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  • Senior Designer
    • West Yorkshire
    • 40000
    • Permanent

    Senior Designer Leeds, Ossett (5 days a week onsite) £40k - £42k 34 days annual leave including bank holidays / Private Healthcare / Bonus schemes / Cycle to work scheme / Onsite parking (free) The Senior Designer will be joining a retail marketing business that has led the market for many years. Working with household and international brands, this is a chance to add some greats to your portfolio. The Senior Designer will push creative boundaries through a hands on creative approach that will enhance the companies design solutions for its clients. Reporting into the Creative Director, the Senior Designer will: Conceptualise and execute groundbreaking design solutions across various mediums, ensuring a cohesive and compelling brand presence. Inspire the design team, fostering a culture of innovation and excellence. Collaborate closely with the Creative Director and cross-functional teams to understand project goals and deliver design solutions that exceed expectations. Stay ahead of industry trends, bringing fresh and unique perspectives to the table. About you: Proven experience as a Creative Designer with an impressive portfolio showcasing a diverse range of projects. Proficiency in industry-standard design software and tools. Strong leadership skills with the ability to mentor and guide a creative team. Excellent communication skills to articulate and present design concepts effectively. Ability to thrive in a fast-paced, deadline-driven environment. Producing concepts/creative through to finished artwork Having an eye for typographic and layout excellence Having a good understanding of print production processes Maintaining immaculate housekeeping, file naming and archiving    Self-motivated, driven, and passionate about graphic design  Able to multi-task and hit deadlines set Confident in having discussions with internal account managers regarding technical specifications and file formats  Familiar working with approved brand guidelines This creative opportunity is a chance for the Senior Designer to take the lead and show what they can do. Working within InDesign, Illustrator and Photoshop as well as Acrobat and Premier Pro / Sketchup. If this sounds like an ideal opportunity then don't hesitate to apply with an up to date CV and portfolio.

  • Marketing Operations Specialist
    • Halifax
    • Permanent

    Marketing Operations Specialist   Halifax, Nova Scotia   Hybrid (2-3 days a week in office)   We have partnered with a Canadian-based marketing agency that is part of an independent Network of Agencies strategically located across the world to provide global reach and capabilities.   We are looking for an energetic, passionate, and proactive candidate. If you are someone who loves a good challenge, is adaptable, eager to learn, and passionate about Web Development, then we would like to meet with you.   The Marketing Operations Specialist is the Swiss Army Knife of the team. Working alongside a global team of Marketing Operations Coordinators and Specialists, you will liaise with a team of marketers, developers, content creators, SEO specialists, and more. On any given day, you can be found building microsites and landing pages, updating web content via our internal CMS, creating targeted audiences and multi-phase marketing journeys using our in-house CRM suite, building exclusive offers, and constructing best in class emails.   The ideal candidate has proven experience with HTML5 and CSS3, a strong knowledge of JavaScript, and is excited to learn more about the world of Marketing Operations. If this sounds like you, we would love to meet with you.   Responsibilities   Creating advanced microsites and landing pages from scratch with HTML5, CSS3, and JavaScript. Constructing and testing marketing emails with HTML5, CSS3, and Glock Apps. Building website content using an in-house Content Management System (CMS). Sending emails to targeted audiences using StrongView (StrongMail). Creating targeted one-time and recurring campaigns, as well as multi-phase automated journeys. An aptitude towards applying problem solving skills to deliver creative solutions. Deploying account messages, on-site notifications, and SMS’. Creating and issuing exclusive offers for clients. Managing work assignments in JIRA, and documentation in Confluence (Wiki). Communicating with key stakeholders from multiple departments ranging in seniority from Junior to Department Heads. Basic data entry and reporting using Excel.    Qualifications   Relevant degree/diploma or a minimum 2 years’ experience in a Web Development/Content/CRM/Email Marketing or similar role. Proven experience with HTML5 and CSS3. A strong knowledge of JavaScript. Experience with Content Management Systems, CRM, and Email Marketing preferred. Knowledge of SQL, SEO, design and development best practices would be an asset, but are not required. A strong desire to learn new skills and the ability to quickly apply learnings to day-to-day projects. Motivated and adaptable individual that is comfortable with rapid changes. Excellent English verbal and written communications skills, with emphasis on writing. Ability to multi-task and meet deadlines while maintaining a strong attention to detail. Must be able to work variable schedule(s) and be on-call as necessary.   This is a fantastic opportunity to join a growing agency based in Halifax.   The company offers a competitive annual salary, employer paid premiums for Head and Dental benefits, RRSP contributions, wellness allowance and much more!   If this sounds like the ideal position for you then apply today!    

  • Marketing Coordinator
    • Halifax
    • Permanent

    Marketing Coordinator   Halifax, Nova Scotia   Hybrid (2-3 days a week in office)   We have partnered with a Canadian-based marketing agency that is part of an independent Network of Agencies strategically located across the world to provide global reach and capabilities.   The Marketing Coordinator is responsible for facilitating the execution of client-facing marketing activities within specific deadlines. The Marketing Coordinator will also assist the Marketing team in their activities and collaborate with key players to make sure that each project receives the attention required to be successful. The ideal candidate should have effective communication skills, the ability to manage multiple projects at any given time, strong organization skills and pay great attention to details.   Responsibilities   Work with the various stakeholders (managers, leads and other coordinators) to facilitate the execution of marketing activities and ensure they are completed flawlessly and on-time. Liaise with external suppliers when required (Customer Service, Product, Commercial) and internal stakeholders (Heads of Marketing, Retention, Content, Social, SEO, Marketing Operations) to ensure deadlines are met and a smooth rollout of projects. Proactively flag potential conflicts or delays and provide solutions where possible. Create and monitor JIRA tickets (online docket/project management software) for projects and project components. QA assets and copy to ensure they meet brief requirements before sending them for approval. Manage a calendar of deliverables to ensure milestones are accurately reflected and dates kept up-to-date. QA website content across various brand properties. Prepare, maintain and present weekly status reports. Work on internal projects and administrative tasks as required.    Qualifications   1+ year(s) experience with an advertising agency or similar marketing department; category/product experience. Positive personality and strong English language communication skills (written and verbal). Team player, adaptable and able to work with a number of different departments. Ability to thrive in a dynamic, constantly changing work environment. Superior communication skills and ability to confidently and proactively keep the team updated. A passion for communications, advertising and media. A strong desire to learn. Experience with the MS Office suite of applications (Word, Excel, and PowerPoint). Knowledge of online marketing tactics. Ability to prioritize tasks in a fast-paced environment. Motivated individual, comfortable with rapid changes. Experience managing multiple projects at the same time and proven time management skills.   This is a fantastic opportunity to join a growing agency based in Halifax.   The company offers a competitive annual salary, employer paid premiums for Head and Dental benefits, RRSP contributions, wellness allowance and much more!   If this sounds like the ideal position for you then apply today!

  • Security Operations Manager
    • London
    • Permanent

    Security Operations Manager London - Hybrid Permanent   The Background We are partnered with an innovative IT consultancy based in London but with a global presence who are leading advisors in their industry by creating lasting value for their clients. They are looking for a highly skilled Security Operations Manager to come in and assist the Head of Cyber Security by managing their team of Information Security Specialists and feint the technology, operational procedures and practices used to protect the company and their clients. The client offers a package that includes private medical insurance, pension contribution and a flexible benefits fund.   You… In order to be a successful Security Operations Manager you will have… Previous experience in a similar role in Security Operations with a track record of managing, developing and delivering an improved Security functions Excellent leadership skills and the ability to manage a diverse team as well as multiple concurrent strategic objectives Strong understand of Security Analysis tools and techniques and experience projecting online B2C web applications and Personal data   The role As a Security Operations Manager you will focus on the management of the Security Operations Function and personnel to ensure that security standards are maintained. This will include defining measures of success for security operations, demonstrating ROI and defining KPI’s for effectiveness and improvement. You will ensure that high quality analysis work is consistently maintained and proactively monitor the network, systems and applications to identify any potentially abnormal behaviour and cyber-attack threats.  As the leader of the team you will provide technical oversight and leadership in the strategic adoption of security tooling such as Intrusion Detection Systems (IDS), Security Incident and Event Management (SIEM), SOAR, anti-malware, Web application firewalls and other standard and bespoke cyber-security tools. The Security Operations Manager will also ensure that Standard Operating Procedures, Runbooks, Analysis playbooks, Automation capabilities and other security documentation is maintained.   If you are interested to find out more please apply for the role with an up to date copy of your CV. If you have any questions that you would like to discuss first, please call Adam on 07425 559 243 . #LI-AL1 Adam  

  • Head of HR
    • Manchester
    • Permanent

    Head of HR - Agency Manchester M50 - Hybrid working Hybrid working / 25 days holidays plus bank holidays / high level Private Medical / Health cash plan / Rewards & Discount portal / EAP, Income protection /  Life Assurance / Enhanced Maternity and Paternity / excellent track record of personal development.  The Head of HR will be joining a Digital Marketing agency based in Manchester but with a Global reach. Over seeing teams across multiple geographic locations, this role will be based in Manchester.  The Head of HR will align the businesses HR initiatives and functions with business objectives and business needs. Reporting directly to the Senior Director, Human Resources they will be accountable for the performance of the HR function.  The candidate will be a key member of the HR team and be highly visible across all agencies. They will lead the local HR team, support their performance and will help support the organisation in all tasks related to HR activity and development. A wide degree of interpersonal and management skills, understanding of business functions, and personal organisation is required.  The Head of HR will act as a strategic business partner and offer support to Directors, Managers, Team Leads and Supervisors of the agencies on all people matters in the employee lifecycle. The Head of HR will: Support the development, implementation and management of HR strategies, policies, and practices in line with the company's global strategy Develop communication plan and provide project management support and structure to the HR team.  Support HR and business initiatives, conducts data analysis and reporting, supports and coordinate planning and execution of work with HR partners, and manage feedback loop for all stakeholders. Work in partnerships across the HR function to deliver value added service to management and employees that reflect the business objectives of the organisation. Provides guidance and input on business unit restructures, workforce planning and succession planning Managing, coaching and mentoring members of the HR team and all manager in the agencies Manage and coordinate the HR staff development plans and performance management Managing HR team wellness Motivating, supporting and evaluating needs of the HR team Ensures compliance with employment laws and regulations Stays up-to-date with best practices in managing human resources Keeps a pulse on recruitment needs and facilitates requirement Plan and conduct onboarding for all new hires Stay informed of trends and innovative techniques to be competitive and creative with HR practices Creates and supports training and development programs and initiatives Creates and supports initiatives towards Corporate Social Responsibility Maintains employee relations and keeps a pulse on team dynamics Improving relations between employees and management Developing the yearly HR agenda Improving and monitoring employee productivity Structuring compensation and benefit package Provide regular performance data and reports  HR related administrative tasks and data entry Requirements:  Degree/Diploma in Human Resources or related discipline 10+ years of HR BP experience 5 years of management experience A proven track record of managing multiple priorities, tasks, and projects simultaneously An aptitude for learning new technology and the ability to use multiple systems Ability to create clarity and direction in ambiguous situations. Excellent organisation and prioritisation skills; ability to respond to changing priorities and meet deadlines Demonstrate a positive attitude, lead and facilitate change, and model professionalism at all times Proficient in reducing conflict and increasing participation through interpersonal skills Ability to be highly collaborative and drive partnership, alignment, and effective and efficient communication across all HR areas and the business. Demonstrated ability to meet strategic objectives for HR and the organisation and build strong relationships Ability to multi-task, prioritise, and manage time effectively Ability to handle sensitive and confidential information appropriately High degree of adaptability and flexibility to change Intermediate knowledge of Microsoft Office Suite of applications and Internet savvy This is a fantastic opportunity to join a growing agency who prioritise the welfare and development of it's staff. Who understand the technology should go hand in hand with the people wielding it and creating chances to support them in every way they can. If this sounds like an ideal opportunity, then apply with an up to date CV.   Dave #LI-DO1

  • Junior Artworker
    • Birchwood
    • 25000
    • Permanent

      Junior Artworker Birchwood WA3 / Office based 5 days a week £25K + 10%performance related bonus pro-rata  The Junior Artworker will be joining a market leading sporting based ecommerce business based in Birchwood. They will be responsible for creating content that matches the companies current brand, aesthetic and marketing strategy. As a Junior Artworker, you will play a pivotal role in translating all the branded marketing assets received from the accounts and implementing them across all channels.  Collaborating closely with the Lead Designer, Marketing Co-Ordinator & Head of Brand, you will be responsible for producing high-quality visual materials to support the key brands they stock. Attention to detail, a keen eye for design aesthetics, and proficiency in design software are essential for success in this role. You will be working on branded assets to support key product launches and trading moments throughout the calendar year as well as being a key part of the creative process to support seasonal campaigns.  Working across online and offline, with an emphasis on digital, the Junior Artworker will be responsible for: - Developing and executing creative assets in line with project requirements.  - Collaborate with designers and other team members to bring concepts/ideas to life to support key campaign moments.  - Produce brand digital design materials, including print but not limited to, brochures, advertisements, social media graphics, ecommerce and presentations.  - Ensure internal and external brand consistency across all design projects.  - Execute image retouching, resizing, and manipulation as needed.  - Prepare print-ready files and liaise with external print suppliers when needed.  - Stay updated on industry trends and incorporate innovative design techniques.  - Collaborate with cross-functional teams to understand project objectives and deliver visually appealing solutions.  - Manage multiple projects concurrently while meeting deadlines.    Requirements: - Bachelor’s degree in graphic design, Fine Arts, or a related field.  - Proficiency in design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign).  - Strong portfolio showcasing a range of design projects and skills.  - Excellent attention to detail and the ability to adhere to brand guidelines.  - Effective communication skills and the ability to work collaboratively.  - Knowledge of print production processes and specifications.  - Time management skills to handle multiple projects simultaneously.    Any additional skills on the digital side would be welcome but not essential, such as a basic understanding of HTML, CSS. This role is based in their offices in Birchwood 5 days a week and does not offer hybrid working currently. They offer onsite parking, the role would suit someone with the ability to drive and access to a car.

