JOB DESCRIPTION Position Title: SOC Analyst Reports to: SOC Team Lead Location: Global Summary As a SOC Analyst, you'll be a key member of our global security team. You'll be on the front lines of our defensive security operations, helping to identify, respond to, and contain cyber threats. This hands-on role involves monitoring and analyzing security alerts, collaborating with other IT teams, and helping to improve our security posture. You'll need to be quick, detail- oriented, and comfortable working in a fast-paced environment. This position follows a four-on, four-off work schedule, with ten- hour shifts each day. Key Responsibilities Incident Monitoring and Response: Operate and monitor security tools such as SIEM, IDS, and EDR to detect and respond to malicious activity. Threat Analysis: Conduct in-depth analysis of network, application, and system data to identify potential threats and anomalies. Incident Investigation: Perform network and host-based analysis during incident response activities, ensuring threats are quickly contained and remediated. Knowledge Transfer: Help develop junior analysts by providing feedback, training, and guidance. Reporting and Documentation: Create clear reports on security incidents and maintain detailed records of investigations and remediation efforts. Security Posture Improvement: Stay current on emerging threats and vulnerabilities to help improve our detection and response capabilities. What You'll Bring Experience: Relevant security operations experience is essential, preferably in a shift-based setting. A minimum of 2 years in a similar role is a plus. Technical Knowledge: Familiarity with SIEM, EDR/XDR, and other cybersecurity technologies. Understanding of network traffic analysis, TCP/IP, and internet protocols. Knowledge of multiple operating systems and hardening methodologies. Experience with SOAR, Web Application Firewalls, and NDR technologies is a plus. Skills: Strong problem-solving skills and the ability to make sound judgments under pressure. Excellent verbal communication and technical writing skills. High degree of self-motivation and a collaborative mindset. Certifications: Relevant cybersecurity certifications (e.g., Blue Team L1, GCIA) are a plus. Scripting: Programming or scripting skills (e.g., Python, PowerShell) are a plus.

Senior Business Analyst London – Hybrid (2 days a week on site) 6 Month Contract (In Scope IR35) £500 - £600 p/day Our client is a Consultancy that combines global know-how with local insight to help their clients turn business goals into reality, by offering innovation, automation and organisational design. Due to an increased workload they are looking for a Senior Business Analyst to join on an initial 6 month contract to provide strategic business analysis services to clients and other business partners as required. The Senior Business Analyst will lead business analysis activities from end-to-end – addressing operational, financial and technological problems, providing analysis, recommendations and project implementation based on the opportunities identified. As a Senior Business Analyst you will: Lead best practice analysis, design, documentation and initiation of business as usual and project processes and workflows. This includes workshops, facilitating discussions, creating and updating analysis documentation such as problem statements and business cases, providing test cases and facilitation, prioritising tasks to ensure efficient and on-time delivery and managing customer and stakeholder relationships Produce required project analysis documentation including business cases, value/cost benefits, SWOT analysis, GAP analysis, problem statements, training materials, workflow diagrams, user stories, future state proposals, test plans and decks for decision making Support leadership and peers through collaboration with other BA’s such as peer reviews, helping to resolve issues and holding each other accountable for results Attend regular meetings with project teams to review project deliverables and deadlines The Successful Senior Business Analyst will have: Previous experience in a similar Senior Business Analyst role working on a variety of projects Experience working in a consultancy environment and managing relationships and deliverables for external clients Strong analytical and problem-solving skills with extensive experience implementing business analysis frameworks and project delivery methodologies A Business Analysis qualification (BCS, CBAP or equivalent) is preferred but not essential.   If you are interested to find out more please apply for the role with an up to date copy of your CV. If you have any questions that you would like to discuss first, please call Adam on 07425 559 243. Adam #LI-AL1

Business Analysis Manager London – Hybrid (2 days a week on site) Permanent £94,000 - £102,000 p/a Our client is a Consultancy that combines global know-how with local insight to help their clients turn business goals into reality, by offering innovation, automation and organisational design. Reporting into the Head of Business Analysis, the Business Analyst Manager will play a pivotal role in driving strategic business analysis initiatives , lead a small team of Business Analysts and ensure high-quality analytical output from the team As Business Analysis Manager you will: Lead and mentor a team of Senior and Junior Business Analysts, building structured knowledge-sharing so junior talent grows fast under senior guidance Own the team strategy, fdeine best practice, help plan work and ensure quality in every piece of work the team produces. You won’t wait for problems to escalate – you’ll spot blockers and clear them and offer support as a point of escalation Lead best practice analysis to both internal teams and clients including workshops, facilitating discussions and analysis documentation. You’ll mainly oversee the work of the team but will still on occasions roll your sleeves up and lead by example Bridge the gap between the business and technical teams and make sure that the clients problems have been resolved and resolved in the right way Manage competing priorities across the team and ensure that all work is delivered on time and to client expectations The Successful Business Analysis Manager will have: Previous experience in a similar role involving strategic and operational management of a BA function / team and working on a variety of projects Experience working in a consultancy environment and managing relationships and deliverables for external clients Strong analytical and problem-solving skills with extensive experience implementing business analysis frameworks and project delivery methodologies Comfortable working in a fast-paced environment whilst managing and mentoring team members A Business Analysis qualification (BCS, CBAP or equivalent) is preferred but not essential.   If you are interested to find out more please apply for the role with an up to date copy of your CV. If you have any questions that you would like to discuss first, please call Adam on 07425 559 243. Adam #LI-AL1

Strategic Growth Lead (GEO & Content Marketing) Canada (Remote)   We have partnered with a remote-first digital marketing agency that partners with ambitious organizations to drive sustainable growth. Using a strategy-led, full-funnel approach, the agency delivers integrated marketing solutions across paid media, creative, SEO, content development, and multi-channel distribution. They are now seeking a Strategic Growth Lead (GEO & Content Marketing), to join their expanding team. As Strategic Growth Lead, you will drive new revenue growth through a strategy-first approach. This role owns strategy-led deal success shaping opportunities and leading high-impact sales conversations. You will be responsible for meeting revenue targets and will be measured on sales performance, while partnering closely with the Growth, Strategy, and Delivery teams to ensure every engagement is positioned for successful execution.   Responsibilities Strategy-Led Sales & Deal Ownership Own revenue targets for strategy-led and complex engagements. Partner with Account Executives on qualified opportunities to lead strategy-heavy discovery and deal shaping. Translate client goals, constraints, and ambiguity into clear strategic approaches that can be confidently sold. Define scope, sequencing, and success criteria prior to proposals being finalized. Act as the strategic authority in late-stage sales conversations with senior client stakeholders. Sales Collaboration & Process Integration Work within the existing sales motion, collaborating with: Account Executives (discovery and relationship management) and sales support (CRM hygiene, documentation, process). Contribute strategic input to proposals, pricing rationale, and deal positioning. Build Sales Strategy SOPs that drive efficiency in sales close times Support reduction of founder or executive involvement in strategy-led sales over time. Strategic Integrity & Post-Sale Alignment Ensure alignment between what is sold and how the agency delivers. Provide clear strategic context during handoffs to Strategy and Account teams. Reduce post-sale scope creep, misalignment, and strategic resets through better upfront clarity. Strategic Pattern Recognition & Enablement Identify recurring themes, objections, and patterns across sales conversations. Contribute to the development of: Repeatable strategic narratives, deal-level frameworks and POVs and guidance for when and how Foundation sells specific types of work Partner with Strategy leadership to ensure sales-stage strategy reflects delivery reality.   Requirements 7+ years in B2B marketing strategy, consulting, or senior agency roles. Demonstrated experience contributing to or owning strategy-led sales outcomes. Strong understanding of SEO, content, distribution, and how they connect to revenue. Experience building, managing, or strategically guiding paid media funnels, with a strong understanding of media buying, budget allocation, and performance tradeoffs across channels Experience forecasting, mapping marketing value, and building targets/KPIs for marketing strategies that can be tracked against Exceptional at building sales presentations and telling a story that can get prospect buy-in to strategy Experience collaborating with sales teams on complex or bespoke engagements. Exceptional verbal communication and executive presence in live conversations.   This is a fantastic opportunity to join a growing team.   The company offers a competitive compensation package plus commission, medical & health benefits, wellness and fitness coverage and much more. If this sounds like the ideal position for you then apply today!

Senior Insights Specialist Halifax, Nova Scotia Hybrid (2 days a week in office)   We have partnered with a Canadian-based marketing agency that is part of an independent Network of Agencies strategically located across the world to provide global reach and capabilities what are looking for a Senior Insights Specialist.   The Senior Insights Specialist, leads and designs a wide range of mixed-method insights projects aimed at addressing key business questions and uncovering opportunities and risks for clients. As a trusted subject matter expert in primary and secondary research, the Senior Specialist delivers actionable intelligence on consumers, competitive landscapes, and market dynamics. Working closely with internal stakeholders, the Senior Specialist translates data and research findings into clear, impactful insights that inform business decision-making, strategy, and planning.   Responsibilities Lead and manage mixed-method insights projects end-to-end Provide subject matter expertise in: The development and implementation of high quality proprietary primary research projects The search and validation of secondary information relevant to the business problem to solve or opportunity to explore, while remaining in the scope of the role’s responsibilities Tools and techniques facilitating information search and processing Deliver high quality outputs using the combination of information gathered, summarize complex insights findings into short and clear actionable information, adapted to audiences More specifically: Perform Insights requests evaluation and built projects briefs to engage all relevant stakeholders Develop or participate in the development of a methodology specific to each project. Participate in the evaluation and use of syndicated products and data sources Ensure quality assurance for various deliverables produced by or for the team (peer reviews) Work with the team to ensure and increase visibility of insights, supporting customer centric and fact based decision-making and planning.  Support clients in owning the insights and taking actions about them Continuously seek improvement for the team’s activities and operations, keeping up with any emerging tools, techniques and sources, including but not limited to AI This role is hands on however will require to partner with external vendors and to collaborate with internal subject matter experts in other fields Qualifications Bachelor’s degree in related fields and min 3 years’ experience in similar role or equivalent combination of education and experience.  MSc or MBA an asset Enthusiasm for online businesses and highly motivated in developing knowledge about various topics and industries. Suitable business acumen expected Ability to set priorities, multi-task, handle pressure and obtain results. Commitment to meeting timelines. Ability to structure concise and clear results presentations based on large amounts of information Strong attention to detail and critical thinking. Must be comfortable with both qualitative and quantitative information and how to combine them. Knowledge of marketing research, basic statistical analysis and analytics required Knowledge of various secondary information sources, and capability to continuously seek and learn new sources More specifically, awareness of web related information and measures and knowledge of AI tools and techniques in the context of insights. Comfortable in a decentralized structure where results are based on cooperation, collaboration, and influence of others. Ability to present ideas, conclusions and recommendations with clarity to diverse audiences. Excellent written and verbal communication skills Ability to travel up to 10%   This is a fantastic opportunity to join a growing agency based in Halifax. The company offers a competitive annual salary, group term life insurance, medical and dental benefits and long-term disability coverage, RRSP contributions, wellness allowance and much more! If this sounds like the ideal position for you then apply today! Our client is committed to fostering a workplace that prioritizes inclusion, respect, and equal opportunity for all. We encourage applications from women, Indigenous peoples, racialized individuals, people with disabilities, those of diverse sexual orientations or gender identities, individuals from diverse socio-economic backgrounds, newcomers, and those who can contribute to the richness of our community through their unique perspectives and lived experiences. We value diversity and believe it enhances the growth and success of our organization. All qualified applicants are welcome to apply; however, preference may be given to Canadian citizens and permanent residents.  

