity on workflows and best practices.   Quality Assurance & Design Best Practices Maintain a “pixel-perfect” standard, carefully verifying each build or template against mock-ups to ensure accuracy and aesthetic quality. Adhere to coding standards, guidelines, and design principles to achieve consistency and brand integrity across all assets. Conduct regular reviews of live sites and email campaigns to identify areas for improvement. Perform testing (UAT) on larger projects outside of BAU as required   Continuous Improvement & Documentation Contribute to the development of internal tools, processes, and documentation to streamline and standardize workflows. Stay current with industry trends, emerging web technologies, and best practices in digital marketing and design. Provide feedback and suggestions to the team lead and management on how to enhance and evolve our Mark Ops capabilities.   Requirements 2+ years of experience in front-end development or a similar technical marketing operations role. Advanced proficiency in HTML, CSS, and JavaScript, ideally with experience in modern frameworks/libraries (e.g., React, Vue, or similar). Proven track record of building and optimizing web pages and email templates. Proficiency in Photoshop and Figma, with the ability to edit, adapt, and optimize creative assets for multiple channels. Experience translating marketing strategies into technical and creative executions that meet campaign objectives. Proficiency in using CRM platforms to orchestrate the delivery of marketing offers and communications. Understanding of email deliverability and cross-client testing is a plus. Strong eye for design, capable of translating mock-ups into pixel-perfect, responsive pages and email templates. Ability to adhere to brand guidelines while also proposing improvements where beneficial. Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical stakeholders. Experience working in cross-functional teams, balancing multiple tasks and priorities. Analytical mind with a solution-oriented approach to troubleshooting and issue resolution.    

Content Specialist Digital Marketing Agency Manchester / Hybrid Content Specialist / Digital Marketing Agency / International clients / 25 days holiday per year plus bank holidays / Flexible working / Private health care / Enhanced maternity and paternity packages / Access to discount and reward portals The Marketing Content Specialist is responsible for managing the brands’ online presence by working closely with stakeholders to plan and edit engaging content across a variety of mediums and customer segments. The focus of this role is to curate and distribute relevant content to attract, acquire and maintain customer engagement. You are detail and results-driven, team-spirited, skilled and imaginative, who can identify customer needs through research, reporting and experimentation in order to drive profitable customer action and meet marketing objectives. Responsibilities You will be responsible for following tasks: Assist teams and stakeholders in ensuring the execution of brand strategies. Executing the brand content marketing strategies across the customer lifetime journey. Collaborating with agencies to produce high quality content and creative assets. Writing, editing and/or refining digital copy. Delivering strong, engaging content to clients. Planning content calendars with agencies. Revising and optimizing dated content using information gathered in SEO research. Analyzing web metrics for overall success of different content and developing plans to optimize them. Creating content distribution network with other marketing verticals. Performing audits on site usability, usefulness, content, and branding from a user POV Publishing digital content through a CMS. Ensure our content has a consistent tone of voice, visual communication style, and brand adherence across all touch points – working continuously within existing and expanding brand guidelines. Requirements: Strong knowledge of the latest content marketing trends Experience with content writing and ad copy writing Knowledge of SEO fundamentals, adhering to the latest Google algorithms Familiarity with how to distribute content through social media Video content ideation and execution Experience managing vendors Detailed reporting skills to demonstrate content ROI Ability to work within and groups as well as autonomously Experience managing budgeting   This role would suit someone who'd looking to make an impact not only on their career but the development and growth of the clients / brands to help drive the growth strategy for these newly acquired clients.  Operating on a hybrid model with a 2/3 days a week in the office in Manchester.  If this sounds like the ideal opportunity and you'd relish the challenge, then apply with an up to date CV. Dave #LI-DO1      