  • Business Process Optimization Speciliast
    • London
    • 80000
    • Permanent

      Business Process Optimization Specialist London - Hybrid Permanent £70,000 - £80,000 p/a   The Background We are partnered with an innovative IT consultancy based in London but with a global presence who are leading advisors in their industry by creating lasting value for their clients. Due to growth within the business they are looking for a highly skilled Business Process Optimization Specialist to join them and play a critical role supporting the BPO Manager in analysing, designing and implementing process improvements across multiples business functions. The client offers a package that includes private medical insurance, pension contribution and a flexible benefits fund.   You… In order to be a successful Business Process Optimization Specialist you will have… Previous experience in a similar role where have gained skills in process mapping, project management principles and process improvement working with external clients Proven experience in driving change management using different methodologies and delivering value-added process improvements Strong analytical, collaboration and client relationship management skills Qualifications in APM / Prince 2, Change Management or Process improvement (lean, six sigma, etc) would be highly advantageous   The role As a Business Process Optimization Specialist you will work closely with clients to analyze their current business processes, workflows and procedures using techniques like workshops, surveys and stakeholder interviews. Once the data has been reviewed you will identify opportunities and put plans in place for process improvement initiatives including process maps and models and what metrics will measure success. You will support the BPO Manager with developing and executing process improvement initiatives before monitoring their progress and evaluating the effectiveness of the change.   If you are interested to find out more please apply for the role with an up to date copy of your CV. If you have any questions that you would like to discuss first, please call Adam on 07425 559 243.

  • Marketing Data Analyst
    • Salford
    • 50000
    • Permanent

    Marketing Data Analyst £45,000 - £50,000 Manchester M50 2ST Hybrid working, 25 days holiday with purchase options & carry over, high level Private Medical, Health cash plan, Rewards & Discount portal, EAP, Income protection, Life Assurance, Enhanced Maternity and Paternity, excellent track record of personal development. Opportunity to join a large and growing, progressive, Digital Marketing agency, that forms part of a global agency network of over 250 people, exciting sector with global clients; Marketing Data Analyst role, working in a specialist division. SUMMARY This vacancy requires an experienced Marketing Data Analyst. Joining the Marketing Operations team, the ideal candidate will be highly skilled in all aspects of data analytics, including mining, analysis and visualisation. This person should be committed to transforming data into readable, goal-oriented reports that drive innovation and growth. Experience in data warehousing and generating a library of tools to help our brand leaders create successful products are a necessity. In the role you will lead the gathering, filtering, and warehousing of data for multiple brands. Supporting the development and growth of the brands by overseeing the processes and systems used for data analysis and reporting, authoring technical requirements for IT developers to build new features and enhancements and increasing the usability and effectiveness of reporting and data analysis. Collaborating closely with the Head of Marketing Operations in the development of features, functionality and integrations that drive growth to the websites, apps and information databases. This is an exciting role that will require experience in working with data in a modern marketing technology stack, being hands-on working with marketers, programmers, engineers, and management to identify process improvement opportunities, propose system modifications, and maintain data governance strategies. The ideal candidate should have effective communication skills, the ability to manage multiple projects at any given time, strong organisation skills and pay great attention to detail. Previous experience leveraging advanced data science and analytics in a fast paced marketing environment would be advantageous.   RESPONSIBILITIES The Marketing Data Analyst will: • Work collaboratively with marketing operations and brand teams to understand and maintain focus on their analytics needs, including critical metrics and KPIs that deliver actionable insights. • Define and implement data acquisition and integration logic, selecting an appropriate combination of methods and tools within the defined marketing technology stack to ensure optimal scalability and performance. • Taking complicated problems and building simple frameworks. • Develop and maintain cloud based databases by acquiring data from multiple sources, building scripts that will make our data evaluation process more flexible and scalable across datasets. • Proactively analyse data to answer key questions in the growth of our brands, with an eye on what drives performance, investigating opportunities and areas of improvement in efficiency and productivity. • Utilise best-practice to create and maintain rich visualisations and reports based on data mining, analysis, and interpretation from multiple data sources. • Evaluate organisational methods and provide source-to-target mappings and information-model specification documents for datasets. • Evaluate systems for efficiency, problems, and inaccuracies, and develop and maintain protocols for handling, processing, and cleaning data. • Work directly with managers and users to gather requirements, provide status updates, and build relationships. • Prepare, maintain and present weekly status reports. • Assist in the preparation of summary reports and post-campaign analysis. • Work on internal projects and administrative tasks as required.   REQUIREMENTS The Marketing Data Analyst should come with most or all of the following: • 5+ years experience of mining data as a Data Analyst in a marketing environment. • Advanced knowledge of cloud based data warehousing, marketing automation, data mining and ingestion. • Proficiency in statistics, data analysis, and research methods. • A strong understanding of developing algorithms, building customer datasets and process modelling. • Ability to interpret and present data/results (both written and verbal) to stakeholders in engaging and meaningful ways. • Advanced knowledge of cloud based data platforms and solutions, MS Office software applications, Power Point and Excel is a must. • Ability to manage and prioritise multiple projects simultaneously within a complex organisation. • Experience managing multiple projects at the same time with proven time management skills.   ABOUT THE COMPANY the The Marketing Data Analyst will be joining a 70 strong, established, dynamic, and steadily growing Digital Marketing Agency that forms part of a large global agency network. Focussed on growth, and with a track record of recruiting, developing, and retaining world class talent, the agency upholds a culture of humility, ownership, ambition and collaboration. The role will see you playing a key role. Based out of the Manchester office, working a hybrid arrangement (2-3 days in the office per week), you will enjoy a significant list of excellent benefits. The company is looking to move quickly, please apply with your CV asap.

  • Marketing Operations Manager
    • Salford
    • 55000
    • Permanent

    Marketing Operations Manager £50k - £55k Full Time Manchester (M50 Hybrid) Are you an experienced Marketing Manager with a strong background in lead generation and marketing automation for online publishing brands?  If you're a data-driven marketer who enjoys working with modern marketing technology and being hands-on in developing demand, nurturing leads, and managing campaigns throughout the customer journey, this opportunity could be just for you. You'll be working across multiple client brands to deliver highly personalised, real time experiences to help build existing and new brand assets. The Job... Reporting into the business unit Head of Marketing Operations, and working closely with other stakeholders including SEO and brand, you'll be managing, analysing, and optimising data-driven CRM performance across multiple brands. You'll be responsible for: - Planning, implementing, and monitoring multi-channel CRM campaigns, constantly improving acquisition and effectiveness of activities. - Implementing test and learn campaigns to improve website and landing page conversion, using A/B testing to continuously optimise your work for greater campaign effectiveness. - Managing internal resources to ensure fixed and variable scope deliverables are delivered on time, on budget, and as specified.  - Conducting needs analysis through technology, content and process audits and identifying new areas for improvement and development for lifecycle campaigns, with stakeholder feedback. - Ensuring that campaigns, creative briefs and other strategic marketing documents, and the overall campaign calendar, accurately reflects marketing objectives, target groups and ROI in-line with brand strategy. - Using analytics platforms for analysing and reporting campaign and testing results, suggesting improvements to improve KPIs. - Preparing summary reports and post-campaign analysis of all projects, utilising Business Intelligence resources to ensure understanding and learning. - Collaborating with the SEO team to create content that moves prospects through the customer journey and working closely with the wider marketing teams to create campaigns based on direction from the Head of Marketing Operations and Brand Leadership. About You... You'll be a high performing Lead Generation Marketing Manager with a great combination of marketing, analytical and communication skills, whilst maintaining strong working relationships with a range of stakeholders at different levels.   Here's some of the key experience you'll need to demonstrate: - 3-5+ years experience in CRM and/or multi channel digital marketing. - A strong understanding of demand generation strategy and marketing best practices with experience in developing and implementing testing, designing and analysing contact strategies, automation tools, and customer experience optimisation. - Comfortably able to work with developers, and have basic html/css/js/sql, in addition to strong analytics skills. - A data-driven mindset with the ability to analyse campaign performance. - Ability to interpret and present data/results (both written and verbal) to stakeholders in engaging and meaningful ways. - Advanced knowledge of marketing automation solutions and MS Office software applications, Power Point and Excel is a must. - Ability to manage and prioritise multiple projects simultaneously within a complex organisation. - Experience managing multiple projects at the same time with proven time management skills.  - Prior experience of preparing summary reports and post-campaign analysis. The Company... This is a digital marketing business enjoying hyper-growth at the moment. They are experts within the entertainment arenas. For a successful Marketing Operations Manager / Marketing Campaigns Manager, you'll have the chance to work within teams and on the types of search marketing projects you won't be able to anywhere else. They also have a track record of promoting from within, so as more brands come online, more opportunities for promotion prospects will naturally appear. In addition to an attractive salary of £50k-£55k DOE, the company also provides flexible hybrid/remote working, along with exciting future prospects. Some additional benefits include; - Private health cover - Death in service benefit - Pension - Various discounted products and services Want To Apply? We're interviewing and shortlisting for this role right now, and expecting to get suitable candidates in for interview quickly. If you're interested, please apply with your up-to-date CV today.   Chris

  • Retention Manager
    • Marbella
    • 75000
    • Permanent

    Retention Manager / Retention Marketing Manager Full Time Marbella (Hybrid) Are you a Customer Retention / CRM Manager with experience of strategising and managing customer retention, customer offers, and customer loyalty schemes? Do you like the idea of working with fun and interesting subject matters, including some of the leading sports teams, sports personalities, and celebrity entertainment superstars, globally? If you're a creative thinker, with great experience of creating, managing, and executing a range of bonus, incentive and email strategies, this could be a great role to help you maximise your talents. The Job... Reporting to the Head of Retention & Loyalty, you'll be responsible for identifying, targeting, and influencing user behaviour to increase player retention and profitability, using your strong experience of customer retention marketing principals. It’s a full-time role, with flexible hours. You'll be in the modern Marbella office 2 days a week, with the rest of your work conducted remotely. You'll be responsible for: - Leading marketing strategies to support the overall customer retention marketing program. - Planning and executing loyalty strategies to support their client's brand retention efforts. - Taking the lead on special projects designed to improve profitability of the active customer base. - Managing reward programs. - Making sure campaigns, creative briefs, and other strategic marketing documents, and overall retention campaign calendar, accurately reflects the objectives, target groups, and ROI, in line with the business strategy. - Continued analysis through technology audits, content audits, process audits and stakeholder feedback. - Overseeing and controlling budgets, making sure campaigns stay within budget, whilst achieving the required goals. - Defining and collaborating on the personalisation of the customer experience on and off website. - Managing internal resources and coordinating project responsibilities including allocating and prioritising the tasks of marketing coordinators and marketing operations staff. - Conducting needs analysis through technology audits, content audits, process audits and stakeholder feedback. - Identifying new areas for improvement and development of lifecycle campaigns and to articulate to business leaders. - Responsibility for summary reports and post-campaign analysis of all projects, using business intelligence resources to ensure maximum performance. About You... The Retention Manager that takes on this exciting challenge will have an in-depth knowledge of customer journey optimisation best practises, with experience in developing and implementing testing strategies across a variety of channels. You'll be an expert at defining the right strategy for the right channel to maximise customer retention and increased ongoing profitability. This is very much a strategy and management/coordination role, however you should know how to implement the work too, as on occasion you might need to support and guide the marketing ops staff you work with. Here's some of the key experience you'll need to demonstrate: - At least 3 to 5 years of digital marketing experience with a successful track record of implementing and managing digital marketing programs in a multi-channel environment. - Experience of the full customer journey, including designing and analysing contact strategies, automation techniques/tools, and customer experience optimisation. - Previous experience of managing rewards programs and/or customer loyalty schemes. - Clear track record of data driven marketing and a/b and multivariate testing. - The ability to interpret and present data/results to stakeholders in engaging and meaningful ways. - Excellent time management skills and the ability to run and prioritise multiple projects at once. - Experience in leading, coaching, and mobilising retention marketing teams. The Company... This is a digital marketing business enjoying hyper-growth at the moment. They are experts within the entertainments sector, and for a creative and strategically-minded CRM Manager / Customer Retention Manager / Retention Marketing Manager, this represents a great opportunity to think outside of the box and get involved in the types of retention and loyalty campaigns you won't be able to, elsewhere.  They also have a track record of promoting from within, so as more brands come online, more opportunities for promotion prospects will naturally appear. In addition to an attractive salary DOE, the company also provides flexible hybrid/remote working, along with exciting future prospects. Additional benefits include: - Private health cover - Death in service benefit - Pension - Various discounted products and services   Want To Apply? We're interviewing and shortlisting for this role right now, and expecting to get suitable candidates in for interview quickly. If you're interested, please apply with your up-to-date CV by clicking the link below.   Chris