Senior Vendor Account Manager  Manchester / Hybrid - 2 days in the office  Digital Marketing Agency   Global clients / Private Health Care / 25 days holiday plus bank holidays / Flexible benefits fund   Are you an experienced Account Manager or Vendor Manager with a strong commercial mindset and a passion for building high-performing partnerships? We're looking for a Senior Vendor Account Manager to play a pivotal role in managing and developing relationships with a diverse network of external partners and suppliers. This is a fantastic opportunity to join a collaborative, fast-paced business where you'll influence commercial decisions, optimise vendor performance and help shape the future of supplier management across the organisation. Working closely with senior stakeholders across multiple departments, you'll combine relationship management, commercial acumen and operational excellence to ensure vendors consistently deliver exceptional results while driving value for the business. Key Responsibilities Manage a portfolio of external vendors, suppliers and agency partners, building strong, long-term relationships. Act as the primary point of contact between internal stakeholders and external partners. Conduct regular vendor performance reviews, ensuring service levels and delivery standards are met. Lead vendor onboarding and ensure new suppliers are integrated efficiently. Monitor budgets, vendor spend and financial utilisation, providing accurate reporting and forecasting. Support the creation of commercial proposals, cost models and business cases. Work closely with Procurement and Finance teams to establish robust supplier agreements and Statements of Work. Support commercial negotiations, ensuring contracts deliver value while mitigating risk. Act as a deputy to the Head of Department, providing leadership and guidance to the wider Vendor Account Management team. Identify opportunities to improve vendor management processes, governance and reporting. Build strong working relationships across Marketing, Finance, Procurement and other internal teams. Provide regular updates on vendor performance, commercial activity and project progress to key stakeholders. What We're Looking For Previous experience managing vendors, suppliers, agency partners or strategic accounts. Strong commercial awareness with experience managing budgets, forecasting and financial reporting. Knowledge of procurement processes, supplier contracts and commercial agreements. Excellent negotiation, stakeholder management and relationship-building skills. Experience working across multiple departments in a collaborative environment. Strong organisational skills with the ability to manage competing priorities and deadlines. Advanced Excel skills and confidence analysing commercial data. A proactive mindset with a passion for improving processes and driving operational excellence. A natural leader who enjoys mentoring others and creating a positive, high-performing team culture. Excellent written and verbal communication skills with the confidence to engage stakeholders at all levels. Why Join Us? This is an opportunity to take ownership of a highly visible role where your commercial expertise and relationship management skills will have a genuine impact. You'll work alongside experienced professionals in a supportive environment that encourages collaboration, continuous improvement and professional development. If you're looking for your next challenge and want to play a key role in strengthening strategic partnerships while driving commercial success, we'd love to hear from you. Apply today to find out more about this exciting opportunity. Dave  #LI-DO1

Senior Director Marketing Regions Manchester / Hybrid - 2 days per week in the office  Agency   Digital Marketing Agency / Global Clients / Private Health / Travel Opportunities    Are you an experienced marketing leader who thrives in complex, international environments? We're looking for a Senior Director of Marketing to shape and drive global marketing strategy across multiple regions, working alongside senior leaders to deliver commercial growth through collaboration, influence and strategic leadership. This is an opportunity to lead at enterprise level, partnering with regional marketing leaders across international markets to develop high-performing teams, establish best practice and ensure marketing strategies are aligned with wider business objectives. Rather than owning day-to-day campaign delivery, you'll focus on enabling success through leadership, coaching, governance and strategic direction. Key Responsibilities Develop and implement global marketing strategies that support commercial objectives across multiple international markets. Partner with regional marketing leaders to ensure marketing activity is locally relevant while remaining aligned to wider business goals. Build, coach and develop a high-performing team of marketing leaders, creating clear succession plans and supporting long-term capability growth. Establish best practice across planning, budgeting, governance and marketing performance. Work closely with senior stakeholders to influence business strategy, investment decisions and market prioritisation. Champion data-led decision making, ensuring marketing strategies are informed by customer insight and measurable performance. Oversee marketing budgets, forecasting and ROI, driving efficiency and continuous improvement. Foster collaboration across multiple business functions to ensure marketing supports wider organisational success. Develop scalable reporting frameworks, performance metrics and governance processes across international teams. Act as a senior leader, helping shape culture, drive innovation and support future organisational growth. What We're Looking For Extensive experience operating at Marketing Director level or above within a large, international organisation. Proven success leading marketing across multiple countries within a matrix structure. Strong strategic leadership skills with the ability to influence senior stakeholders without direct operational ownership. Experience building, developing and coaching high-performing leadership teams. Broad marketing expertise across areas such as brand, CRM, digital marketing, content, SEO and customer engagement. Strong commercial acumen with experience managing budgets, forecasting, ROI and performance reporting. A data-driven approach with the ability to translate insight into effective business decisions. Excellent communication, stakeholder management and relationship-building skills. Comfortable working across different cultures, regions and time zones. Degree qualified in Marketing, Business, Economics or a related discipline, or equivalent commercial experience. If you're a strategic marketing leader looking to make an impact across an international business, we'd love to hear from you. Apply today to find out more about this opportunity and how your experience could help shape the future of a growing global organisation. Dave #LI-DO1

JOB DESCRIPTION Position Title: Regional SOC Team Lead     Reports to: Security Operations Manager Location: Global   Summary: Reporting to the Security Operations Manager, you will be a key leader responsible for building, managing, and scaling a team of Security Operations specialists in the region. You will provide strategic direction and operational oversight, ensuring the team consistently delivers high-standard, proactive, and reactive security operations services. Your primary focus will be on people management, process optimization, and stakeholder engagement to align security operations with broader business objectives. This is a hands-on technical role and team leadership position that requires deep technical knowledge to guide and empower your team. This role requires you to be on-call, meaning you must be available to respond to urgent issues or requests during designated periods.   Key Responsibilities: Team Leadership & People Management: Lead, mentor, and manage a team of SOC analysts at all levels, including senior analysts. Conduct regular performance reviews, set goals, and drive career development plans for team members. Manage team schedules, resource allocation, and ensure appropriate coverage for 24/7 security operations. Foster a culture of continuous learning, collaboration, and high performance within the team. Strategic & Operational Oversight: Develop and execute the regional SOC strategy, defining key performance indicators (KPIs) and metrics to measure team effectiveness. Serve as the primary escalation point for all high-severity security incidents and provide command and control during major incidents. Oversee the continuous improvement of regional incident response playbooks, runbooks, and operational procedures. Ensure the team's technical controls, processes, and response capabilities remain relevant and effective against emerging threats. Stakeholder Management: Act as the primary security representative for regional business units and IT leadership. Present comprehensive reports on regional threats, attacks, incidents, and operational performance to both technical and executive-level audiences. Collaborate with global security teams, threat intelligence, and detection engineering to align regional priorities with global initiatives.   What you’ll bring: Leadership & Management Experience: A minimum of 5 years in Security Operations, with at least 3 years in a team lead or management role responsible for direct reports. Proven experience in managing a shift-based or 24/7 security operations team. Demonstrable ability to hire, develop, and retain top talent in the cybersecurity field. Deep Technical Knowledge: This is a hands-on role, you must possess expert-level knowledge of IDS, SIEM, EDR/XDR, and other cybersecurity technologies to provide effective guidance and make informed strategic decisions. Strong understanding of threat landscapes, TTPs, and incident response methodologies. Communication & Business Acumen: Exceptional verbal communication and presentation skills, with the ability to articulate complex security risks and strategies to non-technical stakeholders and senior management. Strong organizational, documentation, and technical writing skills. Strategic Mindset: Ability to act as a thought leader, identifying and championing opportunities for continuous improvement and strategic growth of the security function. Experience in developing and implementing operational strategies and roadmaps. Nice to have: A degree in Computer Science, Cyber Security, or a related field. Advanced leadership or management certifications, such as CISSP or CISM. Technical certifications such as SANS GIAC (GCIA, GCIH), demonstrating a strong technical foundation to support your leadership.    