3D Designer Leeds based agency / onsite 5 days a week £30k + Benefits   3D Designer / Leeds based agency / Private Healthcare / Annual Bonus (non contractual) / 5 days a week onsite / International Clients   The 3D Designer will be joining a highly established agency working with some of the biggest brands in the retail space. Creating thought provoking 3D concepts to be carried through to production for in store advertising, experiential and spacial designs that drive delivery for customers.  Reporting into the Creative Director, the 3D Designer will: Designing 3D POS concepts from brief to production Producing hand sketches, 2D/3D visuals, mock-ups, cutter guides, and production layouts Collaborating with internal stakeholders to deliver high-quality, on-brand solutions Estimating materials and timelines in partnership with the Operations Manager and Creative Director Ensuring all designs are feasible for manufacture and meet client specifications Managing your own workload and deadlines effectively   The ideal candidate will have: 2/3 years of experience in 3D POS design within a busy studio environment Proficiency in: ArtiosCAD or similar CAD software SketchUp Pro or equivalent 3D modelling tools Adobe Creative Suite  Strong creative and critical eye for detail Excellent communication and collaboration skills Ability to work independently and as part of a team   This is a fantastic opportunity for someone early on in their career to join a fast paced and exciting design agency environment with the chance to work on major international clients. If this sounds like an ideal position for you, then apply with an up to date CV and Portfolio of work. Dave #LI-DO1

3D Designer / Artist Cape Town, South Africa Digital Marketing Agency / Hybrid working / International clients / Growing team and agency   The 3D Designer / Artist will be joining a new and emerging Digital Marketing Agency based in Cape Town, South Africa. Working across a range of international brands and clients, you'll be part of a group of innovative and forward thinking creatives and marketeers. You'll have the chance to help produce some new and exciting work and in tandum with teams in other locations across the Globe.  As the 3D Designer / Artist you will be take an active role in the development of concepts and the creation of digital assets, characters, objects and scenes. The ideal candidate will be multi-talented—proficient in industry leading 3D modeling tools and emerging AI tools—and bring a high level of creativity, versatility, and strategic thinking to this growing creative team.    Key Responsibilities: Lead the creation of 3D characters and environments for use in digital ads, social content, web visuals, and more. Interpret creative briefs and contribute to early concept development with visual storytelling and artistic insight. Model, texture, light, and render 3D assets with high visual fidelity and adaptability across formats. Collaborate closely with internal creatives to ensure assets support the campaign’s strategy and messaging. Stay on top of 3D design trends and emerging AI tools that can enhance or accelerate the creative process. Manage multiple projects at once, ensuring consistency, quality, and on-time delivery. Take ownership of projects and be responsible for the concepts, execution, and production of all campaign work assigned to your portfolio. Collaborate cross-functionally with internal teams and external partners to deliver compelling multimedia content. Basic skills in video production and motion graphics a plus. Requirements: Experience using a variety of 3D software such as 3DS Max, Blender, Maya, Sketchup, ZBrush, or others. Please include a list of tools and platforms you’ve worked with in your application. Good working knowledge of AI-powered creative tools (e.g., generative AI for 3D modeling, texturing, rigging, or animation) is a strong plus. Experience in video production, including editing, motion graphics, sound, and storytelling for digital platforms a plus. Must possess a strong sense of urgency, commitment to quality, and the ability to consistently think at a strategic level to maximize the conversion level of digital and multimedia assets. Previous experience in an ad agency, design studio, or similar fast-paced creative environment. University/College diploma or degree in Fine Art, 3D, Graphic Design, Multimedia Production, or a related creative field. Excellent English communication skills with the ability to clearly communicate ideas, concepts, and challenges. Positive, high energy, and motivated to learn and push boundaries. Deep understanding of the current competitive marketplace, design/media trends, and the ability to apply this knowledge to strong creative solutions.   If this sounds like the ideal role for you, then apply with an up to date Portfolio and CV showcasing your skills across 3D and Design.  Dave #LI-DO1