  • Retention Manager
    • Salford
    • 65000
    • Permanent

    Retention Manager / Retention Marketing Manager Full Time Manchester (M50 Hybrid) Are you a Customer Retention / CRM Manager with experience of strategising and managing customer retention, customer offers, and customer loyalty schemes? Do you like the idea of working with fun and interesting subject matters, including some of the leading sports teams, sports personalities, and celebrity entertainment superstars, globally? If you're a creative thinker, with great experience of creating, managing, and executing a range of bonus, incentive and email strategies, this could be a great role to help you maximise your talents. The Job... Reporting to the Head of Retention & Loyalty, you'll be responsible for identifying, targeting, and influencing user behaviour to increase player retention and profitability, using your strong experience of customer retention marketing principals. It’s a full-time role, with flexible hours. You'll be in the modern Salford Quays office 2 days a week, with the rest of your work conducted remotely. You'll be responsible for: - Leading marketing strategies to support the overall customer retention marketing program. - Planning and executing loyalty strategies to support their client's brand retention efforts. - Taking the lead on special projects designed to improve profitability of the active customer base. - Managing reward programs. - Making sure campaigns, creative briefs, and other strategic marketing documents, and overall retention campaign calendar, accurately reflects the objectives, target groups, and ROI, in line with the business strategy. - Continued analysis through technology audits, content audits, process audits and stakeholder feedback. - Overseeing and controlling budgets, making sure campaigns stay within budget, whilst achieving the required goals. - Defining and collaborating on the personalisation of the customer experience on and off website. - Managing internal resources and coordinating project responsibilities including allocating and prioritising the tasks of marketing coordinators and marketing operations staff. - Conducting needs analysis through technology audits, content audits, process audits and stakeholder feedback. - Identifying new areas for improvement and development of lifecycle campaigns and to articulate to business leaders. - Responsibility for summary reports and post-campaign analysis of all projects, using business intelligence resources to ensure maximum performance. About You... The Retention Manager that takes on this exciting challenge will have an in-depth knowledge of customer journey optimisation best practises, with experience in developing and implementing testing strategies across a variety of channels. You'll be an expert at defining the right strategy for the right channel to maximise customer retention and increased ongoing profitability. This is very much a strategy and management/coordination role, however you should know how to implement the work too, as on occasion you might need to support and guide the marketing ops staff you work with. Here's some of the key experience you'll need to demonstrate: - At least 3 to 5 years of digital marketing experience with a successful track record of implementing and managing digital marketing programs in a multi-channel environment. - Experience of the full customer journey, including designing and analysing contact strategies, automation techniques/tools, and customer experience optimisation. - Previous experience of managing rewards programs and/or customer loyalty schemes. - Clear track record of data driven marketing and a/b and multivariate testing. - The ability to interpret and present data/results to stakeholders in engaging and meaningful ways. - Excellent time management skills and the ability to run and prioritise multiple projects at once. - Experience in leading, coaching, and mobilising retention marketing teams. The Company... This is a digital marketing business enjoying hyper-growth at the moment. They are experts within the entertainments sector, and for a creative and strategically-minded CRM Manager / Customer Retention Manager / Retention Marketing Manager, this represents a great opportunity to think outside of the box and get involved in the types of retention and loyalty campaigns you won't be able to, elsewhere.  They also have a track record of promoting from within, so as more brands come online, more opportunities for promotion prospects will naturally appear. In addition to an attractive salary DOE, the company also provides flexible hybrid/remote working, along with exciting future prospects. Additional benefits include: - Private health cover - Death in service benefit - Pension - Various discounted products and services   Want To Apply? We're interviewing and shortlisting for this role right now, and expecting to get suitable candidates in for interview quickly. If you're interested, please apply with your up-to-date CV by clicking the link below.   Chris

  • Social Media Executive
    • Warrington
    • 30000
    • Permanent

    Social Media Executive Birchwood WA3 / Office based 5 days a week £25,000 - £30,000 + 10%performance related bonus pro-rata    Job Overview As a Social Media Executive, you will be responsible for developing, implementing, and managing the social media strategy to increase the brands online presence and improve brand awareness. You will work alongside with the Content manager, reporting into the Head of Brand, creating content, analysing performance data, and engaging with our online community.   Key Responsibilities Develop and Implement Social Media Strategy: Plan and execute a social media strategy that aligns with business goals. Content Creation and Curation: Create, curate, and manage content (images, video, written) across our various platforms (Instagram, Facebook, X, TikTok) Community Engagement: Engage with followers, respond to queries ensuring its in-line with the brand tone of voice, and monitor customer reviews. Performance Analysis: Measure the success of social media campaigns and gain insights for future planning and strategies. Collaboration: Work with other departments (e.g. Marketing, Brand, Creative) in line with business objectives. Stay Updated: Stay immersed in all channels surrounding the businesses liefstyle. Keep up to date up with the latest social media best practices and trends.   Requirements Experience: 2-3 years proven work experience as a Social Media Executive or similar role. Creative mindset with a passion for social media and content creation. Excellent knowledge of Facebook, X, Instagram, TikTok. Understanding of social media trends and how to implement them to benefit. Experience with social media analytics tools. Experience in graphic design or video editing. Familiarity with SEO and web traffic metrics. Strong organizational and multitasking skills. Excellent written and verbal communication skills. Ability to work independently and in a team environment. Attributes: Detail-oriented with the ability to work under tight deadlines. Ability to handle negative feedback or criticism professionally.  Qualifications: Bachelor’s degree or similar across either marketing, communications, Social Media Marketing or similar. This role is based in their offices in Birchwood 5 days a week and does not offer hybrid working currently. They offer onsite parking, the role would suit someone with the ability to drive and access to a car.

  • 3rd Party Manager
    • Malta
    • 61000
    • Permanent

    3rd Party Manager St Julian’s, Malta - Hybrid Permanent €55,000 - €61,000 p/a The Background We are partnered with an innovative IGaming client based in Malta. Due to growth within the business they are looking for a highly skilled 3rd Party Manager to manage all 3rd party relationships with vendors. This is an exciting opportunity for an ambitious individual with strong negotiation skills and experience managing relationships with gaming suppliers to join a diverse organisation in the IGaming space. The client offers a package that includes private medical insurance, company socials and teambuilding activities and additional flexible benefits. Please note this position will require regular travel for the successful candidate.   You… In order to be a successful 3rd Party Manager you will have… Previous experience in a similar role in the IGaming industry with experience managing vendor relationships Strong negotiation and organisational skills Excellent communication and relationship management skills with experience working closely with internal and external parties   The role As a 3rd Party Manager you will: Be the main point of contact for all gaming supplies and maintaining the day-to-day relationship, optimizing the collaborations, and working towards minimalizing costs Obtain promotional discounts based on either marketing strategies or game positioning, as discussed with the local teams Own the Release Game Roadmap, based on constant market research and competitor research Work closely with BI to have an in-depth understanding of supplier performance, game mechanics per market and per brand Liaise with the local teams to circulate all supplier-related information (from exciting releases to market trends) Having a clear overview of supplier availability per market, ensuring suitability for all releases per market and brand Report constantly on supplier performance and suggest ways of optimization. Lead all exclusive content development Be responsible for bonus deduction submissions Assist as needed the Casino Team in delivering targets #LI-AL1 Adam If you are interested to find out more please apply for the role with an up to date copy of your CV. If you have any questions that you would like to discuss first, please call Adam on +44725 559 243.  

  • Director of Retention & Loyalty
    • Manchester
    • Permanent

    Director of Retention & Loyalty Full Time Manchester (Hybrid M50)   Are you a marketer from a CRM / retention and loyalty background who is used to leading, leaders? This role needs a retention and loyalty subject matter expert who is also adept at managing, supporting and coaching other managers / CRM vertical Heads. You'll be overseeing the strategy and implementation of Retention Programs, including Loyalty, Rewards, and Gamification, designed to increase engagement and profitability for all agency clients. You'll be a leader with a blend of CRM, marketing, analytical, and communication skills and someone who can deliver highly personalised, real-time experiences, that their client's customers expect.   The Job... You’ll be reporting to the Senior Director of Marketing and will work closely with other Directors including Director of Content & Community, CRO Director, the Regional Heads of Marketing, and Marketing Ops Director, amongst others. You'll have 4 direct reports including 2x Heads of and 2x Retention Managers. It’s a full-time role, with flexible hours. You'll be in the modern Salford Quays office 2 days a week, with the rest of your work conducted remotely. You'll be responsible for: - Translating vision and strategy into concrete, measurable goals and identifying and driving process improvements with clients, partners, and agency teams. - Overseeing retention performance and establishing KPIs. - Formulating strategies to achieve annual incremental sales, reducing customer churn, and maximising LTVs. - Providing input into the CRM operating budget and overseeing the efficient use of marketing spend. - Acting as a subject matter expert on increasing customer engagement and implementing rewards and discounts programs. - Ensuring rewards programs are optimised for customer satisfaction and profitability. - Developing best practices for lifecycle management, segmentation, and targeting strategies and reporting results and learnings to all teams and providing recommendations based on program effectiveness. - Managing test and learn capabilities for campaign improvement and providing consulting on Design of Experiments (DoE), including A/B and multivariate testing. - Establishing testing methodologies and ensuring accuracy of data-driven insights and generating actionable customer behaviour insights for Marketing and Product teams. - Forging strong partnerships with the Heads of Marketing team to ensure brand strategy execution. - Partnering with product and engineering teams to deploy world-class loyalty programs and customer experiences. - Collaborating with analytics to set up processes and dashboards for program performance measurement. - Leading product recommendations to develop global CRM technology strategy. - Ensuring proper governance and controls with Operations and IT for new initiatives.   About You... As the Director of Retention & Loyalty you’ll be highly collaborative and have excellent experience of leading and developing other strong managers. This is a matrix organisation operating internationally, across multiple time-zones, so experience of this kind of business and the ability to lead from the front, often remotely, is crucial. Here's some of the key experience you'll need to demonstrate: - 10+ years of experience managing retention programs, with expertise in customer engagement and loyalty program design, implementation, and management. - 7+ years of experience driving retention performance, including building a learning culture and managing marketing experimentation. - 7+ years in a leadership or management role, demonstrating the ability to lead and influence cross-functional teams and agency partners. - 5+ years of experience establishing partnerships and building relationships with product and engineering teams (Product Management experience preferred). - Strong organisational and project management skills, with the ability to manage multiple projects and deadlines. - Analytical thinking with the ability to interpret results and site metrics to drive change. - Proven experience as a resourceful and results-oriented self-starter, thriving in a feedback-driven, hands-on environment. - The ability to travel internationally (15-20% / once or twice a quarter).   The Company... This is a digital marketing business enjoying hyper-growth at the moment. They are experts within the entertainment sectors, and for an experienced, Director level, CRM / Retention and Loyalty expert, this represents a great opportunity to think outside of the box and get involved in the types of projects you won't be able to, elsewhere.  In addition to an attractive, Director level, salary DOE, some additional benefits include; - Private health cover - Death in service benefit - Pension - Various discounted products and services   Apply Now! We're interviewing and shortlisting for this role right now, and expecting to get suitable candidates in for interview quickly. If you're interested, please apply with your up-to-date CV today.   Chris