Senior SOC Analyst Halifax (Hybrid-2 days in office) Our client a dynamic Information Technology services company that partners with leading global organizations to deliver innovative, high-quality IT solutions is looking for a Senior SOC Analyst to join their growing team. As a Senior SOC Analyst, you are a key member of our global security team. You'll use your deep defensive security expertise to proactively identify, respond to, and mitigate cyber threats. This is a hands-on role for an experienced professional who wants to lead complex incident response, mentor junior analysts, and improve our security posture. You'll work in a fast-paced, agile environment, delivering high-standard security services that protect our business and customers. This role requires you to be on-call, meaning you must be available to respond to urgent issues or requests during designated periods. You will occasionally step in to deputise for the Regional SOC Lead, ensuring continuity of leadership and operations.   Responsibilities Incident Response Serve as the primary on-shift escalation point. Lead the response to high-severity incidents, conducting in-depth analysis and driving containment, eradication, and recovery efforts.   Threat Hunting & Analysis Proactively hunt for advanced threats and conduct deep-dive analysis using our security tools (SIEM, EDR/XDR, IDS). Process Improvement Identify and champion opportunities to optimize security operations workflows and processes. Collaborate with our detection engineering team to improve and fine-tune detection rules based on emerging threats. Mentorship & Collaboration Provide technical guidance and mentorship to junior and mid-level analysts. Actively contribute to their development through knowledge sharing and feedback. Reporting & Documentation Create and present clear reports on threats and incidents to both technical and non-technical stakeholders. Maintain meticulous records of security incidents and contribute to our SOC playbooks and runbooks. Strategic Contribution Act as a thought leader, staying current on emerging threats and security technology to continuously strengthen our organization's security posture.   Qualifications A minimum of 5+ years of dedicated SOC experience, with significant time in a senior or lead analyst role. Expert-level proficiency in SIEM and EDR/XDR platforms. Strong understanding of network traffic analysis, intrusion detection, and SOAR technologies. Demonstrated experience leading complex incident response. Proven ability to conduct proactive threat hunting. Exceptional problem-solving, prioritization, and decision-making skills under pressure. Excellent verbal and written communication, with the ability to explain complex technical concepts clearly. A collaborative and self-motivated mindset.   Nice to Have A Bachelor's degree in a relevant technical field. Strong scripting skills in Python, PowerShell, or Bash. Advanced security certifications (e.g., SANS GIAC, OSCP). Any management-level certifications (e.g., CISSP, CISM)   This is a fantastic opportunity to join a growing team.     If this sounds like the ideal position for you then apply today!

  Architectural Technologist and Construction Administrator Halifax, NS, Canada Salary Range: $65,000 - $95,000 CAD   We have partnered with Lydon Lynch who are seeking an experienced, well-rounded Architectural Technologist and Construction Administrator to join their growing team. Based out of Halifax NS, this is a permanent, full-time role. Lydon Lynch Architects is a Halifax based firm with a reputation for creating exceptionally designed buildings. They are a studio-based practice with a focus on collaborative design and implementation to ensure consistency from conception to realization. Their practice includes a diverse range of building types including cultural, educational, commercial, multi-residential and institutional. As a progressive architectural firm, Lydon Lynch believe that high quality design depends on high quality technical documents. You will work directly with our Principals, senior architects and staff while also working on projects independently or part of a project team. You will collaborate on a variety of project types and sizes. All projects are produced using Revit. Offering a caring and supportive working environment with commensurate salary, vacation and health benefits program. They also offer opportunities for growth to suit individual aspirations. RESPONSIBILITIES Prepare technical drawings during all project phases with a focus on Envelope and Constructability Detailing Construction Administration for Multi-Residential and Public Projects Manage and coordinate with engineering consultants REQUIREMENTS Minimum 5 years of experience working in an architectural firm College diploma in architectural drafting or technology from a Canadian Institution Ability to work independently or as part of a project team High-level working knowledge of Revit is mandatory Strong envelope detailing capabilities for Canadian Climate and Constructability Knowledge of the National Building Code of Canada Knowledge of MS Word, Excel and Outlook Excellent verbal and written communication skills Strong work ethic COMPENSATION Salary Range: $65,000 - 95,000 CAD depending on experience 35 hour work week (minimum) This is an in-office position Work from Home 5 days a month and Schedule flexibility 3 weeks vacation per annum Paid time off between Christmas Day and New Year’s Day Five paid wellness days per year Eligibility for annual bonus Eligibility for participation in our group health insurance plan after three months Relocation assistance Continuing Education support Safety Equipment allowance This is a fantastic opportunity to join a thriving firm based out of Halifax, Nova Scotia! If this sounds like the ideal position for you then apply today! When applying please include your full CV with your portfolio and drawing samples (envelope drawings). Our client is committed to fostering a workplace that prioritizes inclusion, respect, and equal opportunity for all. We encourage applications from women, Indigenous peoples, racialized individuals, people with disabilities, those of diverse sexual orientations or gender identities, individuals from diverse socio-economic backgrounds, newcomers, and those who can contribute to the richness of our community through their unique perspectives and lived experiences. We value diversity and believe it enhances the growth and success of our organization. All qualified applicants are welcome to apply; however, preference may be given to Canadian citizens and permanent residents.  

Regional Head of Marketing Cluj (hybrid) Permanent Circa 400,000 lei p/a We are partnered with a fully integrated digital solutions agency based in Cluj who working with clients on an international scale in the gambling / betting sector. They are looking for an experienced Regional Head of Marketing to take ownership of marketing strategy across multiple international regions, leading high-performing teams and driving customer growth, brand performance and commercial success. You'll inherit a strong foundation. Your job is to make it exceptional. If you're equally comfortable discussing long-term strategy with senior leadership and rolling your sleeves up to optimise performance, you'll fit right in. What you'll be doing: Leading and developing regional marketing teams across multiple markets. Building marketing strategies that deliver measurable commercial growth. Owning acquisition, retention, CRM, brand and campaign performance. Using customer insights and data to influence business decisions. Working closely with Product, Commercial, BI and Country Managers. Managing significant marketing budgets and maximising ROI. Creating a culture of accountability, innovation and continuous improvement.   The successful Regional Head of Marketing will have: Proven experience leading marketing teams across multiple countries or regions. Strong background in performance marketing and customer lifecycle management. Commercially minded with a data-driven approach to decision making. Experience managing sizeable budgets and delivering measurable growth. A collaborative leader who develops people as well as performance. International experience within a fast-paced digital or marketing business is highly desirable.   Please note due to the nature of how the client operates the successful candidate must be a clear communicator in English and be able to travel internationally as and when required If you are interested to find out more please apply for the role with an up to date copy of your CV. If you have any questions that you would like to discuss first, please call Adam on +44 7425 559 243. Adam #LI-AL1

Database Platform Engineer Halifax (Hybrid-2 days in office) Our client a dynamic Information Technology services company that partners with leading global organizations to deliver innovative, high-quality IT solutions is looking for an experienced Database Platform Engineer, responsible for designing, securing, automating and operating a business-critical, multi-platform database estate. This is a hands-on engineering role for a true database generalist. You'll work across SQL Server, PostgreSQL, MySQL and Elasticsearch on both Linux (Ubuntu) and Windows Server, driving platform reliability, automation, standardization and continuous improvement. You'll play a key role in shaping the future of their database platforms, leading automation and modernization initiatives while supporting business-critical services. This is an opportunity to work across a broad technology stack, influence technical direction and mentor other engineers in a collaborative, engineering-focused team.   Responsibilities Design, build and support highly available database platforms across multiple technologies. Automate database provisioning, configuration and operational tasks using Ansible and scripting. Lead platform upgrades, migrations, patching and vulnerability remediation. Improve backup, recovery and disaster recovery capabilities across the estate. Build and maintain monitoring, alerting and observability using Prometheus, LogicMonitor and related tooling. Reduce technical debt and standardise database platforms and operational practices. Lead technical investigations for major incidents and drive root cause resolution. Mentor engineers, contribute to engineering standards and provide technical leadership across the team.   Qualifications 7+ years' experience in database engineering, with experience leading technical initiatives. Strong operational expertise across SQL Server, PostgreSQL, MySQL and Elasticsearch. Strong Linux (Ubuntu) and Windows Server administration skills. Experience with high availability, replication, performance tuning, backup/recovery and major version upgrades. Strong automation skills using Ansible, plus scripting in Python, PowerShell or Bash. Experience with Prometheus, monitoring platforms and Infrastructure as Code. Excellent troubleshooting, communication and mentoring skills. Experience working in enterprise or regulated environments with ITIL-based processes.   Nice to have Kubernetes, Terraform or Puppet. NoSQL technologies such as Cassandra or MongoDB. Cross-platform database migrations. Security tooling (Tenable/Nessus), PKI/TLS and certificate automation. Relevant database, cloud or Linux certifications.   This is a fantastic opportunity to join a growing team.   The company offers a competitive compensation package, medical & health benefits and RRSP matching. If this sounds like the ideal position for you then apply today!  

Senior Accountant About the Role We are looking for a proactive and detail-oriented Senior Accountant to join our Finance team. This role is responsible for ensuring the accuracy of the company's accounting records, supporting financial planning activities, managing tax compliance and providing timely financial reporting to management. This is a hands-on role suited to someone who enjoys owning the accounting cycle while supporting the wider finance function. Key Responsibilities Accounting Maintain the general ledger and ensure accurate accounting records. Prepare journal entries, reconciliations and month-end accounting adjustments. Perform monthly balance sheet reconciliations. Manage accounts payable and accounts receivable processes. Ensure compliance with accounting standards and internal policies. Tax & Compliance Prepare and submit VAT returns and other statutory tax filings. Support annual audits and liaise with external auditors and advisors. Ensure compliance with local accounting and tax regulations. Financial Reporting Prepare monthly management accounts and financial reports. Support the month-end and year-end close process. Analyse financial performance and explain key variances. Produce regular reports for management. Budgeting & Forecasting Assist in preparing the annual budget. Support periodic forecasting exercises. Monitor budget performance and identify deviations. Treasury Monitor daily cash position and liquidity. Prepare short- and medium-term cash flow forecasts. Coordinate payments and banking activities. Other Duties Provide broader finance support and contribute to ad hoc financial analysis and reporting as required.   Requirements Education Degree in Accounting, Finance, Business Administration or a related field. Experience 3–6 years of relevant accounting experience. Experience managing the full accounting cycle. Solid knowledge of tax compliance and month-end close activities. Experience supporting budgeting and cash flow management is highly desirable. Skills Strong accounting knowledge. Good understanding of Spanish tax regulations. Advanced Excel skills. Experience using ERP/accounting software. Good analytical and organisational skills. Ability to work independently and manage multiple priorities. Professional level of English (written and spoken) is required.  