Role - HR Director Location - Halifax, Nova Scotia Consultancy Business Position Summary: The HR Director will provide strategic leadership for the Human Resources function, supporting the Call Center business unit within the BPO Network. This role will serve as a trusted business partner the HR Leadership Team (HRLT) and senior leadership team, driving HR strategies that align with business goals, enhance employee engagement, and ensure operational excellence. The HR Director will oversee all HR functions, including talent acquisition, employee relations, performance management, compliance, and organizational development, while fostering strong relationships with key stakeholders to influence and deliver impactful HR initiatives.   Key Responsibilities: Strategic HR Leadership & Business Partnering Partner with the HRLT and senior leadership to develop and implement HR strategies that support business priorities and growth objectives. Act as a trusted advisor to leaders, providing guidance on workforce planning, talent management, and organizational development. Collaborate with operational leaders to ensure HR solutions address business challenges and drive results. Stakeholder Management Build and maintain strong relationships with internal and external stakeholders to align HR initiatives with business needs. Engage with leaders to understand and address workforce challenges, ensuring HR strategies are integrated into business plans. Influence decision-making by providing data-driven insights and recommendations on HR matters. Talent Acquisition & Workforce Planning Oversee the recruitment and onboarding processes to attract and retain high-caliber talent. Develop workforce planning strategies to meet the dynamic needs of the call center business unit. Implement succession planning frameworks to support leadership continuity and employee development. Employee Engagement & Retention Drive initiatives that foster a positive, inclusive, and high-performing work culture. Design programs that enhance employee engagement, satisfaction, and retention in a high-turnover environment. Act as an advocate for employee well-being and development, promoting work-life balance and professional growth. Performance Management & Development Implement robust performance management systems to drive accountability and excellence. Coach managers on delivering effective feedback and development plans. Identify skill gaps and create learning and development programs to address them. Compliance & Risk Management Ensure compliance with labor laws, industry-specific regulations, and company policies. Manage employee relations issues, including grievances and disciplinary actions, in a fair and consistent manner. Conduct HR audits and implement measures to mitigate risks and ensure legal compliance. Operational Efficiency Optimize HR processes to improve service delivery and operational efficiency. Leverage HR technology and data analytics to provide insights and inform decision-making. Collaborate with finance and IT teams to streamline HR-related systems and processes.   Qualifications: Education & Experience Bachelor’s degree in Human Resources, Business Administration, or a related field; Master’s degree preferred. Minimum of 10 years of progressive HR experience, including leadership roles, ideally within a call center or BPO environment. Proven experience in talent acquisition, employee relations, and performance management in high-volume settings. Demonstrated ability to build relationships and influence stakeholders across all organizational levels. Strong knowledge of labor laws, compliance, and BPO-specific regulations. Technical Skills Proficiency in HRIS systems (e.g., Oracle Peoplesoft, Workday, or similar). Experience in HR analytics and data-driven decision-making. Familiarity with automation in HR and payroll systems is a plus.   Key Competencies: Business Partnering & Stakeholder Management Collaboration: Strong ability to build and maintain effective partnerships across functions and leadership levels. Influencing: Skilled at engaging stakeholders to adopt HR strategies and align with business goals. Strategic Thinking: Capacity to align HR initiatives with organizational objectives and anticipate workforce needs. Leadership & Execution Leadership: Proven ability to lead, inspire, and develop a high-performing HR team. Problem-Solving: Adept at identifying challenges and implementing practical, innovative solutions. Analytical Skills: Skilled at leveraging data and metrics to inform decisions and demonstrate HR impact. Employee-Centric Focus Engagement: Strong commitment to creating a positive, inclusive work environment. Communication: Exceptional ability to convey ideas clearly and effectively to diverse audiences. Adaptability: Thrives in a dynamic, high-pressure environment with resilience to change.     This is an exciting opportunity to shape the HR strategy for a critical business unit within a leading BPO network. By partnering with senior leaders and driving impactful HR initiatives, you will play a key role in delivering business success, enhancing employee satisfaction, and creating a culture of excellence. If this sounds like an ideal role, then apply with an up to date CV.  Dave #LI-DO1