  • Director of Retention & Loyalty
    • Marbella
    • Permanent

    Director of Retention & Loyalty Full Time Marbella (Hybrid)   Are you a marketer from a CRM / retention and loyalty background who is used to leading, leaders? This role needs a retention and loyalty subject matter expert who is also adept at managing, supporting and coaching other managers / CRM vertical Heads. You'll be overseeing the strategy and implementation of Retention Programs, including Loyalty, Rewards, and Gamification, designed to increase engagement and profitability for all agency clients. You'll be a leader with a blend of CRM, marketing, analytical, and communication skills and someone who can deliver highly personalised, real-time experiences, that their client's customers expect.   The Job... You’ll be reporting to the Senior Director of Marketing and will work closely with other Directors including Director of Content & Community, CRO Director, the Regional Heads of Marketing, and Marketing Ops Director, amongst others. You'll have 4 direct reports including 2x Heads of and 2x Retention Managers. It’s a full-time role, with flexible hours. You'll be in the modern Marbella office 2 days a week, with the rest of your work conducted remotely. You'll be responsible for: - Translating vision and strategy into concrete, measurable goals and identifying and driving process improvements with clients, partners, and agency teams. - Overseeing retention performance and establishing KPIs. - Formulating strategies to achieve annual incremental sales, reducing customer churn, and maximising LTVs. - Providing input into the CRM operating budget and overseeing the efficient use of marketing spend. - Acting as a subject matter expert on increasing customer engagement and implementing rewards and discounts programs. - Ensuring rewards programs are optimised for customer satisfaction and profitability. - Developing best practices for lifecycle management, segmentation, and targeting strategies and reporting results and learnings to all teams and providing recommendations based on program effectiveness. - Managing test and learn capabilities for campaign improvement and providing consulting on Design of Experiments (DoE), including A/B and multivariate testing. - Establishing testing methodologies and ensuring accuracy of data-driven insights and generating actionable customer behaviour insights for Marketing and Product teams. - Forging strong partnerships with the Heads of Marketing team to ensure brand strategy execution. - Partnering with product and engineering teams to deploy world-class loyalty programs and customer experiences. - Collaborating with analytics to set up processes and dashboards for program performance measurement. - Leading product recommendations to develop global CRM technology strategy. - Ensuring proper governance and controls with Operations and IT for new initiatives.   About You... As the Director of Retention & Loyalty you’ll be highly collaborative and have excellent experience of leading and developing other strong managers. This is a matrix organisation operating internationally, across multiple time-zones, so experience of this kind of business and the ability to lead from the front, often remotely, is crucial. Here's some of the key experience you'll need to demonstrate: - 10+ years of experience managing retention programs, with expertise in customer engagement and loyalty program design, implementation, and management. - 7+ years of experience driving retention performance, including building a learning culture and managing marketing experimentation. - 7+ years in a leadership or management role, demonstrating the ability to lead and influence cross-functional teams and agency partners. - 5+ years of experience establishing partnerships and building relationships with product and engineering teams (Product Management experience preferred). - Strong organisational and project management skills, with the ability to manage multiple projects and deadlines. - Analytical thinking with the ability to interpret results and site metrics to drive change. - Proven experience as a resourceful and results-oriented self-starter, thriving in a feedback-driven, hands-on environment. - The ability to travel internationally (15-20% / once or twice a quarter).   The Company... This is a digital marketing business enjoying hyper-growth at the moment. They are experts within the entertainment sectors, and for an experienced, Director level, CRM / Retention and Loyalty expert, this represents a great opportunity to think outside of the box and get involved in the types of projects you won't be able to, elsewhere.  In addition to an attractive, Director level, salary DOE, some additional benefits include; - Private health cover - Death in service benefit - Pension - Various discounted products and services   Apply Now! We're interviewing and shortlisting for this role right now, and expecting to get suitable candidates in for interview quickly. If you're interested, please apply with your up-to-date CV today.   Chris

  • Social Media Specialist
    • 42000
    • Permanent

    Social Media Specialist £38,000 – £42,000 Full Time Manchester (M50 Hybrid) Social Media Specialist / Agency / Hybrid working / 25 days holiday plus bank holidays / Team socials / Health Care plans / Competitive Pension contributions  The Social Media Specialist will have a proven track record of identifying social media marketing opportunities and can, from idea to action, lead campaign development and execution by social touchpoint. If you're a creative thinker, with great experience of creating, managing, and executing social strategies, this could be a great role to help you maximise your talents. The Job... Reporting to the Social Media Team Leader, you'll be responsible for growing international social media accounts, using your strong experience of social marketing principals. It’s a full-time role, with flexible hours, and on occasion, there might be some evening or weekend work too, if any social media emergencies arise. You'll be working in a hybrid pattern, generally 2 days a week in the modern Salford Quays office, 3 days a week from home. You'll be responsible for: - Creating, managing, and executing social strategies, guiding overall brand initiatives within your campaigns, across the most appropriate social channels. - Working closely with external agencies and in-house creative teams to ensure the creation, curation, development, and management of your planned campaigns is properly implemented. - Overseeing the engagement and deployment of influencer marketing strategies, to expand user base and create excitement. - Maintaining up-to-date social analytics and consistent reporting, with continuous optimisation towards key audiences and objectives. - Continued monitoring of the competition and undertaking competitive analysis. - Monthly, quarterly, and annual planning and approval of social calendars, adhering to client tone of voice, whilst developing thematic stories and reporting on these activities. - Keeping up to speed with industry trends, insights, topics, and best practices. - Working closely with other social media specialists in the business and sharing best practices, whilst also collaborating with content and SEO teams to achieve a unified distribution of content and link building opportunities on social media. About You... The Social Media Specialist that takes on this exciting challenge will understand that different social platforms have very different user behaviours. You'll be an expert at defining the right strategy for the right channel to maximise the growth of user volume and engagement. This is very much a strategy and management/coordination role, where you'll be guiding your agency partners and in-house creative talent through the execution of your cleverly devised plans. Here's some of the key experience you'll need to demonstrate: - 4+ years working a robust social media strategy role within a medium to large scale marketing organisation.  - A strong understanding of all social media platforms including Facebook, Twitter, Instagram, TikTok, Snapchat, YouTube, and Pinterest, is a must. - Experience of expanding online communities across other platforms such as Reddit, Discord, and Telegram, for example. - Experience of managing resources including budgets and personnel. In addition to social strategy, a large part of this role is coordinating a complex network of talent to achieve the campaign results you intend to reap. - Clear track record of building and growing brands via social media. - The ability to integrate different social channels and media types, to get the most out of the content created for the audience it reaches. - Excellent time management skills and the ability to run and prioritise multiple projects at once. The Company... This is a digital marketing business enjoying hyper-growth at the moment. They are experts within their sector, and for a creative and opportunistic-minded Social Media Specialist, this represents a great opportunity to think outside of the box and get involved in the types of campaigns you won't be able to, elsewhere.  They also have a track record of promoting from within, so as more brands come online, more opportunities for promotion prospects will naturally appear. In addition to an attractive salary of £38k - £42k DOE, some additional benefits include; - Private health cover - Death in service benefit - Pension - Various discounted products and services Want To Apply? We're interviewing and shortlisting for this role right now, and expecting to get suitable candidates in for interview quickly. If you're interested, please apply with your up-to-date CV today. #LI-DO1  

  • Regional Manager Media and Acquisition Planning
    • London
    • Permanent

    Regional Manager Media and Acquisition Planning £70,000 - £80,000 London (Hybrid) W2 1HB Hybrid working, 25 days holiday with purchase options & carry over, high level Private Medical, Health cash plan, Rewards & Discount portal, EAP, Income protection, Life Assurance, Enhanced Maternity and Paternity, excellent track record of personal development. Opportunity to join a large and growing, progressive, Digital Marketing agency, that forms part of a lobal agency network of over 250 people, exciting sector with global clients; Regional Manager Media and Acquisition Planning role, focussing on international territories, joining a 'centre of excellence' acquisition team of five within the organisation. The role will develop and lead 360 acquisition plans that lead to growth in regional new customers via online and offline marketing campaigns. You will lead the planning and execution of acquisition marketing, acquisition strategy development and management, campaign execution and optimization to support client business objectives. Being responsible for developing tactical and strategic customer acquisition plans, executed through traditional media, performance media, agency delivery and media operations you must have an analytical approach and a passion for driving performance improvements. Responsibilities: Strategy Development, Planning and Execution: - Partner with client marketing and commercial teams to create effective acquisition strategies and plans that deliver on KPIs and goals - Implement and manage both online and offline marketing programs that deliver on customer acquisition targets and ROAS - Build strategies and tactics: implement optimization and measurement of consumer - Lead cross-functional acquisition channel and media input, deliverables, timelines, and communicate progress and issues - Manage the acquisition and media marketing budgets and planning across marketing channels in conjunction with client marketing teams - Monitor and control all costs that are associated with business-wide media campaigns, initiatives, and pilot projects Capability, Measurement and Optimisation: - In conjunction with key cross-functional stakeholders define the requirements for the region’s digital acquisition marketing technology to maximize marketing performance and profitably - Implement tracking and monitoring of performance against the business’s overall goals and objectives - Provide weekly/monthly/quarterly/annual forecasts for all channels, brands and regions - Monitor and optimize ROI performance, and communicate results and recommendations to the Snr Director of Acquisition Planning and Media, clients and key stakeholders - Test, optimize, and scale channels for growth efficiency - Lead efforts in region for the utilization of data-driven methodology, analysis, and measurement in order to improve the effectiveness of all acquisition marketing channels Collaboration: - The Regional Manager Media and Acquisition Planning role is highly collaborative and requires a partnering mindset to support clients and stakeholders in order to define strategic objectives, marketing budgets, and success metrics - This partnering approach creates tactical execution plans for each marketing channel to achieving program/campaign and commercial objectives - Lead the regional AQ marketing planning by partnering with other acquisition marketing areas including, Affiliates, SEO, Social Media and Innovation to build robust 360 plans Qualifications and Experience - Education: A degree in a business related or technical field such as Marketing, Economics, Finance, Business Administration, Information Technology, Computer Science, or any other related field. An equivalent of the same is also acceptable for this position - Experience: Over 10 years’ experience in driving customer acquisition across marketing channels such as TV, OOO, Radio, PPC, Display, Paid Search, Paid Social, and Retargeting. Have a history in driving growth with innovative demand generation and prospecting campaigns. Extensive experience working not only with, ad-serving platforms and digital monitoring tools, but also with offline marketing tools and strategies. The candidate must also have a proven and successful experience building and executing direct and digital marketing campaigns for a business in a highly competitive and complex business environment. Extensively familiar with social acquisition channels, inclusive of You Tube, Facebook, Twitter, and other social media environments - Analytical Skills: Highly analytical and data driven. Proficiency in A/B testing. Have the ability to track and report on key metrics that measure performance in programs and campaigns inclusive of traffic, revenue, conversions, and ROI - Communication and Interpersonal Skills: Excellent communication skills, both in written and verbal form. Communication should be clear. Customer-oriented and detail-oriented with strong organizational skills. Able to prioritize and work comfortably on multiple projects and meet deadlines, work effectively under pressure. Be team-oriented using sound judgment in decision making, demonstrate calmness in uncertain and stressful circumstances. Be approachable and relatable person who will earn the trust About the company the Regional Manager Media and Acquisition Planning will be joining a dedicated team of 5 within a 70 strong, established, dynamic, and steadily growing Digital Marketing Agency that forms part of a large global agency network. Focussed on growth, and with a track record of recruiting, developing, and retaining world class talent, the agency upholds a culture of humility, ownership, ambition and collaboration. The role will see you playing a key role at a strategic level. Based out of the London office, working 2 days in the office and 3 from home per week, you will enjoy a significant list of excellent benefits. The company is looking to move quickly, please apply with your CV asap.