Position Overview The Service Transition Manager will play a pivotal role in ensuring the smooth and efficient transition of all aspects of service change, deriving from a programme of projects and workstreams. You’ll coordinate all related activities, from the stage where a project is fully owned by the Projects Team, through transition, to Service Management, where BAU support services are delivered by a variety of teams. You’ll collaborate with a number of colleagues and stakeholders to define a process to transition services with minimal disruption to business operations. You’ll be joining a growing Corporate IT department at an exciting time. If you are a detail-oriented and strategic thinker, with a passion for ensuring seamless transition, we encourage you to apply for this opportunity. Key Responsibilities Process Design: Establish, document, and communicate the Service Transition process and strategy across the organisation Conduct yearly process reviews, obtain feedback from others on how the process works, and implement improvements when required Provide guidance, training, and mentorship to colleagues involved in Service Transition activities Use existing toolsets to implement the process where possible Communication: Ensure regular communication with project stakeholders, and those invested in the status of a project, throughout the project and transition lifecycle Communicate any changes to process in advance of go-live, obtain buy-in from those who are regularly involved in transition activities Communicate any resourcing needs, to complete transition activities, with the relevant Team Managers Ensure that the Service Delivery Team are engaged throughout, should changes to the Service Catalogue need to be made Integration: Collaborate with the wider Service Delivery Team, to ensure the relevant Change Requests are raised when changes to services are implemented, the relevant Known Error records are created to document known bugs and workarounds, and for any other activities that may need to be completed Inform the Asset and Vendor Management Team of any changes to assets and vendor details, to ensure that the CMDB is updated accordingly Relationship Management: Establish and maintain excellent relationships with business stakeholders to aid smooth transition, acting as the primary interface for Senior Management for Service Transition activities and resources Engage with the Projects Team on a regular basis to align Service Transition activities with business objectives Document Management: Create a central repository for recording all documents, stakeholder decisions, meeting minutes, and the progress of all transition activities Develop comprehensive transition plans, encompassing timelines and requirements (people, test environments, hardware, etc.) Oversee the creation, and reviews, of documentation relating to Service Transition, including standard operating procedures and training plans Risk Management: Reduce likelihood of service impact by ensuring risks are reviewed and accepted by stakeholders, and communicated to users and support groups, in advance of go-live Ensure risks are highlighted at the earliest opportunity, and recorded centrally in the Risk Management tool Assist with the creation of mitigation strategies for accepted risks Qualifications and Skills: Minimum 5 years’ experience as a Service Transition Manager, preferably in a large, multi-client organisation Minimum 2 years’ experience working in an environment where ITIL Service Management principles and processes are implemented In-depth understanding of ITIL Service Transition processes and best practices, preferably certified in ITIL Service Transition Excellent communication (written and verbal) and interpersonal skills, and ability to collaborate effectively across different regions and cultures Excellent analysis and problem-solving skills Proven track record of successfully managing your workload, including the ability to plan, prioritise, and organise work to meet tight deadlines Understanding of Risk Management Ability to champion best practice and influence others JIRA experience is desirable, but not essential

Service Desk Analyst Malaga (Hybrid – 2 days a week in the office) Permanent €30,000 - €36,000 p/a The Role We are partnered with a world class IT services provider based in Spain but working with clients on a global scale. Following a promotion they are hiring a new Service Desk Analyst to join their existing team in Malaga. If you've worked a service desk before, you'll know the gap between someone who logs a ticket and passes it on, and someone who owns it. We are looking for someone who can troubleshoot properly, knows when to escalate, and closes the loop before it becomes a complaint. You'll handle frontline support across tickets, email, and chat, triaging and resolving standard and moderately complex issues without someone stood over your shoulder. You will manage your own queue against SLAs, coordinating with resolver groups rather than waiting for updates to land in your inbox and picking up early warning signs from system alerts before they become incidents. Please note that due to the nature of the role this position will be worked as part of a team that has a morning shift (8am start time), a late shift (11am start) and weekend shift work.   The successful Service Desk Analyst will have: Previous experience in a similar IT Support role Solid understanding of end-user technology, common applications identity and access basis, networking basics like DNS, Active Directory and database types Proactive and adaptable approach with strong team working and communication skills to deliver a high level of customer service Strong troubleshooting skills   If you are interested to find out more please apply for the role with an up to date copy of your CV. If you have any questions that you would like to discuss first, please call Adam on +44 7425 559 243. Adam #LI-AL1

Database Reliability Engineer Halifax (Hybrid-2 days in office) Our client a dynamic Information Technology services company that partners with leading global organizations to deliver innovative, high-quality IT solutions is looking for a Database Reliability Engineer. They are looking for a motivated Database Reliability Engineer (DBRE) to join their expanding IT Operations team. The successful candidate will be part of a large global multi-international organization working with MySQL and PostgreSQL database platforms. You will own the end-to-end lifecycle of MySQL and PostgreSQL instances. Responsibilities Lifecycle Management​: Own the full lifecycle of MySQL and PostgreSQL instances, including provisioning, configuration, upgrades, monitoring, performance tuning, and decommissioning. Provisioning & Deployment​: Use Infrastructure-as-Code tools (Terraform, Ansible, Puppet) to provision and manage MySQL and PostgreSQL clusters in a mixture of containerized (Docker/Kubernetes) and non-containerized environments. Monitoring & Observability​: Implement and maintain monitoring dashboards, alerting, and health checks for database clusters to enable proactive incident detection and resolution. Performance Engineering​: Profile server resource usage, analyze query and schema-level performance, identify bottlenecks, and implement indexing strategies, schema design, and configuration changes to optimize throughput and latency. Capacity Planning​: Plan and model resource requirements based on usage trends, and recommend right-sizing or scaling actions to prevent capacity-related incidents. Incident & Change Management​: Follow established change management processes, participate in on-call rotations, and contribute to post-incident reviews to drive long-term reliability improvements. Replication & High Availability​: Support replication and failover configurations across environments to ensure high availability and disaster recovery. Automation​: Develop and maintain automation scripts (Shell, Python) and tooling to reduce manual operational overhead and improve consistency. Documentation​: Prepare clear, well-structured documentation covering database architecture, runbooks, procedures, and operational standards. Collaboration​: Work closely with SREs, platform engineers, application teams, and business stakeholders to understand requirements and deliver reliable database services. Qualifications 5+ years of experience in IT operations, site reliability, or a related engineering role. 2+ years of experience in IT operations database administration. Solid understanding of SQL databases — hands-on experience with MySQL and/or PostgreSQL is expected. Familiarity with replication, backup strategies, and performance tuning is preferred. Familiarity with PostgreSQL internals, including replication, WAL, vacuuming, and query planning Working knowledge of MySQL, including replication, performance tuning, and backup strategies. Exposure to high-availability solutions such as Galera cluster, InnoDB replicaset, Patroni or managed database offerings — familiarity with clustering concepts and failover mechanisms is expected. Strong Linux administration skills and comfort working in shell-based environments. Experience with Infrastructure-as-Code and configuration management tools (Terraform, Ansible, Puppet). Proficiency in scripting languages (Shell, Python, or Ruby). Familiarity with Docker and/or Kubernetes for containerized database deployments. Basic knowledge of cloud platforms (AWS, Azure, or GCP) is a plus. Experience with Git and working in an open-source version control workflow. Working knowledge of *nix system tuning (kernel parameters, filesystem, memory, CPU) is a plus. Strong interpersonal skills​, the ability to work in a team, and a proactive problem-solving mindset. Up-to-date knowledge of database reliability best practices and industry standards. Ability to plan and model resource requirements from high-level specifications. Willingness to work in a fast-paced, collaborative environment   This is a fantastic opportunity to join a growing team.   The company offers a competitive compensation package, medical & health benefits and RRSP matching. If this sounds like the ideal position for you then apply today!  

We are looking for a motivated Junior Database Reliability Engineer (DBRE) to join our Clients expanding IT Operations team. The successful candidate will be part of a large global multi-international organization working with an array of NoSQL database platforms and applications. You will own the end-to-end lifecycle of NoSQL database instances.   Responsibilities:   Lifecycle Management: Own the full lifecycle of NoSQL database instances, including provisioning, configuration, upgrades, monitoring, performance tuning, and decommissioning. Provisioning & Deployment: Use Infrastructure-as-Code tools (Terraform, Ansible, Puppet) to provision and manage NoSQL clusters in a mixture of containerized (Docker/Kubernetes) and non-containerized environments. Monitoring & Observability: Implement and maintain monitoring dashboards, alerting, and health checks for distributed NoSQL clusters to enable proactive incident detection and resolution. Performance Engineering: Profile server resource usage, analyze query and cluster-level performance, identify bottlenecks, and implement data models, indexing strategies, and configuration changes to optimize throughput and latency. Capacity Planning: Plan and model resource requirements based on usage trends, and recommend right-sizing or scaling actions to prevent capacity-related incidents. Incident & Change Management: Follow established change management processes, participate in on-call rotations, and contribute to post-incident reviews to drive long-term reliability improvements. Cross-Data Centre Replication: Support replication and failover configurations across data centres to ensure high availability and disaster recovery. Automation: Develop and maintain automation scripts (Shell, Python) and tooling to reduce manual operational overhead and improve consistency. Documentation: Prepare clear, well-structured documentation covering database architecture, runbooks, procedures, and operational standards. Collaboration: Work closely with SREs, platform engineers, application teams, and business stakeholders to understand requirements and deliver reliable database services.   Requirements:   2+ years of experience in IT operations, site reliability, database administration, or a related engineering role. Solid understanding of NoSQL databases (e.g., Cassandra, Elasticsearch, MongoDB) — hands-on experience with at least one of these is expected. Strong Linux administration skills and comfort working in shell-based environments. Experience with Infrastructure-as-Code and configuration management tools (Terraform, Ansible, Puppet). Proficiency in scripting languages (Shell, Python, or Ruby). Familiarity with Docker and/or Kubernetes for containerized database deployments. Basic knowledge of SQL databases (MySQL, PostgreSQL, Oracle, etc.) is a plus. Experience with Git and working in an open-source version control workflow. Working knowledge of *nix system tuning (kernel parameters, filesystem, memory, CPU) is a plus. Strong interpersonal skills, the ability to work in a team, and a proactive problem-solving mindset. Up-to-date knowledge of database reliability best practices and industry standards. Ability to plan and model resource requirements from high-level specifications. Training or certifications in cloud platforms (AWS/Azure/GCP) or NoSQL databases is a plus. Able to communicate fluently in written and spoken English.