  • Manager Regional Media and Acquisition Planning
    • Salford
    • 80000
    • Permanent

    Regional Media & Acquisition Planning Manager £70k - £80k Full Time Manchester (M50 Hybrid) Are you an experienced media and acquisition planner / strategist? Do you prefer the idea of working with growing budgets rather than declining ones (it'll be circa £15m next year)? Using your vast experience across online and offline channels, this opportunity could represent a perfect new challenge for you, working with a global network of local agencies with clients across the entertainments sector in hyper-growth mode. The role will develop and lead 360 acquisition plans that lead to growth of new customers via online and offline marketing campaigns. You'll lead the planning and execution of acquisition marketing, acquisition strategy development and management, campaign execution and optimisation, to support client business objectives. Being responsible for developing tactical and strategic customer acquisition plans, executed through traditional media, performance media, agency delivery and media operations, your analytical approach and passion for driving performance improvements will be put to great use here. The Job... Reporting into the Senior Director of Media Acquisition & Planning, you'll work alongside 4 colleagues, each looking after your own client region. You'll be responsible for: - Partnering with client marketing and commercial teams to create effective acquisition strategies and plans that deliver on KPIs and goals. - Implementing and managing both online and offline marketing programs that deliver on customer acquisition targets and ROAS. - Building strategies and tactics: implementing optimisation and measurement of consumer. - Leading cross-functional acquisition channels and media input, deliverables, timelines, and communicating progress and issues. - Managing the acquisition and media marketing budgets and planning across marketing channels in conjunction with client marketing teams. - Monitoring and controlling all costs that are associated with business-wide media campaigns, initiatives, and pilot projects. - Working with key cross-functional stakeholders defining the requirements for the region’s digital acquisition marketing technology to maximise marketing performance and profitably. - Implementing tracking and monitoring of performance against the business’s overall goals and objectives. - Providing weekly/monthly/quarterly/annual forecasts for all channels, brands and regions. - Monitoring and optimising ROI performance, and communicating results and recommendations to the Senior Director of Acquisition Planning and Media, clients, and key stakeholders. - Testing, optimising, and scaling channels for growth efficiency. - Leading efforts in your region for the use of data-driven methodology, analysis, and measurement, in order to improve the effectiveness of all acquisition marketing channels. - Using a partnering mindset to support clients and stakeholders in order to define strategic objectives, marketing budgets, and success metrics. - Creating tactical execution plans for each marketing channel to achieving program/campaign and commercial objectives. - Leading the regional AQ marketing planning by partnering with other acquisition marketing areas including, Affiliates, SEO, Social Media and Innovation to build robust 360 plans. About You... You'll be a high performing customer acquisition marketing specialist, with skills across digital marketing and more traditional, offline, methods of customer acquisition.   Here's some of the key experience you'll need to demonstrate: - 10 + years experience in driving customer acquisition across marketing channels such as TV, OOH, Radio, PPC, Display, Paid Search, Paid Social, and Retargeting. - A strong history in driving growth with innovative demand generation and prospecting campaigns. - Extensive experience working with ad-serving platforms and digital monitoring tools as well as with offline marketing tools and strategies. - Proven and successful experience of building and executing direct and digital marketing campaigns for a business in a highly competitive and complex business environment. - High familiarity with social acquisition channels, inclusive of YouTube, Facebook, Twitter, amongst others. - Highly analytical and data driven with proficiency in A/B testing. - The ability to track and report on key metrics that measure performance in programs and campaigns inclusive of traffic, revenue, conversions, and ROI. - Strong communication skills with the ability to work comfortably on multiple concurrent projects. The Company... This is a digital marketing business enjoying hyper-growth at the moment. They are experts within the entertainment sectors, and for an experienced online and offline media acquisition planner / media acquisition strategist, this represents a great opportunity to think outside of the box and get involved in the types of projects you won't be able to, elsewhere.  They also have a track record of promoting from within, so as more brands come online, more opportunities for promotion prospects will naturally appear. In addition to an attractive salary of £70k - £80k DOE, some additional benefits include; - Private health cover - Death in service benefit - Pension - Various discounted products and services Apply Now! We're interviewing and shortlisting for this role right now, and expecting to get suitable candidates in for interview quickly. If you're interested, please apply with your up-to-date CV today.   Chris

  • Acquisition Capability Lead
    • London
    • 81500
    • Permanent

    Acquisition Capability Lead £75,000 – £82,000 Full Time London (Hybrid) Are you of a technical disposition, and able to define the requirements for marketing technology to help maximise marketing performance and profitably? We're talking about leading the charge in terms of delivering a single Martech stack, across a complex business, spending serious money across multiple brands within the entertainments industry.  Working as part of the Acquisition Planning and Media team, this role will support wider business efforts to build their Adtech and Martech capability. Using your strong understanding of working with customer data platforms and BI, along with designing and integrating tech stacks to enable better use of marketing and ad platforms, you'll be the key point of contact within the acquisition team in delivering a single Martech stack (CMS, Tag Management, CMP and CDP), ensuring strategies for targeting, media delivery, optimisation, remarketing, and analysis are executed. The Job... You’ll be reporting to the Senior Director of Acquisition & Media Planning and will work closely with Head of Paid Media, analytics, BI, and development teams.   It’s a full-time role, with flexible hours. You'll be in the modern London office 2 days a week, with the rest of your work conducted remotely. You'll be responsible for: - Partnering with the enterprise level project team to establish the Adtech/Martech vision and strategy in line with the customer and market needs and delivering measurable impact. - Identifying market needs, discovering opportunities, and defining customer needs in AdTech/MarTech/ and the associated product features to meet those needs. - Establishing success criteria for key product features using meaningful metrics and KPIs and assessing the Martech requirements for internal and external partners, whilst continually building Adtech and Martech capabilities working with the Head of Paid Media and the Analytics, BI and Development teams. - Working with the Paid Media team: Head of Paid Media, channel leads and Campaign Manager (Ad ops) to ensure effective tracking is set-up for all campaigns and creatives and building strategies utilising the CDP. - Working with the BI team to create operational and analytical reporting suites and dashboards to allow for paid media optimisation and commercial reporting. - Working with the mobile app team to ensure mobile tracking and ad accounts are enabled and accessible across the Adtech.  - Pushing innovation boundaries to uncover incremental growth opportunities, drive testing, trial and experimentation. About You... As the Acquisition Capability Lead you’ll be highly collaborative and have a partnering mindset to support clients and stakeholders in order to define strategic objectives, marketing budgets, and success metrics. As a result you'll enjoy working with both internal channel specialists and outsourced agencies, supported by the Vendor Management function, all with a view to delivering the best work and outcomes possible. Here's some of the key experience you'll need to demonstrate: - 10+ years experience in driving customer acquisition across marketing channels such as TV, OOO, Radio, PPC, Display, Paid Search, Paid Social, and Retargeting.  - Demonstrable experience of managing ideation to launch of digital products, enterprise solutions and services and experience working with demand side and supply side ad tech platforms, associated integrations, and measurements. - Technical experience working with design, engineering, and data science teams to define and develop products. - A history in driving growth with innovative demand generation and prospecting campaigns, working with ad-serving platforms and digital monitoring tools, as well as offline marketing tools and strategies. - Proven experience building and executing direct and digital marketing campaigns for a business in a highly competitive and complex business environment. - Familiarity with social acquisition channels, including YouTube, Facebook, Twitter, and other social media environments. - High levels of analytical and data driven problems solving. Including proficiency in A/B testing and the ability to track and report on key metrics that measure performance in programs and campaigns inclusive of traffic, revenue, conversions, and ROI.  - The ability to prioritise and work comfortably on multiple projects and meet deadlines whilst working effectively under pressure. You'll be team-oriented using sound judgment in decision making, and demonstrate calmness in sometimes uncertain and stressful circumstances.  The Company... This is a digital marketing business enjoying hyper-growth at the moment. They are experts within the entertainment sectors, and for an experienced automation and acquisition marketing tech expert, this represents a great opportunity to think outside of the box and get involved in the types of projects you won't be able to, elsewhere.  They also have a track record of promoting from within, so as more brands come online, more opportunities for promotion prospects will naturally appear. In addition to an attractive salary of £75k - £82k DOE, some additional benefits include; - Private health cover - Death in service benefit - Pension - Various discounted products and services Apply Now! We're interviewing and shortlisting for this role right now, and expecting to get suitable candidates in for interview quickly. If you're interested, please apply with your up-to-date CV today.   Chris

  • Lead Investigator, Risk & Fraud
    • San José
    • Permanent

    Lead Investigator, Risk & Fraud    San Jose (Hybrid 3 days a week in office)   The Lead Investigator, Risk and Fraud is tasked with finding causes of risk, detecting and stopping fraud within product operations. You will develop tools and work with your staff to examine aspects of play ranging from game mechanics to external attacks.   Working in harmony with other fraud teams who cover financial transactions, you will lead operations in conjunction with management instruction, rules and terms of service to minimize losses.   Responsibilities   Lead investigations into suspected fraudulent activities, collaborating with external and internal parties as required. Evaluation of risks to the business.  Develop and seek approval for business wide policies and procedures where appropriate. Maintain and improve alerting systems that will warn of key criteria that may indicate impactful incidents in real time or in advance. Oversee collaborative efforts with all brands and product teams. Analysis of promotional mechanisms. Delivery of up-to-date fraud detection tools and other technological. Ownership of relevant backend systems and IT delivery roadmap. Reporting on caseload, mitigation and risk trends to Directors and Executive.   Qualifications   At least 3 years in a fraud and risk or related position. Proficiency in data analysis, risk modeling and fraud detection techniques. Awareness and insight of modern technologies and their use and application by problematic clientele. Degree in a related field preferred. A collaborative mindset to be willing to work alongside customer support and other fraud teams as many cases will involve significant overlap.     This is a fantastic opportunity to join a growing team.   The company offers life & health insurance coverage, additional annual time off, and training sponsorship program. If this sounds like the ideal position for you then apply today with an English version of CV!  

  • Product Risk and Fraud Analyst
    • San José
    • Permanent

    Product Risk and Fraud Analyst   San Jose (Hybrid 3 days a week in office)   The Product Risk and Fraud Analyst is tasked with finding causes of risk, detecting and stopping fraud within product operations.   Working in harmony with other fraud teams who cover financial transactions, you will perform operations in conjunction with management instruction,  rules and terms of service.   Responsibilities   Investigate suspected fraudulent activities, collaborating with external and internal parties as required. Maintain and improve alerting systems that will warn of key criteria that may indicate impactful incidents in real time or in advance. Oversee collaborative efforts with all brands and product teams. Analysis of promotional mechanisms. Run and monitor all frequency-based reporting mechanisms, or tool alerts/reports as required to assist with real-time monitoring.   Qualifications   At least 1 year in a fraud and risk or related position. Proficiency in data analysis, risk modeling and fraud detection techniques. Degree in a related field preferred. A collaborative mindset to be willing to work alongside customer support and other fraud teams as many cases will involve significant overlap.     This is a fantastic opportunity to join a growing team.   The company offers life & health insurance coverage, additional annual time off, and training sponsorship program. If this sounds like the ideal position for you then apply today with an English version of your CV!          

  • BI Analyst
    • Remote
    • Permanent

    Remote Contract Position   The Background We are partnered with an innovative B2B provider who provide sports betting content and management. From events and player analytics to odds compiling and game modelling, They offer a diverse array of services. Their technology experts support clients'​ success by providing technical analysis, tailored strategies and solutions, as well as providing exciting customer-facing user experiences. The BI Analyst plays a key role in the Product BI team, the team will be the go-to resource for complex data analysis and insight. You will be responsible for leading projects and conducting in-depth analysis to identify trends and insights to drive business decisions. You will develop best practices for data analysis ensure that all analysis is actionable. You will work closely with the Product teams to grow their business by answering pressing business questions, optimising content and adjusting strategy. You… In order to be a successful BI Analyst you will have… Experience in analytics / Data Science / Business Analysis experience. Previous in the online Gaming Industry Systems experience would include SQL and Tableau. Skills in analyzing and interpreting numerical data, and in reasoning and problem solving through mathematical processes. Strong critical thinking skills and attention to detail. Be proficient in the use of spreadsheets, databases, and other applications of technology   Responsibilities Utilize data to make actionable recommendations at all levels. Help identify the business data needed to produce the most useful insights and future analytics. Communicate insights and recommendations effectively to the broader team. Prepare analytical reports regarding the operations on a weekly/monthly basis and as requested Determines measures, baselines, tolerances, and normal variability for KPIs. Able to articulate these concepts and parameters for data presented. Recommend and design local testing efforts within the business focused on improving KPI performance, ensuring that the relevant framework is in place for effective analysis of the test data. Support the KPI target-setting process to ensure they are effectively aligned with achieving the businesses’ overall objectives. Provides consultative support and training on interpreting data and using reporting tools. Recommend and participate in process improvement initiatives. Process ad-hoc requests for data that is not readily available in existing reports. Contribute to data dictionary, standards, training, and ongoing updates If you are interested to find out more please apply for the role with an up to date copy of your CV. If you have any questions that you would like to discuss first, please call Mo on 07450706731

  • Web Developer
    • Manchester
    • Permanent

    Web Developer (Back End) Manchester / Hybrid working (3 days a week in office) The Web Developer would be joining a digital, creative and marketing agency who specialise in creating outstanding ecommerce solutions for a range of international brands and clients. Working across a mixture of clients and projects, the agency are looking for an experienced Web Developer with strong background with PHP and Laravel.  Working closely with the Front End Development and Creative / Design teams, the Web Developer would need to be well versed in picking up projects connecting the front end to the back end and manage that process to completion.  From websites, through to apps, this small but collaborative and highly efficient team covers it all on a range of notable and enviable brands.  Requirements:  - Solid understanding and experience in PHP - Fluent with Laravel  - Knowledge of WordPress or React is a bonus - Able to run projects from start to finish - Adaptable to methodologies depending on what the clients requirements are Package: - Flexible working, 3 days a week onsite - Range of international, enviable clients and brands If this sounds like an ideal role the apply with an up to date CV and ideally links to projects / examples of projects worked on within PHP and Laravel. 