Head of Marketing Digital Marketing Agency Manchester - Hybrid working, 2 days in the office    Are you a commercially minded marketing leader who thrives on building high-performing brands and inspiring exceptional teams? We're looking for an experienced Head of Marketing to lead the strategy, planning and execution of marketing activity for a well-established international consumer brand. This is a leadership opportunity where you'll shape long-term marketing direction, influence commercial outcomes and work collaboratively with cross-functional teams to deliver measurable business growth. You'll be responsible for developing insight-led marketing strategies, leading high-performing teams and agency partners, managing significant budgets and ensuring every campaign delivers against ambitious commercial objectives. Key Responsibilities Develop and execute an integrated marketing strategy aligned with commercial objectives. Lead annual and quarterly marketing planning, ensuring effective delivery across all channels. Use customer insights, market trends and performance data to optimise marketing effectiveness. Establish clear KPIs and regularly review campaign performance to drive continuous improvement. Champion brand excellence, ensuring consistency across all customer touchpoints. Build strong relationships with senior stakeholders and cross-functional teams to deliver shared business goals. Foster a culture of accountability, collaboration, creativity and high performance. Own and manage marketing budgets, forecasts and investment decisions to maximise return on investment. Analyse marketing performance, customer insights and commercial data to inform future strategy. Identify opportunities for innovation, process improvements and sustainable growth. What We're Looking For Proven experience in a senior marketing leadership role. Demonstrated success developing and delivering commercially focused marketing strategies. Strong understanding of integrated marketing across digital and offline channels. Experience managing sizeable marketing budgets and optimising marketing investment. Excellent commercial acumen with the ability to interpret data and translate insights into action. Outstanding stakeholder management skills with experience influencing at executive level. Strong leadership capability with a track record of developing high-performing teams. Strategic thinker who is equally comfortable rolling up their sleeves to deliver results. Highly organised with exceptional planning, communication and project management skills. A collaborative, proactive leader who thrives in fast-paced, evolving environments. Why Join? This is an opportunity to make a genuine impact within a dynamic, international business where marketing sits at the heart of commercial success. You'll have the autonomy to shape strategy, influence senior decision-making and lead talented teams while working in an environment that encourages innovation, collaboration and continuous improvement. If you're ready to take ownership of a high-profile marketing function and play a pivotal role in driving business growth, we'd love to hear from you. Apply today to find out more about this exciting opportunity. Dave #LI-DO1

Traffic Coordinator Cape Town Hybrid Working, 3 days in the office 2 from home Digital Marketing Agency Traffic Coordinator Are you the person who keeps everything moving when everyone else is juggling priorities? We're looking for an experienced Traffic Coordinator to become the driving force behind a busy creative function, ensuring projects, people and deadlines stay perfectly aligned. This is a fantastic opportunity to work in a fast-paced, collaborative environment where you'll play a pivotal role in delivering high-quality creative work on time and at scale. Key Responsibilities Manage and prioritise the flow of incoming creative briefs, ensuring all requests are complete and ready for delivery. Coordinate resources across design, copywriting and freelance teams based on workload, skills and project requirements. Monitor team capacity, timelines and project progress, proactively identifying and resolving scheduling conflicts. Maintain accurate project trackers, resource plans and workflow dashboards. Partner with stakeholders and creative teams to balance priorities and ensure successful project delivery. Facilitate resource planning meetings and provide visibility of upcoming workloads. Coordinate freelancer onboarding and support recruitment of external creative partners. Track team availability, annual leave and resource coverage to minimise disruption. Support the continuous improvement of creative workflows, processes and operational efficiency. Analyse team utilisation and project data to support effective resource planning and decision making. What We're Looking For 4-6 years' experience in a Traffic, Resource Management or Creative Operations role within a creative, marketing or agency environment. Strong understanding of creative workflows and project management principles. Proven ability to manage multiple projects simultaneously in a fast-paced environment. Experience using project management platforms such as Jira, Monday.com, Celoxis or similar. Excellent organisational, planning and communication skills. Strong stakeholder management with the confidence to influence priorities and manage expectations. Advanced Microsoft Office skills, particularly Excel, PowerPoint and Word. Experience working alongside designers, copywriters and cross-functional teams. Familiarity with Adobe Creative Suite, Figma or similar creative platforms would be advantageous. Personal Attributes Highly organised with exceptional attention to detail. Calm under pressure with excellent prioritisation skills. A proactive problem solver who enjoys finding smarter ways of working. Collaborative, approachable and able to build strong relationships across teams. Adaptable, resilient and comfortable working in an agile environment. A strategic thinker who can balance the bigger picture with day-to-day operational demands. If you're passionate about bringing structure to creativity and thrive in an environment where no two days are the same, we'd love to hear from you. Dave #LI-DO1

Senior Technology Business Analyst (Solutions Analyst) Location: Tunbridge Wells (Hybrid – 2 days per week onsite) Salary: £47,000 per annum We're recruiting on behalf of an established and growing retail business looking to appoint an experienced Senior Technology Business Analyst (Solutions Analyst) to join their Technology team. This is an exciting opportunity for someone who enjoys working at the intersection of business and technology, taking ownership of key business systems while driving improvements across multiple platforms. You'll work closely with stakeholders, development teams and third-party vendors to ensure business systems remain efficient, reliable and aligned with organisational goals. The Role As a Senior Technology Business Analyst, you'll act as the bridge between business stakeholders and technical teams, translating business requirements into clear technical specifications while supporting the ongoing development and optimisation of core business systems. You'll become the subject matter expert for a portfolio of enterprise applications, leading projects, coordinating enhancements and helping shape technology solutions that improve business performance. Key Responsibilities Gather, analyse and translate business requirements into technical specifications for development teams. Act as the subject matter expert for key business applications across the technology estate. Own and support business-critical platforms, ensuring they remain operational, efficient and fit for purpose. Work closely with developers, third-party suppliers and internal stakeholders to deliver system enhancements and improvements. Lead project workstreams from requirements gathering through to implementation and delivery. Monitor system performance, coordinate issue resolution and support system upgrades and releases. Maintain system documentation, process maps and technical specifications. Drive continuous improvement across business processes and technology platforms. Build strong relationships across the business, ensuring technology solutions meet operational and commercial needs. Mentor junior Systems Analysts and support knowledge sharing within the team. Participate in the team's out-of-hours on-call rota. About You We're looking for someone who can confidently work with both technical teams and business stakeholders, with experience delivering technology solutions within a commercial environment. You'll ideally have: Previous experience as a Business Analyst, Systems Analyst, Technical Business Analyst or Solutions Analyst. Experience working with enterprise business systems such as CRM, PIM, WMS, CDP, e-commerce platforms or similar. Strong experience translating business requirements into functional and technical specifications. Experience working alongside software developers and third-party technology partners. Strong stakeholder management and communication skills. Experience leading projects or managing multiple workstreams. Excellent analytical and problem-solving abilities. Experience using Jira and Microsoft Office. The ability to prioritise multiple activities in a fast-paced environment. Desirable Experience within retail, e-commerce or digital commerce. Exposure to reporting, business intelligence or data analysis. SaaS platform administration or configuration experience. Previous mentoring or coaching experience. What's on Offer £47,000 salary Hybrid working – 2 days per week onsite in Tunbridge Wells Opportunity to work across a broad technology landscape including CRM, PIM, WMS, CDP and e-commerce platforms Varied project work with genuine ownership of business systems Supportive team environment with opportunities to develop your technical and leadership skills If you're an experienced Technology Business Analyst or Systems Analyst looking for a role that combines business analysis, systems ownership and project delivery, we'd love to hear from you.

Position Description: Junior SOC Analyst Location: New Zealand, Auckland Reporting to: SOC Team Lead   Your Mission As a Junior SOC Analyst, you will be at the start of your career in cybersecurity, working alongside our global team of security specialists. This is an entry-level role designed for someone with a strong passion for defensive security and a desire to learn from experienced professionals. You will support the team by helping to monitor security alerts, document incidents, and learn the fundamental skills required for security operations. This is a hands-on position where you will gain invaluable experience in a dynamic and fast-paced environment. This position follows a four-on, four-off work schedule, with ten-hour shifts each day.   Key Responsibilities ▪ Assist in the continuous monitoring of security tools, including SIEM, EDR, and IDS, to identify and escalate potential security events. ▪ Triage incoming alerts and incidents. Follow established playbooks to perform initial investigation and escalate to senior analysts as needed. ▪ Maintain detailed and accurate records of security incidents, investigations, and remediation efforts in the case management system. ▪ Under direct supervision, support network and host-based analysis during incident response activities. ▪ Proactively participate in team meetings and training sessions to build foundational knowledge of security tools, threats, and procedures. ▪ Assist senior team members in identifying opportunities to improve daily operational workflows.   You have ▪ A strong, demonstrable interest in cybersecurity and a desire to build a career in defensive security. ▪ A basic understanding of IT, networking concepts (e.g., TCP/IP), and operating systems. ▪ Knowledge of or a strong desire to learn about core security technologies like SIEM, EDR, and IDS. ▪ Excellent attention to detail and strong organizational skills. ▪ Strong communication skills, both written and verbal, for clear reporting and documentation. ▪ The ability to follow instructions and work effectively in a team. ▪ A relevant degree in Computer Science or a related field, or equivalent experience.   Due to the dynamic nature of our work, the tasks and responsibilities noted in this position description may well change from time to time, to meet the needs of the business. As a result, it is expected that the person in the role is prepared for changes to role and this description of it.  

Marketing Change Project Manager The primary task of this role is to drive cross-functional marketing projects from initiation to completion, ensuring delivery on time, within scope, and aligned with strategic objectives. The Project Manager acts as the central point of coordination, driving clarity, accountability, and momentum across teams. This role will sit within a small team within Marketing, working on an array of strategic projects that cut across different departments within the wider Marketing function.   Responsibilities: Project planning and execution: define project scope, goals, deliverables, and success metrics. Build and maintain strong working relationships across Marketing team and beyond. Develop and maintain project plans, timelines, and resource allocations across various workstreams and interdependencies. Monitor progress and adjust plans as needed and agreed by stakeholders to meet objectives. Facilitate regular updates and feedback loops with internal and external stakeholders. Work closely with our Business Intelligence function to understand data and business reporting requirements needed across Marketing team. Implement tools and processes that improve team efficiency, collaboration and knowledge sharing across teams within Marketing. Identify opportunities to streamline marketing operations and resource utilization.   Requirements: Excellent communication, negotiation, and stakeholder engagement skills. Excellent presentation capabilities; able to present ideas, conclusions and recommendations with clarity to diverse audiences. Proven experience (4+ years) managing complex projects across multiple functions or geographies. Strong understanding of project management methodologies (Agile, Waterfall, Hybrid) with the knowledge of how to be adapt the methodology to live projects. Proficiency in project management tools (e.g. Jira, Confluence, Celoxis). PMP, PRINCE2, or Agile certification preferred. Ability to manage multiple projects in a fact pace environment and ability to flex to suit changing business priorities. Experience and strong understanding of Marketing KPI’s and performance drivers. Strong ability to perform data analysis, manipulation and presentation. Strong problem-solving skills. Experience with Microsoft office products. Experience using BI reporting tools such as Tableau.

End User Support Specialist (level 2) Malaga (fully on site) Permanent €35,000 - €40,000 p/a The Role We are partnered with a world class IT services provider based in Spain but working with clients on a global scale. Following a recent promotion they are looking to recruit a level 2 End User Support Specialist to join their team in Malaga to provide support both internally and to clients. The role operates within a defined support model where Service Desk owns front-line support including intake. Triage and resolution within a defined scope. In this role you will own support ticket cases end-to-end as well as maintain endpoint, meeting room and workplace technologies across supported offices and locations. You will ensure all support requests are managed correctly and  ensure joiner, mover, leaver (JML) activities are completed in line with processes and to the agreed SLA boundaries. As well as your regular duties you will also support on projects to improve processes and help to identify opportunities where scripting, automation or workflow improvements can enhance the end-user-experience and improve support consistency. The successful End User Support Specialist will have: Previous experience in a similar IT Support role (either level 2 or level 1 with some exposure to more advanced support) Strong knowledge of both Windows and Mac OS whilst Linux system experience would be advantageous Strong Mobile Device Management (MDM) experience – preferably ManageEngine Endpoint Central although other systems are welcome Excellent customer service and communication skills with a track record of taking ownership and delivering a high level of customer support If you are interested to find out more please apply for the role with an up to date copy of your CV. If you have any questions that you would like to discuss first, please call Adam on +44 7425 559 243. Adam #LI-AL1

  Job Description Position Title Web Analytics Specialist Department Insights & Data Group Reports to Functional Lead, Digital Analytics Location Madrid   Summary: The Web Analytics Specialist plays a key role in enabling accurate and consistent digital measurement across the organisation's websites and marketing channels. This is a hands-on role focused on tagging, tracking, measurement implementation, and digital data governance. Working closely with Marketing and Commercial teams, the role is responsible for understanding business requirements, translating them into tracking specifications, and ensuring that digital interactions, campaigns, customer journeys, and conversion activities are measured effectively.   Key responsibilities: Business Requirements & Measurement Design • Work closely with Marketing and Commercial teams to understand measurement requirements and business objectives. • Translate business requirements into tracking specifications and implementation requirements. • Define measurement approaches for campaigns, customer journeys, conversion funnels, and digital experiences. • Support development and maintenance of event taxonomies, channel definitions, and tracking standards. • Advise stakeholders on tracking feasibility, implementation approaches, and measurement best practices. Tag Management (GTM, Matomo Tag Manager) • Work closely with Marketing and Commercial teams to understand measurement requirements and business objectives. • Translate business requirements into tracking specifications and implementation requirements. • Define measurement approaches for campaigns, customer journeys, conversion funnels, and digital experiences. • Support development and maintenance of event taxonomies, channel definitions, and tracking standards. • Advise stakeholders on tracking feasibility, implementation approaches, and measurement best practices. Matomo (Digital Analytics Platform) • Configure and maintain tracking setups, custom reports, event structures, funnels, and KPIs.     • Define and standardize cross-site measurement frameworks within Matomo. • Implement advanced/custom tracking through Matomo Tag Manager where required. • Collaborate with BI teams to ensure proper data extraction for Trino/Iceberg and reporting downstream. • Support campaign measurement, attribution analysis, and conversion tracking requirements. • Monitor data quality and investigate tracking issues or data discrepancies. Cookie Information (Consent Management Platform) • Ensure compliance of all tags and tracking behaviours with global privacy regulations. • Maintain consent-driven tag behaviour and maintain correct categorisation of marketing, analytics, and functional tags. • Collaborate with Legal/Compliance to ensure best practice cookie governance. Cross-Platform Digital Analytics • Own and manage the end-to-end digital tracking lifecycle, from requirements to deployment. • Support affiliate tracking, attribution setup, and marketing pixel strategies. • Collaborate with Engineering during CMS (WordPress) or infrastructure changes to ensure zero data loss. • Contribute to A/B testing and experimentation needs by integrating tracking for variants and experiences. Requirements:   • Experience with Google Tag Manager and digital tracking implementations. • Experience with Matomo, Google Analytics, Adobe Analytics, or similar analytics platforms. • Strong understanding of tagging, tracking, attribution, campaign measurement, and customer journey measurement. • Experience gathering business requirements and translating them into tracking specifications. • Familiarity with marketing pixels, conversion tracking, retargeting technologies, and campaign tagging methodologies. • Ability to communicate complex technical topics to non-technical teams. • Strong analytical mindset with excellent problem-solving and troubleshooting skills. • Experience working with consent management platforms (CMPs), ideally Cookie Information. • Ability to plan and manage tracking projects independently from concept to deployment. • Familiarity with HTML, JavaScript, browser developer tools, and debugging techniques • Nice to have: o Exposure to A/B testing platforms and experimentation design. o Experience working in WordPress environments or multi-brand website ecosystems. o Understanding of GDPR/CCPA compliance in the context of analytics.   The above list of duties is not exclusive or exhaustive and the post holder will be required to undertake tasks that are reasonably expected within the scope and grading of the post.  

  The Network Solutions Architect is responsible for the design, governance, and evolution of network solutions that support organisational objectives across enterprise, cloud, and hybrid environments. The role combines strategic architecture leadership with operational and people management responsibilities, ensuring network services are secure, resilient, scalable, and aligned to business needs. In addition to architecture and leadership responsibilities, the postholder is expected to maintain a hands-on technical involvement in the delivery of architected solutions. This includes providing technical leadership throughout implementation, supporting complex deployments, validating designs, troubleshooting critical issues, and working alongside engineering teams to ensure solutions are delivered in accordance with architectural standards and business requirements. The role requires a balance of strategic thinking and practical execution, with accountability for translating architectural vision into successful operational outcomes while leading and developing a high-performing network solutions team. The successful candidate will lead architecture and design activities while managing a team of network professionals, overseeing performance, development, resource planning, and operational excellence. You will need to support and deliver to cross functional teams within the Global business which means you will need to adapt to ways of working being flexible to their needs.   The role has the potential to include overnight and weekend working to support project delivery and act as a point of escalation for the operational support teams. International travel will be required when necessitated by project delivery.   Key Responsibilities Solution Architecture & Design: Design end-to-end network solutions for business and technology initiatives. Defining processes and systems design. Produce high-level and detailed network architecture designs. Define network standards, patterns, and roadmaps. Ensure solutions align with architecture, security, and operational requirements. Lead network design reviews and technical governance activities. Provide architectural guidance for cloud, hybrid-cloud, and on-premises environments. Support major transformation programmes and infrastructure modernisation projects.   Technology Strategy Develop and maintain network technology roadmaps. Evaluate emerging technologies and industry trends. Recommend improvements to network performance, security, resilience, and automation. Drive adoption of software-defined and cloud-based networking solutions.   Network Security & Compliance Ensure security principles are embedded into all network solutions. Collaborate with cybersecurity teams to implement secure architectures. Support compliance with regulatory, audit, and governance requirements. Design solutions supporting Zero Trust and defence-in-depth strategies.   Project & Delivery Leadership Lead technical design activities for complex projects. Act as the senior technical authority for network-related initiatives. Support project managers with planning, estimation, and risk management. Review and approve technical deliverables from internal teams and third-party suppliers.   Team Leadership Lead, mentor, and develop a team of network solutions engineers and specialists. Set individual objectives and performance expectations. Conduct regular one-to-one meetings and performance reviews. Create development plans and support professional certification goals. Foster a collaborative, high-performing team culture   Resource & Workforce Planning Manage team workload, priorities, and resource allocation. Identify skills gaps and develop succession plans. Support recruitment, onboarding, and retention activities. Manage contractor and supplier resources where required.   Operational Management Ensure network services meet agreed service levels and operational targets. Oversee incident, problem, and change management activities. Drive continuous service improvement initiatives. Monitor team performance against agreed metrics and OKR’s     Technical Skills & Experience   Networking Enterprise LAN, WAN, WLAN architecture SD-WAN solutions (Cisco/Palo Alto) Data centre networking (Cisco) Network segmentation Routing and switching on a global scale (BGP, OSPF, MPLS, VXLAN) Load balancing technologies (F5, open-source options) DNS, DHCP, IPAM IPv4 and IPv6   Cloud Networking Networking within Amazon Web Services (AWS), Microsoft Azure, and/or Google Cloud Hybrid and multi-cloud connectivity ExpressRoute, Direct Connect, VPN, and cloud transit architectures   Security Firewalls and network security controls (Palo Alto) Zero Trust architecture Network Access Control (NAC) Secure remote access solutions Network monitoring and threat detection Secure access service edge (SASE) CIS Controls   Automation & Observability LogicMonitor Icinga, Grafana, Prometheus Ansible Terraform Infrastructure as Code (IaC) Network automation frameworks   Recovery and High Availability:   High Availability (HA) network design. Disaster Recovery (DR) planning and implementation. Active-active and active-passive network architectures. Multi-site and geographically resilient network deployments. Cloud resilience and multi-region networking. Load balancing and traffic management technologies. SD-WAN resilience and failover capabilities. Data centre redundancy and resilience design. Network failover and recovery testing. Critical infrastructure and 24x7 service environments.          