  • Senior Systems Administrator, Call Center Operations
    • San José
    • Permanent

    Senior Systems Administrator, Call Center Operations   San Jose (Hybrid 3 days a week in office)   We have partnered with a company that provides consulting services specializing in statistical analysis and risk management who are looking for a Senior Systems Administrator, Call Center Operations to join their growing global team.     The Senior Systems Administrator, Call Center Operations will be responsible for the support and maintenance of contact center related applications, in addition to the implementation of new solutions.     Responsibilities   Provide tier 3 support for supported applications and platforms and when required in collaboration with experts in other tier 3 teams or vendors Administer / Support / Maintain / Troubleshoot solutions Be a subject matter expert on server products or platforms Understand and clarify business or technical problems raised by stakeholders Work with internal and external providers, consultants, and vendors to determine the most cost-effective solutions satisfying the requirements and the constraints Participate in identification, design, evaluation, and estimation of solutions Deploy new and retire legacy solutions Create standard operating procedures and implement best practices improvements Document for various audiences, at the multiple levels of the processes, to support availability and suitability Participate in an on-call support rotation to provide technical support and work outside normal business hours as required Transfer of knowledge to junior and intermediate team members     Qualifications   4+ years of experience as a system administrator managing either a Contact Center, ACD call center, Voice platforms, Chat solutions, CRM, ERP or similar platform with 100+ concurrent users 4+ years of experience as Windows/Linux or Network administrator with 100+ concurrent users Experience supporting high volume, public facing web applications with an emphasis on high availability, redundancy, and security Experience administering multiuser, mission critical and high availability servers that operate 24x7 Experience with contact center or customer service solutions Experience with products from Alvaria, Aspect, Noble Systems such as Unified IP, CXP, Prophecy, WFM , etc would be an asset Experience managing or supporting chatbots, NLU, NLP or AI would be an asset Understanding of networking/interconnectivity concepts, protocols, devices and related toolsets e.g. VLANs, ACLs, TCP/IP, IPSEC, Proxies, Reverse Proxies, (S)RTP, SIP, IAX, AJP, HTTP(S), SOAP, REST API, SMTP, SDN, nmap, tcpdump, wireshark, curl, telnet Understanding of common enterprise application stack components, how they interact, how to navigate in the layers and the related toolsets e.g. Hardware, Virtualization, OSes, Application Servers, Applications, Dependencies, Databases, Storage, Monitoring, Automation Understanding of identity management, authentication and authorization e.g. LDAP(S), AD, Kerberos, ADFS, SAML, oAuth, ADAM Understanding of scripting or code would be an asset e.g. Powershell, Bash, Python, Javascript, Java, C#, PHP, SQL Needs to be proactive, responsive, and accountable. Excellent written and verbal communication in English Able to multi-task and deal with high pressure and fast changing environments This is a fantastic opportunity to join a growing team. The company offers life & health insurance coverage, additional time off, and a training sponsorship program.  If this sounds like the ideal position for you then apply today with an English version of your CV.     Kellie #LI-KB1

  • Business Analyst
    • San José
    • Permanent

    Business Analyst   San Jose (Hybrid 3 days a week in office)   We are partnered with a company that provides consulting services specializing in statistical analysis and risk management who are looking for a Business Analyst to join their growing team.     The Business Analyst supports the organization through the delivery of insightful analytics that facilitates improved KPI performance and more effective decision-making. They assess a company’s complex information with the goal of reaching simpler, smarter conclusions, and use their technical expertise to stress test the data for quality and accuracy.   Responsibilities   Utilize data to make actionable recommendations at all levels. Help identify the business data needed to produce the most useful insights and future analytics. Communicate insights and recommendations effectively to the broader team. Prepare analytical reports regarding the operations on a weekly/monthly basis and as requested. Track, report and analyze customer sentiment from all relevant sources and partner with teams cross-functionally to support improvements in the areas identified as most impacting the customer experience. Determines measures, baselines, tolerances, and normal variability for KPIs.  Able to articulate these concepts and parameters for data presented. Recommend and design local testing efforts within the business focused on improving KPI performance, ensuring that the relevant framework is in place for effective analysis of the test data. Support the KPI target-setting process to ensure they are effectively aligned with achieving the businesses’ overall objectives. Provides consultative support and training on interpreting data and using reporting tools. Recommend and participate in process improvement initiatives. Process ad-hoc requests for data that is not readily available in existing reports. Contribute to data dictionary, standards, training, and ongoing updates.   Qualifications   Bachelor's degree in Mathematics, Computer Science, or Business-related field with a concentration in statistics Skills in analyzing and interpreting numerical data, and in reasoning and problem solving through mathematical processes. Minimum 1 year of experience working with SQL alongside data visualization tools like Tableau. Strong critical thinking skills and attention to detail. Be proficient in the use of spreadsheets, databases, and other applications of technology. Experience in coding is desired. Adept communicator with strong service orientation skills and a genuine commitment to excellence. Business and tech-savvy with the ability to see both the “big picture” and the minute details. Has an enthusiasm for translating data into actionable insight relevant to the company’s objectives. Keen attention to detail and time management to deliver high-quality work for multiple projects across several client engagements while meeting deadlines.     This is a fantastic opportunity to join a growing team.   The company offers life & health insurance coverage, additional annual time off, and training sponsorship program.   If this sounds like the ideal position for you apply today with an English version of your CV!   Kellie #LI-KB1      

  • Junior Designer
    • Manchester
    • 29000
    • Permanent

    Junior Designer Manchester / Trafford Park £25k - £29k 23 days holiday plus birthday off / Discretionary annual bonus / Free onsite parking / Fully stocked office / Company events The Junior Designer will be joining a Global, market leading company with multiple brands under its care. With a small, in-house creative team the Junior Designer will be responsible for working across a range of design and artworking projects, from poster designs and marketing material through to email and social media campaigns.  You will be responsible for upholding the brand guidelines for each project, sometimes working to them strictly and sometimes adding your own creativity into the projects.  Based onsite in the HQ office in Trafford park 5 days a week, they offer a range of benefits such as onsite free parking, annual bonuses (discretionary) and company events.  The Junior Designer will: Interpret design briefs, determine requirements and beautifully execute artwork within the wider design team Create artworks for packaging, print & technical data documents Conceptualise ideas and visuals based on requirements and deliverables Provide creative input and contribute in strategy meetings Prepare and present drafts and ideas from inception through to delivery Work within brand guidelines, maintaining and upholding the companies corporate image Creating, updating, and managing artwork libraries and archives, providing access to digital assets as required, and editing visuals as needed for future projects This is a duel role across design (conceptual) and Artworking, so a good understanding of setting up documents ready fro print is essential. You'll also have the opportunity to work on wider creative work. If this sounds like an ideal role for you, then apply with an up to date CV and portfolio asap.  Dave #LI-DO1

  • Digital Designer
    • Manchester
    • 45000
    • Permanent

    Digital Designer (UX / UI) Manchester / Hybrid £45,000 Design Agency / Multiple Clients / Remote working opportunities / National campaigns / Responsive web design / Career Progression / 31 Days Holiday (inc bank holidays) / Big, international clients & brands The Digital Designer will be joining a highly creative design and marketing agency who boast an impressive array of international and house hold brands. Working across a range of creative and digital campaigns, the Digital Designer will be responsible for creating digital solutions for these brands across a range of requirements, with a good lean towards the UX and UI of the project, having the end user journey in mind through out the process.  Creating digital solutions from email campaigns to full web designs and apps, this is a chance to work on some really notable brands. Whilst there's not a direct requirement for development knowledge, if you've got an understanding of HTML and CSS, that would be beneficial, there are development teams in place to take on the build of the digital assets though and you'd work closely with this team. Rather than simply telling their designers how to work, they allow the creativity to come to light itself and utilise each person unique skills, so if you have other abilities such as motion design or animation, these are skills they're open to utilising.  Requirements for the Digital Designer: - Design a range of digital solutions across web, apps and platforms - Work in collaboration with the client services team to produce high level work inline with the brands brief - Keep user journeys in mind when creating digital solutions, utilising knowledge of UX and UI - Working on wireframes, user mapping and user journeys to final User interfaces - Work as part of a creative, digital team to uphold the agencies reputation for high quality work - Act as a brand ambassador for clients and brands the agency partners with This is a great opportunity to work with one of Manchester best and progressive agencies. If it sounds ideal for you and you have agency level experience working with multiple brands and a portfolio of digital design solutions for a range of platforms, then apply asap. Dave #LI-DO1

  • Account Manager
    • Manchester
    • 40000
    • Permanent

    Account Manager Digital Creative & Marketing Agency Manchester / Hybrid working £40,000   Design Agency / Multiple Clients / Remote working opportunities / National campaigns / Responsive web design / Career Progression / 31 Days Holiday (inc bank holidays) / Big Brands   The Account Manager will be joining a small but highly collaborative creative, marketing agency working across a range of big, international clients. Working alongside the creative team, the Account Manager will be responsible for the agencies client relationships and will be part of a client service offering and team, building upon existing relationships as well as developing new ones.  The agency prides itself on its relationships with its clients, the work it creates and ultimately the team culture its been able to build. With a broad range of skill sets internally from creative, design, digital and UX, no two days are the same at this agency. Based in Manchester's creative hub, the Sharp Project, they offer a mixture of onsite office work and remote days each week, which can flex either way project dependant.  Responsibilities of the Account Manager include:  - Building, developing and fostering relations with the agencies existing and new clients - Working alongside other team such as Creative to ensure timely responses to briefs - Being the go between for creative and the client - Understanding what the client is trying to achieve and if needed, educating on better ways of achieving goals - Involvement in planning and strategy - Confident with pitching / ideation stages and driving new business with prospective clients This is a great opportunity to join an agency that is in a growth faze, a chance to work on some highly reputable client sand brands with big impact. If you feel you have what's required and relish a challenge, then apply with an up to date CV asap. Dave #LI-DO1

  • Social Media and Events Co-ordinator
    • Wigan
    • 30000
    • Permanent

    Social Media and Events Co-ordinator 28-30k + bonus Wigan WN5 0LP Hybrid role, two annual bonuses (Christmas and year end), amazing pension (up to 150% employer copntribution), focus on personal development, free parking. Social Media and Events Co-ordinator role with a focus on B2C & B2B social campaigns across a range of social media platforms, and responsibility for organising tradeshows and product launches. Market leading home and building improvements product company, operating UK and US. Very high retention rates due to brilliant company culture. Working closely with the Marketing Manager and Marketing Exec, the Social Media Exec will be involved in: Effectively deliver the social media marketing plan for all company brands using social media platforms (Instagram, Facebook, Twitter, TikTok). Creating digital marketing content for use across social media platforms for the range of company brands, with the intention of growing followers and engagement Help organise and deliver exciting and innovative marketing activities, events and exhibitions. Experience using social media management platforms to post and schedule content to a range of social media channels. Support the Sales Team with planning and promotion when attending branch trade days. Attend off-site events and exhibitions to capture marketing content for social media channels. Work with the marketing team to create a digital marketing plan for social media. Knowledge of marketing trends and best practices. Support the development of sales and marketing materials e.g. case studies presentations, profiles. Provide assistance on a range of marketing duties as required. Filming and editing mini-series for Instagram Reels and TikTok. Ensuring social media posts interactions are replied to. Taking and editing product and completed project images. Contribute ideas to marketing campaigns and marketing planning. Any other duties that may be asked of you to enable a smooth running of the business. The Social Media Exec may currently be in a similar role but looking for more autonomy / responsibility, a better working culture, and / or more opportunity to develop; the ideal candidates would come with the following: - A Marketing or Social media qualification - 2 or more years experience in a Social Media or Marketing focussed role (B2B or B2C) - Experience working across a range of social platforms - Confident communicator, comfortable interacting with team mates, stakeholders, and end users - The ability to absorb information and turn it in to engaging content appropriate for the platform - Well organised, and excellelent written and verbal communication skills - Experience with Creative appliations such as Adobe Creative Cloud, video editing platforms and MS Office highly desireable - Driving license The Social Media and Events Co-ordinator will be joining a large, industry leading, building improvement product manufacturer, that was established over 30 years ago, and that boasts impressively high staff retention rates. Excellent people focussed employer. This is a great place to work and to build your skill set. This role will see you out on the road quite frequently, mainly local, sourcing content from projects and customers, so a driving license is essential. Free parking on-site. Amazing pension, and work from home 1 day per week. This role is live and of high priority, please apply with your CV asap.   Andy #LI-AC1  