Director of Paid Media Location: Cape Town   Working as part of the Acquisition Planning and Media team, the Director of Paid Media will lead our clients paid media strategy across the full customer journey from awareness and consideration through to conversion and retention.   This role is responsible for building and executing a full-funnel media strategy that drives efficient growth. You’ll lead a team across 360 paid media channels and ad operations, ensuring campaigns are strategically planned, technically sound, well optimised and clearly measured.   You’ll combine strong technical expertise across media platforms with strategic thinking, commercial awareness and the ability to identify new opportunities to reach customers. Reporting to the Snr Dr of Acquisition, the role will support Acquisition Planning Managers to develop media strategies and plans for their portfolio of clients.   Responsibilities   Full Funnel Media Strategy   Define and lead the paid media strategy across the full funnel: awareness, consideration and conversion. Ensure effective distribution of media investment across brand building and performance channels. Develop integrated media plans that drive both reach and measurable customer acquisition. Continuously optimise channel mix and budget allocation to maximise return on media investment. Ensure best practice across campaign planning, targeting, creative testing and optimisation. Develop scalable influencer strategies that support both brand awareness and conversion.   Campaign Performance & Optimisation Oversee the planning, implementation and optimisation of campaigns across all channels. Establish clear campaign objectives, KPIs and testing frameworks. Drive continuous optimisation of audience targeting, creative, bidding and media investment.   Ad Tech, Tracking & Attribution In conjunction with key cross-functional stakeholders and working with the Acquisition Capability Lead, define the requirements for marketing technology to maximize marketing performance and profitably. Ensure robust tracking and measurement across all paid media activity. Oversee implementation and optimisation of ad tech platforms, tagging and attribution frameworks. Work with analytics teams to ensure reliable performance measurement and reporting.     Data, Insights & Reporting Partner with analytics and insight teams to measure media effectiveness. Translate performance data into actionable insights and strategic recommendations. Ensure media performance is clearly reported to senior stakeholders.   Team Leadership Lead and develop the performance marketing team across paid media, ad operations and analytics. Set strategic direction and priorities for the team. Foster a culture of experimentation, innovation and continuous optimisation.   Market & Competitor Insight Maintain strong understanding of the competitive landscape and media investment trends. Identify opportunities to reach new audiences or leverage emerging platforms. Stay ahead of industry developments and best practice in performance marketing.   CRM & Channel Integration Work closely with CRM and lifecycle marketing teams to ensure media supports customer retention and engagement strategies. Identify opportunities to use paid media channels to support CRM initiatives such as retargeting, audience activation and lifecycle campaigns.   Agency & Vendor Management Manage relationships with media agencies, influencer agencies and technology partners. Ensure agencies deliver strategic value, strong execution and measurable performance. Lead commercial negotiations and performance management with external partners.   Budget Management Manage significant paid media budgets. Provide weekly/monthly/quarterly/annual forecasts for all channels, brands and regions. Ensure effective allocation of spend across channels and campaigns. Monitor performance and return on investment across media activity.   Skills & Experience Extensive experience leading paid media and performance marketing strategies. Strong knowledge of full funnel marketing and customer acquisition strategies. Deep expertise across search, social, programmatic, display and retargeting channels. Experience managing influencer and creator marketing strategies. Strong understanding of marketing technology, tracking and attribution. Experience leading high performing marketing teams. Proven ability to use data and insights to drive optimisation and growth. Strong commercial mindset with experience managing agency and vendor relationships.   Leadership Expectations Strategic thinker with strong commercial awareness. Highly collaborative and able to work across multiple marketing functions. Data-driven decision maker with strong analytical capability. Strong communicator able to influence senior stakeholders. Proactive and innovative, constantly identifying new opportunities to improve performance.   If you are an experienced director of Paid Media and looking for an exciting new challenge I would be more than happy to have a informal chat before progressing any application.

Senior Project Manager London – Hybrid (2 days a week on site) Permanent £75,000 - £80,000 p/a Our client combines global know-how with local insight to help their clients turn business goals into reality, by offering innovation, automation and organisational design. As a Senior Project Manager in their Strategic Projects Group, you'll own the end-to-end delivery of complex, business-critical projects for clients - from acquisitions of new brands to system and software implementations across multiple markets. This is a generalist role: you won't be tied to one project type or sector, so we need someone who can think strategically about how each project fits into a client's wider goals, not just execute a plan. You'll be comfortable working independently across multiple time zones and several concurrent projects, confident at challenging stakeholders when needed, and energized by variety rather than repetition. As a Senior Project Manager you will: Own the full lifecycle of medium to large, multi-workstream projects from initiation through to closure Agree project objectives, scope, budget and deliverables with sponsors and stakeholders, and translate these into a clear project plan with owned milestones and timelines. Identify, manage and escalate risks, issues, dependencies and decisions, ensuring the project connects to the client's broader business goals. Lead and motivate cross-functional project teams consisting of business, technical and third-party vendors -  holding the team to its commitments and resolving conflicting priorities. Manage senior stakeholder relationships through clear, regular reporting on progress, risks and decisions Ensure deliverables are tested against agreed acceptance criteria and properly handed into operational support and capture lessons learned Support the wider team by sharing knowledge across project managers and contributing to shared templates, tools and processes. Working with other project managers in the team to deliver wider programmes of work.   The Successful Senior Project Manager will have: Strong experience managing complex, cross-functional projects.  Breadth across project types is valued over depth in a single sector and experience in consulting, marketing or media sectors would be an advantage. A strategic thinker who connects project delivery to the bigger business picture, not just a process-follower. Highly organized,  self-motivated, and use to managing multiple concurrent projects and stakeholders across time zones. Excellent written and verbal communication, with the confidence to challenge stakeholders constructively when needed. Experience managing third-party vendors and delivering against tight deadlines without compromising quality. Working knowledge of Agile, Waterfall or other relevant project management methodologies with adaptability to ensure the approach meets the clients needs. A project management qualification (PMI, PRINCE2, ITIL or equivalent) is preferred but not essential.   If you are interested to find out more please apply for the role with an up to date copy of your CV. If you have any questions that you would like to discuss first, please call Adam on 07425 559 243. Adam #LI-AL1

Service Desk Analyst   Halifax (Hybrid-2 days in office)   Our client a dynamic Information Technology services company that partners with leading global organizations to deliver innovative, high-quality IT solutions is looking for a Service Desk Analyst to join their growing team.   As a Service Desk Analyst (Tier 2), you will independently manage incidents and service requests, ensuring efficient resolution and high service quality. You will act as the core engine of the Service Desk, balancing ticket handling, monitoring, and coordination across teams while contributing to continuous improvement.   Responsibilities Own incidents and service requests end-to-end Perform effective triage, troubleshooting, and resolution of moderate complexity issues Monitor systems, alerts, and events, correlating signals to identify and respond to incidents early Manage ticket queues, backlog, and priorities in line with SLAs Coordinate with resolver groups and stakeholders to ensure timely resolution Support incident management processes and stakeholder communication Follow and actively improve Standard Operating Procedures (SOPs) Contribute to knowledge base documentation and service consistency Support change management activities (communication, coordination, validation) Contribute to reporting, trend analysis, and service insights Identify opportunities to reduce escalations and improve efficiency (shift-left)   Qualifications Experience in Tier 1 / Tier 2 Service Desk or similar role Solid understanding of IT systems and basic infrastructure Ability to troubleshoot and resolve issues independently Strong communication and stakeholder management skills Familiarity with ITIL processes (Incident, Change, Problem) Experience in global or 24/7 support environments Ability to work on weekends as needed   This is a fantastic opportunity to join a growing team.   The company offers a competitive compensation package, medical & health benefits and RRSP matching. If this sounds like the ideal position for you then apply today!

  Senior Structural Engineer Bedford, Nova Scotia On-site, Full-time   We have partnered with DesignPoint who are seeking an experienced Senior Structural Engineer to join their team in Bedford, Nova Scotia. The successful candidate will have opportunities to work on a wide scope of services at DesignPoint with the direct support of the principals and senior staff. DesignPoint is a professional engineering and surveying firm specializing in municipal/civil projects including infrastructure master planning, land development, municipal infrastructure, hydrologic and hydraulic modelling, flood studies, transportation design, structural design, geotechnical engineering and construction materials testing, environmental engineering, as well as legal and topographical surveys, as well as specialized surveying.   Key responsibilities include Leading design work on structural engineering projects; Structural field inspection; Business development; Using structural design analysis and modeling software; Design checks on structural related elements for other design projects; Mentoring/assisting EITs; Preparing letters, reports, and proposals; and Project management. Key requirements include University graduate with a degree in civil (structural) engineering; Minimum 10 years as a P.Eng. with experience in structural engineering with an emphasis on consulting engineering; Registration as a Professional Engineer in Nova Scotia (or eligible for registration as a P. Eng. in Nova Scotia); Strong written and oral communication (English) skills, including technical/scientific writing; and Valid driver’s license. Key Benefits Close working relationship with principals of the firm; Respectful and collaborative work environment; Ability to grow and develop with a local firm; Career and personal development opportunities; and Competitive benefits and remuneration packages This is a fantastic opportunity to join a thriving firm based in Bedford, Nova Scotia! If this sounds like the ideal position for you then apply today!   Our client is committed to fostering a workplace that prioritizes inclusion, respect, and equal opportunity for all. We encourage applications from women, Indigenous peoples, racialized individuals, people with disabilities, those of diverse sexual orientations or gender identities, individuals from diverse socio-economic backgrounds, newcomers, and those who can contribute to the richness of our community through their unique perspectives and lived experiences. We value diversity and believe it enhances the growth and success of our organization. All qualified applicants are welcome to apply; however, preference may be given to Canadian citizens and permanent residents.    

Systems Engineer Halifax (Hybrid 2 days in office) Our client a dynamic Information Technology services company that partners with leading global organizations to deliver innovative, high-quality IT solutions is looking for a Systems Engineer to join their growing team. As a System Engineer, you will be responsible for Tier 2 level support for global IT infrastructure platforms and applications. You will work with a wide variety of the latest best-in-class technologies. You thrive in a fast-paced, dynamic environment. The position focuses on infrastructure operations support and system availability.   Responsibilities Perform Tier 2 troubleshooting on a wide range of incidents, including web services, platforms, infrastructure, network, security, and telecomm and applications. Provide technical guidance and assistance to Incident Coordinators. Collaborate closely with or escalate issues to Tier 3 groups such as System Administrators, Networks, DevOps, Development Engineers, etc. Create and maintain SOPs (Standard Operating Procedures). Execute or assist with production changes (deployments, etc.). Identify potential system problems and escalate to internal or external teams for resolution. Continuously develop and improve technical aptitude and service knowledge, skills, and abilities. Participate in special projects as required. Monitor infrastructure alerts across platforms and alert types; take appropriate action following production support protocols. Participate in incident chats, bridges, and crisis management events; take direction from the Incident Manager on duty.   Qualifications Strong Unix proficiency, ideally with Linux administration. Experience with scripting support, design, and implementation (Python and shell/bash scripting). Exceptional troubleshooting skills on Linux/Unix and MS Windows Server (2012, 2016). Strong understanding of networking including TCP/IP, routing, LAN, and WAN. High level of personal and professional accountability. Highly motivated with a strong sense of ownership. Ability to work independently; highly detail-oriented. Quick adaptability to changing organizational needs (“fast learner”). BS in Computer Science, technical certificate, or similar training/certification. 3+ years of similar experience in a corporate Enterprise IT organization, preferably global. Excellent English communication skills (verbal and written). Ability to work on rotational shifts, including weekends and outside typical business hours. Strong knowledge of virtualization technologies such as OpenStack and VMware ESX server setup/administration.   Nice to have Experience providing remote support for end users and systems. Experience with applications based on Java, JEE, MSSQL, MySQL. ITIL® Foundation certification. Technical certifications such as RHCE, RHCA, CCNA, MCSA, MCSE. Nice to have ISO 27000 experience   This is a fantastic opportunity to join a growing team.   The company offers a competitive compensation package, medical & health benefits and RRSP matching. If this sounds like the ideal position for you then apply today!