  • Graphic Designer
    • Lytham St Annes
    • 26000
    • Permanent

    Graphic Designer £24-26K Lytham, St Annes - 5 days onsite  The Graphic Designer will integrate into an experienced in-house team within a company specialising in designing, crafting, and generating assets for a wide variety of products, spanning from packaging to point-of-sale materials, brochures, and posters. Situated full-time at the Lytham St Annes site, this compact yet collaborative team is committed to creating products distributed globally. Under the guidance of the Head of Design, you will collaborate with key personnel to: -Develop traditional offline design materials for all brands, encompassing marketing literature, campaign support materials (such as brochures, presentations, exhibition graphics, and advertisements). -Ensure adherence to the correct process for artwork requests, ensuring thoroughness for every request of marketing literature or label artwork. -Maintain a consistently high standard of work, meeting deadlines, aligning with brand guidelines, and gaining approval from the Head of Design. -Edit or create print-ready artwork using predominantly Adobe software on an Apple Mac platform, ensuring accuracy and adherence to brand guidelines. -Support online activities as necessary. -Maintain accurate and up-to-date copies and electronic records. -Coordinate with external agencies and suppliers to effectively implement new marketing initiatives. The ideal candidate will possess: -Minimum of 3 years' experience in a similar role. -Proficiency in industry-standard design software such as InDesign, Photoshop, and Illustrator, with excellent familiarity with Microsoft PowerPoint.  -Experience in digital and 3D applications is advantageous but not mandatory. -Exceptional attention to detail. -Strong interpersonal and communication skills. -Excellent organisational abilities. -Confidence in presenting and explaining ideas to stakeholders. -Ability to thrive in a fast-paced, dynamic, and creative environment. -Practicality and a proactive approach to work. Benefits: -Flexi hours -Private Healthcare -Profit share bonus  -Free Parking -Subsidised Canteen -Free Gym  -Retail Discounts -30 days holidays (inc bank hols) This exciting opportunity awaits a Graphic Designer ready to advance their career. You'll have the opportunity to engage in diverse design projects and product developments. The client is offering a salary of up to £26k, if you believe this opportunity matches your aspirations, please apply with your updated CV and portfolio. #LI-GH1

  • Head of Vertical (Media)
    • Salford
    • 90000
    • Permanent

    Head of Vertical (Media / Publishing) £80-90k Manchester(Hybrid) M50 2ST Hybrid working, 25 days holiday with purchase options & carry over, Private Medical, Health cash plan, Rewards & Discount portal, EAP, Income protection, Life Assurance, Enhanced Maternity and Paternity, excellent track record of personal development. Opportunity to join a lon established global network; exciting sector; Head of Vertical for a Media / Publishing business, strategic level role. The Head of Vertical will play a pivotal role in growing one of an exciting line up of lifestyle and entertainment publishing brands. The audience doesn’t just want to consume passive content, but expects personalised, real-time information that they can interact with and influence - with education and entertainment being key drivers. As Head of Vertical, you will be responsible for the vision and positioning of the offering, and product ownership. This is a growth focused role, where you will be able to leverage your subject matter expertise and commercial mindset to build a recognised and trusted leader in media across your vertical. RESPONSIBILITIES The Head of Vertical will be responsible for the following: - Strategic Vision and Leadership: Demonstrated ability to lead and influence teams to capitalise on emerging trends in your vertical. You will develop and execute strategic plans to drive business growth and market penetration. - Revenue Strategy and Demand Generation: Develop and execute revenue strategies to maximise profitability and sustain business growth. Partner with marketing to generate demand and deliver subscribers with high retention, through strong value exchanges. You will have P&L responsibility for the vertical. - Product development: lead the development of innovative products and own the product and content roadmap. This includes utilising market insights and consumer feedback to drive product ideation, development, and launch strategies, resulting in increased market share and revenue growth. - Market Analysis and Forecasting: Proficient in conducting comprehensive market analysis and forecasting to identify opportunities and risks in landscape. Partner with Marketing Operations and BI to utilise data-driven insights and make informed decisions to guide business strategies. KNOWLDEGE, SKILLS AND EXPERIENCE The Head of Vertical role is looking for someone in a similar position, potentially titled Head of Brand, Brand Director or similar particularly with experience in the [online] Publishing / Media sector  - Minimum university educated (to Degree level) in marketing, business management or similar - Experience: 8+ years experience in a commercial, marketing or business development role - Proven track record developing brands and/or products - Budget management experience with strong analytical skills and P&L responsibility - Leadership experience (managing a team and multiple stakeholders) - Entrepreneurial and able to multi-task and prioritise - Able to work autonomously & provide independent opinions THE COMPANY As part of a large global Marketing network, the Head of Vertical will be joining a high growth Publishing business, delivering engaging Lifestyle and Entertainment content in clear verticals to consumers around the world. Focussed on growth, and with a track record of recruiting, developing, and retaining world class talent, the business upholds a culture of humility, ownership, ambition and collaboration. The role will see you playing a key role at a strategic level, focussed on commercial goals. Based out of the Manchester office, working 2 days in the office and 3 from home per week, you will enjoy a significant list of excellent benefits. The company is looking to move quickly, please apply with your CV asap.  

  • Freelance Creative Producer (Activation and Events)
    • 250
    • Temporary

    Freelance Creative Producer Manchester  Hybrid  Are you a skilled freelance producer with a flair for creating immersive experiences and activating brands in innovative ways? My client is looking for a producer to take charge of exciting projects that push the boundaries of event production. Key Responsibilities: -Conceptualise, plan, and execute experiential activations and events that captivate audiences and elevate brand presence. -Collaborate with clients, vendors, and internal teams to ensure seamless execution of projects from conception to completion. -Manage budgets, timelines, and logistics with precision to deliver exceptional results on time and within scope. Requirements: -Proven experience as a freelance producer specialising in events, experiential marketing, and brand activations. -Strong creative vision and the ability to translate concepts into actionable plans. -Excellent communication, organisation, and problem-solving skills. -Flexibility to adapt to fast-paced environments and tight deadlines. -Passion for innovation and a keen eye for emerging trends in the experiential marketing landscape. -If you have had experience in retail activations, you will also be considered. You will also be required to go onsite for this role and is looking to start Monday 11th March. Apply now with your CV and portfolio showcasing your expertise in event, experiential, and activation production.

  • Project Director / Client Service Director (Mat Cover)
    • Manchester
    • 60000
    • Permanent

    Projects Director / Client Services - Maternity cover 55-60k Manchester  M4   Maternity cover role / Flexible working; options for how this could work, fixed term contract, freelance, part time /  Creative offices in Ancoats; Creative / Branding Agency Working closely with the agencies partners, the Projects Director will be responsible for: - Handling day-to-day client liaison across all creative projects and develop client relationships to increase existing business – you’ll command the respect of a senior client and be able to put an arm around a nervous junior. - Managing projects and workflow through the business, including: scheduling work with the creative team, booking freelancers and managing external suppliers. Experience of managing projects involving production in a wide range of mediums is important eg film, print, digital. - Quoting, budget management and forecasting across all clients and projects. - Building a traffic and account management team to deal with additional workload as the business grows. - Getting involved in aspects of the agency's business development activity and pitching, working alongside the partners. Experience in tendering would also be advantageous. - Developing the agencies service offer in an entrepreneurial and innovative way. - Working with the two partners on the overall direction and management of the business.   The Projects Director will typically come from an accounts / client services background, perhaps as Senior Account Director with experience of full project management life cycle. The ideal candidate would come with the most if not all of the following: - Organised with great attention to detail, capable of instilling processes in the business. - Personable and fun to work with – both for clients and our people. - Able to motivate the team around you. - Capable of juggling multiple projects and remaining calm under pressure. - A doer. They're a small business where everyone has to muck in. They are looking for someone who can operate at a senior level but who is also willing to get their hands dirty and support others within the business as required. - Experienced – you’ll be someone who can come in and make an immediate impact in the business. - Passionate about upholding the agencies high standards of strategy and creativity. - Entrepreneurial – you’ll spot opportunities for the agency and their clients, then make them happen. - Likely to have worked within a top brand, design, advertising or innovation agency. The Projects Director will be joining a growing agency who are looking for someone to play a key role in the development of the business. They're building a company that partners with leaders to build brands that take powerful positions in the world. You’ll work closely alongside the two Partners as they develop positions strategically and creatively, but the crux of your role will be to lead and manage the explosion of the agencies client’s brands across branding, culture, customer experience and marketing communications. You’ll be comfortable with leading projects spanning a range of creative disciplines, with the capability to put together and manage teams to deliver them. - Flexible working - Creative offices based in Ancoats - Profit sharing and equity options (to be discussed) - Other benefits can be discussed / negotiated for the individual, flexible with package   This is a Maternity cover role, between 9 and 12 months, but the agency are open to discussing how best to work this. If a part time situation works better for you or perhaps freelance, likewise a fixed terms full time contract. The right person is more important to them then how the process works.  If this sounds like it could be of interest then apply with an up to date CV.

  • Creative Copywriter
    • 30000
    • Permanent

    Creative Copywriter Cheadle, Manchester  £30k The Creative Copywriter will be joining a well established non-profit charity that are driven to help with global issues such as poverty, social injustice and natural disasters. Working within the Design and Creative team, the Creative Copywriter will be responsible for creating engaging copy across a variety of mediums and channels from social media campaigns, to fundraising events and report writing.  The Creative Copywriters would need to understand tone of voice and reference to the subject matter, whether that be cultural references or audience engagement to produce thought provoking and enticing copy across online and offline content.  Working closely with the Designer Designer, the Creative Copywriter will:  - Produce copy and content across a range of platforms and mediums  - Work within the charity's brand guidelines to ensure continuity  - Take stakeholder feedback and amend accordingly if appropriate  - Translate stakeholder briefs into creatively written solutions  - Work with the creative team to help deliver projects on time and on brand  - Have the ability to manage own projects and workflows  - Pitch ideas to the team and stakeholders  - Write across both long form and short form copy, brief dependant   Desirable skills:  - Degree in writing, English or Journalism   - Perfect written and spoken English, Additional languages such as Arabic or Urdu would be beneficial  - 3+ years in similar role  - Mastery of MS Office Suite If this sounds like and ideal role then don't hesitate to apply. The role will be based in the Charity's office in Cheadle for 5 days a week, Monday - Friday 9am - 5pm.

  • Surface Pattern Designer
    • 37000
    • Permanent

    Surface Pattern Designer Speke / Liverpool Up to £37k   The Surface Pattern Designer will be joining an established and creative brand who’ve revolutionised their products and market over the past couple of years. Based in their creative offices in Speke, South Liverpool 5 days a week, the Surface Pattern Designer will have the chance to work across an incredibly diverse spectrum of products, from textiles to hard decorative products, gifting , paper and garden. This role would suit a creative designer overflowing with ideas and keen to work in a fast paced department, a quick turnaround is key but it’s a collaborative and highly creative team. The Surface Pattern Designer will have a strong commercial eye and natural flair for colour. It is essential that they demonstrate strong illustrating skills and that they are a skilled pattern designer. Understand Homeware trends, Can work at pace, works well in a team environment and are able to confidently communicate & share ideas.   Skills and Experience required: - Excellent working knowledge of Adobe illustrator & Photoshop are essential - Have a highly diverse & creative portfolio showcasing multiple styles - Confidence in communicating your ideas - 4 + years experience working as a designer within similar sector - Passionate about creative and design   If this sounds like an ideal role for you then don’t hesitate to apply with an up to date CV and portfolio of work.      

  • Digital Product Owner
    • Manchester
    • 60000
    • Permanent

    Digital Product Owner £50k - £60k Fully Remote (UK - Northwest Based)   Established Digital Agency / Fully Remote /  national clients / supportive culture / UX & UI focussed / omni-channel web / Team socials and regular meet ups   The Digital Product Owner will be part of an established team who build innovative websites, digital products and applications for enterprise clients, creative customer-centric online experiences.  The projects range from the development of best-in-class websites, to the development of bespoke inventory management systems and customer portals. Working across UX and Design through to strategy, development, engineering and CRO.    The Digital Product Owner will: - Take responsibility for ideation, strategy and success of client products and able to imagine what "best in class" would look like - Be in the vital role of advising and interfacing with clients to understand their objectives and work with them to deliver a project that meets their needs. - Be involved from the earliest engagements, you will assist with scoping and planning to agree features and UI that will ensure a delightful user experience, culminating in a scope of work with detailed cost and time estimates. - You will continue to be involved in liaising with the client to ensure smooth delivery, manage changes in requirements and plan future road maps.   You will need to have: - An understanding of the commercial objectives of digital projects. - The ability to facilitate conversations to enhance products and finding solutions that both optimise user experience and organisational ROI. - Ability to estimate the cost of digital project, including design, development, devops and maintenance. - Strong communication skills, including the ability to clearly articulate the commercial and delivery timescale implications of design choices. - An understanding of modern software development standards, methodologies and best practices, including CI/CD, micro services, automated testing, W3C and PageSpeed. - Experience in delivery of both Agile and fixed cost projects - Ability to facilitate User Research.   This is a fantastic opportunity to join an innovative and thought provoking digital agency at the forefront of digital solutions for enterprise businesses. They are fully remote, with staff members spread across the UK, giving you the choice of working from where ever makes you happiest! They do engage regularly in person with meeting spaces allowing for face to face interactivity as a team as well as big team socials a couple of times a year.    With a salary of up to £60k for the right person, this is a unique and no doubt popular opportunity, so don’t hesitate to apply with an up to date CV if you feel it could be the right position for you.  

  • Affiliate Operations Senior Manager
    • Salford
    • 80000
    • Permanent

    Affiliate Operations Senior Manager £70-80k Manchester(Hybrid) M50 2ST Hybrid working, 25 days holiday with purchase options & carry over, Private Medical, Health cash plan, Rewards & Discount portal, EAP, Income protection, Life Assurance, Enhanced Maternity and Paternity, excellent track record of personal development. Opportunity to join a large and growing, progressive, global Digital Marketing agency, exciting sector with global clients; Affiliate Operations Senior Manager, strategic level role. The Affiliate Operations Senior Manager is responsible for the successful operational management of an established affiliate program, in line with its clients’ service level requirements, as well as its acquisition and commercial priorities and targets. Reporting directly to the Director of Affiliate & Partnership Marketing, they will need to ensure that the affiliate management team is able to fulfil its functions through an affiliate platform that supports accuracy, reliability and alignment with the overarching business and marketing strategies. This will be done through a combination of effective planning, communication, reporting and operational management.  RESPONSIBILITIES - Ensure the integrity of the affiliate program at all times, including the accuracy of data, financial commitments to affiliate partners, and reputation management of clients - Formulate key operations strategies for the affiliate program based on market understanding, business needs and competitor learnings - Ensure affiliate payments processes, and related reporting requirements, are executed accurately and on time - Ensure affiliate deals and campaigns are accurately configured for tracking and financial accuracy - Manage all bulk affiliate communications (e.g. newsletters), as well as associated calendars for said communications - Manage relationships with key technical partners, ensuring optimal operating efficiency and efficacy at all times - Work with cross-functional teams (e.g. Business Intelligence) to ensure that the team’s reporting requirements are met - Take ownership of planned affiliate program migration/unification projects - Manage the portfolio of user-facing affiliate program websites and microsites, ensuring accessibility and functionality is optimal - Collaborate with the affiliate management, media, brand marketing and research teams to identify problems and opportunities, using these insights to shape the overall strategy and direction - Construct and/or collate executive-level reports and presentations that communicate overall results and convey actionable, analytical findings and insights - Represent the affiliate program in senior management meetings  - Encourage team members’ professional development - Conduct employee performance reviews and manage team calendar KNOWLEDGE, SKILLS & EXPERIENCE This role requires a high level of experience in affiliate and/or performance marketing, as well as tangible project management ability.  The successful applicant will ideally have the following: - experience in operational management of marketing/tracking platforms - Project management experience would be considered extremely beneficial - Self-sufficient approach to working – guidance and management will be provided, but autonomy and decisiveness is expected - In-depth knowledge and understanding of affiliate and/or performance marketing business metrics and KPIs - Outstanding communication, leadership and analytical skills - Strong business development, presentation and negotiation skills - Practical experience leading a team of multiple staff members (mix of office-based and remote) - Ability to organise, track and prioritise multiple projects  - Ability to analyse, interpret and present data and results in engaging, meaningful and productive ways - Ability to organise, prioritise and manage multiple projects simultaneously - Solid experience and knowledge of affiliate/online tracking (cookies, HTML tags, postbacks, dynamic parameters, etc.) is essential - Strong working knowledge of the MS Office suite of applications is essential - Travel may be required to attend conferences or meetings approximately 2-3 weeks per year THE COMPANY With over 170 employees across multiple countries, the Affiliate Manager will be joining a dynamic and steadily growing Digital Marketing Agency. Focussed on growth, and with a track record of recruiting, developing, and retaining world class talent, the agency upholds a culture of humility, ownership, ambition and collaboration. The role will see you playing a key role at a strategy level, as part of a team of affiliate specialists, supported by the wider group's resource and external support. Based out of the Manchester hub, working 2 days in the office and 3 from home per week, you will enjoy a significant list of excellent benefits. The company is looking to move quickly, please apply with your CV asap.

  • Freelance Content Editor
    • Manchester
    • 170
    • Temporary

    Freelance Content Editor Manchester Hybrid I am seeking a Content Editor to assist a clients Content Team in the creation and dissemination of digital marketing and communication materials. The goal is to elevate the international standing of a prestigious university and draw students from around the world to become part of our academic community. Your role will be pivotal in conveying the breadth, influence, and uniqueness of the clients endeavours spanning research, education, and social responsibility. Primary Roles, Responsibilities, and Tasks: - Offering support for website content editing using the T4 CMS platform. -Construct, populate, and implement updates to web pages, ensuring their relevance and accuracy. -Craft captivating and imaginative editorial content for various media, both online and offline, encompassing webpages, case studies, posters, and more. -Provide support for the creation of materials, including webpages, publications, and presentations. This entails gathering content, editing, proofreading, and collaborating with content contributors and designers. -Guarantee that all written content aligns with the university's established style and tone of voice guidelines. -Assist with the day-to-day operational administration, encompassing the coordination of meetings, the recording of minutes, and the efficient handling of a diverse array of inquiries and requests, through in-person interaction, phone, Zoom, Teams, or email correspondence. -Maintain a comprehensive view of project progress, meticulously recording pending tasks, and diligently following up to ensure their completion. -Consistently adhere to the university's policies and procedures, particularly those related to equal opportunities, health and safety, and other relevant guidelines pertinent to the role. Required Qualifications and Skills: -Competent IT skills, particularly in web content management systems, preferably T4. - Proven experience in writing and editing marketing materials, both in print and online, with exceptional copywriting and proofreading abilities. -Proficiency in managing content on complex websites, including knowledge of information architecture and user experience. -A demonstrated track record in editorial work and and adherence tone of voice guidelines. This position is looking to start 5th February for a month. If you are interested and available, please apply with an up to date CV & relevant examples.

  • Business Development / Account Manager
    • West Yorkshire
    • 50000
    • Permanent

    Business Development / Account Manager £45k - £50k base with 5% commission on new business brought in Pudsey / 5 days in the office   The Business Development / Account Manager will be joining a small but successful and highly collaborative Brand Development and Packaging Design Agency based in Pudsey.  Working across a range of FMCG brands including some international clients, the Business Development / Account Manager will be responsible for not only the development of current and existing clients but helping to attract new business to the agency, driving their offering and forging lasting relationships that can help the agency continue to grow. The Business Development / Account Manager will: Develop and implement effective business development strategies to attract new clients to the agency in line with the business goals Identify and pursue new business opportunities and revenue streams Build and maintain strong relationships with key stakeholders within existing clients as well as developing new ones Be proactive in new business development  Be highly personable with an ability to develop key relationships that foster long lasting business partnerships Have the ability to help interpret a clients needs and offer suggestions of how to better achieve a solution Up sell the agencies offerings and have a thorough understanding of the abilities, skill sets and capabilities of the internal team   This role will be based on site in the office 5 days a week, this allows the collaborative efforts of the team to really shine through and helps to foster the culture the agency has worked hard to build over the years. This role could also suit someone looking to go part time, a few days a week for a pro rata'd salay. If you feel this sounds like an ideal role for you then apply with an up to date and relevant CV.   

  • Freelance Artworker
    • Hybrid / Remote
    • Temporary

    We are looking for mid-weight and senior freelancer Artworkers in and around Manchester to work on upcoming projects.  The roles will vary from working remotely and onsite in the studio. As a freelancer you will have 3+ years commercial experience, be proficient in Adobe Creative Suite and excellent communication skills. We pay our freelancers weekly through their LTD company or through PAYE if a sole trader. Typical Artworker skill sets we look for are:  - Creative Artworkers - Packaging Artworkers - Digital / Print Artworkers We are always happy to have a look at different skill sets that aren't listed above as we get a variety of requirements across the Creative & Marketing industry. If you are a strong creative interested in working with a range of established agencies and companies in the North West, please apply with an up to date CV and portfolio. 

  • Freelance Designer
    • Temporary

    We are looking for mid-weight and senior freelancer designers in and around Manchester to work on upcoming projects.  The roles will vary from working remotely and onsite in the studio. As a freelancer you will have 3+ years commercial experience, be proficient in Adobe Creative Suite and excellent communication skills. We pay freelancers weekly through their LTD company or through PAYE if you are a sole trader. Typical design skill sets we look for are:  - Graphic / Digital Designers - Packaging Designers - Motion Designers - PowerPoint Designers  - 3D Designers  If you are a strong creative interested in working with a range of established agencies and companies in the North West, please apply with an up to date CV and portfolio. 

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  • ​My experience with Kellie Burgess and Humankind was so efficient, the entire process was practically seamless. Kellie’s expertise and guidance helped me secure a full-time, permanent position in a role that aligns with my skillset and offers a healthy work/life balance. Kellie was incredibly clear and as transparent as she possibly could be in her communication, and was also very responsive when I had any questions. Our family is forever grateful for all of Kellie’s efforts. She really puts the ‘human’ and ‘kind’ in Humankind.

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  • ​Working with Humankind was a game-changer for us. Andy understood exactly what we needed in an SEO team member and delivered spot-on candidates in record time. The whole process was seamless, from our initial requirements discussion to constant updates on available candidates. Couldn't have asked for a more organized and effective service. Highly recommended!

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  • ​Having dealt with Humankind on both permanent and freelance roles I have come to know the team well. They are extremely helpful, knowledgable and more than willing to work with you in order to become more appealing for a role. Something which I personally find very helpful.They are always available to contact (something that can be difficult with other recruiters) and I truly believe they have their clients best interest at heart.

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  • ​Looked after very well! Being new to the Freelance setup, Humankind made me feel very relaxed and comfortable with this new approach to earning. They are very patient and informative which was definitely needed during this transitional period. Nothing was ever a problem. I regularly got work and interviews from their proactive and genuine staff. I cannot thank them enough for what they have done for myself and my confidence. Great work and highly recommended.

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  • ​10/10, I have nothing but nice things to say about Humankind! I was originally contacted by a gentleman called Michael who put me forward for a role that was such a great fit for me. He then passed my details onto the director for marketing recruitment, Andy and I dealt with him for the rest of my experience with Humankind. Andy was amazing, attentive, supportive, constantly checking in and got back to me so quickly on the days that he was busy in meetings. I didn't get the first job I was put forward for and at a point where I thought perhaps that might be it, Andy put me forward for another role and was a great comfort to me when I didn't get the first role. Thankfully, with the help and guidance of Andy and his belief that he had put me forward for a role that was great for me, I got the job!Job hunting is as most people know, long, tedious and often very disheartening, especially when you feel you are doing everything right and have the experience to match an equally as enthusiastic personality. Andy helped me overcome those trying times and I really felt like he was the most attentive, funny and optimistic recruiter I have EVER worked with and I have dealt with a lot in Manchester. Anyone who is looking for a role in the North West area I strongly recommend Humankind and really can't praise them enough! Fantastic team and genuinely really lovely people who get the job done!

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  • ​I had the pleasure of commissioning Humankind to place the majority of my external hires for intermediate and senior-level positions on my team this year, and can say without hesitation that they deliver on a different level to other recruitment firms I’ve worked with in the past. They were involved on every level of the assignments and especially took great care in the early “discovery” phase to ensure that they understood on a deep level what we needed before recommending an initial round of candidates. This wasn’t a simple, “read the JD – start scraping LinkedIn” type firm. They had great questions, and it showed in the results as high-qualified and engaged candidates started appearing in my inbox very soon after our initial calls. I still count the team members they helped place amongst our most successful people, and I eagerly go to them first with conversations about new roles.​

    Elliot

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  • ​This team has brought us great candidates for numerous roles over the past 2 years. They are our go-to recruitment experts, we trust them without exception and they reduce the pressure off our hiring managers and HR teams, which we really need. They go above and beyond, to understand our company values, the JDs fine details and finding great matches for us in the market.

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    Head of Conversion

  • I have worked with Chris for the last year to recruit for 3 of my teams. Each time he has been a pleasure to work with, but more importantly, he has found us great candidates. Not only have they had the right skill sets, but they have also been the right cultural fit for our organization. He is extremely responsive and communicates updates without prompting. I would not hesitate to provide Chris with future mandates and have full confidence he can find the people we need.

    Jacqueline

    Director of Marketing Operations

  • I recently secured a new role with help from Andy. Andy was great throughout every stage of the recruitment process, he was always on hand to offer advice and talk things through. This gave me a much smoother and more personal experience than I’ve had with recruiters in the past, so I wouldn’t hesitate to recommend Andy to anyone looking for a new role in the marketing space.​​

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