Technical Systems Analyst Halifax (Hybrid 2 days in office)   Our client a dynamic Information Technology services company that partners with leading global organizations to deliver innovative, high-quality IT solutions is looking for a Technical Systems Analyst to join their growing team. They are looking for a Technical Systems Analyst to support both server-side and client-side system operations while evaluating and improving the technologies used across the organization. This role works closely with Business Analysts and key stakeholders to identify opportunities for automation and system design across our portfolio of companies. The Technical Systems Analyst will also collaborate with specialized teams to gather requirements and develop clear Standard Operating Procedures for system engineers to follow.   Responsibilities Work on both server-side and client-side system operations. Analyze current technology utilized within the company. Interact with Business Analysts and other key stakeholders to identify potential processes to be automated/designed across the enterprise of portfolio companies. Gather information from specialized teams and design Standards Operational Procedures for System engineers to follow. Ensure the information is spread among the service management team. Mentor and train others system engineers on the subject matter expertise. Write, maintain and document the information regarding the area. Work closely with Technical Leads, Architects and Software developers to make our procedures accurate. Automate and Coordinate automation projects for Standards Operational Procedures with the System engineer team. Execute and coordinate production changes and procedure. Be able to follow ITIL methodology. Qualifications Unix proficiency, ideally with Linux (Admin).  Script support, design, and implementation. knowledge of virtualization; open stack, and VMWare ESX server setup/administration. Agile methodology exposed. Proactivity as a key skill to always find ways to improve process, procedures and solutions. Demonstrating DevOps best practices and high standards to improve IT’s efficiency. Continuos integrations tools. Excellent problem solving skills with a research mind-set and delivery-focused Willingness to learn and use new implementations and system tools 3+ years of system engineer experience. Excellent English verbal and written communication skills. Extensive experience with System/Networking Monitoring. Experience with Scripting (Python, Bash, PowerShell,) Knowledge and understanding of TSDB Systems: InfluxDB/Grafana. Intermediate to advanced networking knowledge and architecture is an asset. Autonomy, attention to detail, organization, and adaptability to changes. Willingness to work outside your area of expertise   This is a fantastic opportunity to join a growing team.   The company offers a competitive compensation package, medical & health benefits and RRSP matching. If this sounds like the ideal position for you then apply today!  

Retention Marketing Manager Digital Marketing Agency Manchester Permanent, Full time   About the role We’re looking for an enthusiastic and analytical Retention Manager to play a key role within a high-performing Retention & Loyalty team. This role focuses on identifying, targeting and influencing customer behaviour to improve retention, loyalty and profitability across the customer lifecycle. Reporting into senior leadership, you’ll collaborate closely with teams across the business to deliver impactful retention strategies and optimise the end-to-end customer journey. What you’ll be doing Lead marketing strategies that support retention and lifecycle marketing programmes Plan and execute loyalty strategies to strengthen brand engagement and customer retention, including cross-sell initiatives Own and manage the customer rewards programme Lead special projects aimed at improving the profitability of the active customer base Partner with internal stakeholders to develop short- and long-term retention strategies Work with Retention Marketing Specialists to improve KPIs across key customer segments Oversee campaign budgets and ensure activity remains on track and within spend Communicate campaign performance, insights and recommendations to stakeholders Define and deliver personalised customer experiences across on-site and off-site channels Identify improvement opportunities through needs analysis, audits and stakeholder feedback Manage internal resources to ensure delivery against scope, timelines and budget Produce high-quality proposals, reports and process documentation Coordinate project activity, prioritising tasks and supporting team delivery Ensure campaign plans, creative briefs and calendars align with business objectives and ROI targets Deliver post-campaign analysis and reporting, using business intelligence tools to drive continuous learning What we’re looking for 3–5 years’ experience in digital marketing, with a strong track record in retention or lifecycle programmes Deep understanding of customer journey optimisation and testing strategies across multiple channels Experience managing loyalty or rewards programmes Strong background in data-driven marketing, including A/B and multivariate testing Hands-on experience with digital marketing and analytics tools Ability to interpret, analyse and clearly present data to stakeholders Advanced Excel skills; strong knowledge of Microsoft Office Proven ability to manage multiple projects in a complex environment Experience leading, coaching or mobilising teams Excellent communication, negotiation and stakeholder-management skills Willingness to travel (approximately 20–30%)  

Finance Supervisor   Location: St. Julian’s, Malta   Summary   The Finance Supervisor supports the daily accounting, reporting, and compliance activities of the Malta entity. Working closely with the Group Finance Controller and local advisors, the Finance Supervisor ensures accurate financial records, timely reporting, and adherence to Maltese statutory and tax requirements.   This role combines hands-on accounting work with oversight of routine finance operations, maintaining a strong control environment and ensuring smooth coordination between the local entity and the wider Group.   Responsibilities and Duties   Supervise daily accounting operations and ensure all transactions are recorded accurately and on time. Prepare and review journal entries, account reconciliations, and month-end closing schedules. Maintain the general ledger and ensure accuracy of financial statements in accordance with Maltese GAAP and Group accounting policies. Support preparation of management reports, cash flow forecasts, and variance analyses. Coordinate with external accountants and auditors to ensure timely statutory filings and audits. Manage vendor invoices, payments, and expense reimbursements in line with company approval policies. Monitor cash flow and assist in maintaining proper liquidity and treasury controls. Support tax compliance activities including VAT returns, payroll taxes, and corporate tax submissions. Maintain records for fixed assets, payroll, and statutory contributions. Assist in implementing process improvements to enhance accuracy, efficiency, and compliance. Act as the point of contact between the Malta office and Group Finance teams in Canada Perform ad hoc financial analysis and reporting as requested by management.   Qualifications and Experience   Bachelor’s degree in Accounting, Finance, or Business Administration. ACCA or equivalent qualification (completed or in progress) preferred. Minimum 4–6 years of accounting experience, ideally in a multinational or shared services environment. Strong knowledge of Maltese accounting standards and familiarity with local tax/VAT regulations. Experience with Dynamics 365 or similar ERP systems desirable. Proficiency in Microsoft Excel and Office Suite. Strong analytical and organizational skills, with attention to detail. Excellent communication skills in English; Maltese language is an asset. Ability to work independently under supervision, manage priorities, and meet deadlines. Integrity, reliability, and a proactive attitude toward continuous improvement.              

  Human Resources Manager San Jose, (Hybrid 3 days a week in office)   The HR Manager owns activities such as job design, recruitment, employee relations, performance management, learning & development, talent management, benefits administration and ensuring payroll is executed seamlessly. This position requires a high level of organization, with the ability to prioritize and manage multiple projects and tasks in order to meet deadlines. The goal is to anticipate and meet all HR needs of the organization in line with business objectives and principles. Key Responsibilities: Rolling out policies and programs across a diverse set of technology employees Ensuring that all policies comply with legal regulations Implementing the people strategy, shaping to clients’ requirements Ensuring employee data is reconciled and entirely accurate Ensuring key annual cyclical programs are delivered and developed – examples include goal setting and objective planning, performance management cycles, talent management cycles, compensation planning and execution cycles. Ensuring all operational elements of HR are seamlessly delivered, examples include payroll, benefit enrollment and recruitment operations.   Responsibilities Own and manage the recruitment & selection processes, contracting, on-boarding, performance management, learning and development, employee engagement, benchmarking of compensation and benefits, talent mapping and succession planning, and reporting to local finance to ensure alignment on headcount and finance data Designing and implementing company policies and procedures to enhance a culture of accountability whilst also maintaining legal compliance Ensuring all employee relations cases are managed effectively and efficiently in line with company policies and wider legislation Acting as leadership partner consulting on people strategy, career path and corresponding organizational design and change management Leading the analysis and delivery of employee feedback and data with the aim of creating an engaged culture across all areas of the business Keeping up to date and advise on Employment Law as required Managing the start-to-end process of work permit applications and where appropriate liaising with the corresponding immigration authorities Stay informed of trends and innovative techniques to be competitive and creative with HR practices Support the development, implementation and management of all HR strategy, policies, practices and processes to meet the company strategy. Developing company wellbeing and health policies; Monitoring adherence to internal policies and legal standards Acting as the owner of the company’s culture Liaise with External Legal Counsel and payroll on set up new employees, terminations, maternity permits Partner with L&D partner to assess, plan and deliver learning and development solutions across client group Ensuring all HR related data is owned and managed effectively. Provide guidance and support to managers in the implementation and adherence to company policies and frameworks Analyze, Identify and mitigate HR-related risks which could include legal compliance issues, employee relations cases, and talent retention challenges. Develop contingency plans for various HR scenarios as the organization grows Qualifications Proven working experience as HR Business Partner, HR Manager, HR Generalist or similar capacity in a and fast-paced context Degree-qualified in Human Resources, Business & Psychology or similar discipline is desired Solid HR background both strategic and operational Benefits setup and administration experience Advanced English Level required Effective project management and communication skills Excellent presentation and interpersonal skills Able to exercise effective judgment, sensitivity, creativity to changing needs and situations Strong problem solving and decision-making skills Customer driven and quality focus Excellent computer skills Flexible with work schedule and assignments, adaptable with change Deep understanding of Costa Rica Employment Law Pro-active attitude and constantly strive to improve effectiveness.   The company offers life & health insurance coverage, additional annual time off, and training sponsorship program. If this sounds like the ideal position for you apply today with an English version of your CV!