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Head of HR

Job description

Head of HR - Agency
Manchester M50 - Hybrid working

Hybrid working / 25 days holidays plus bank holidays / high level Private Medical / Health cash plan / Rewards & Discount portal / EAP, Income protection /  Life Assurance / Enhanced Maternity and Paternity / excellent track record of personal development. 

The Head of HR will be joining a Digital Marketing agency based in Manchester but with a Global reach. Over seeing teams across multiple geographic locations, this role will be based in Manchester. 

The Head of HR will align the businesses HR initiatives and functions with business objectives and business needs. Reporting directly to the Senior Director, Human Resources they will be accountable for the performance of the HR function.  The candidate will be a key member of the HR team and be highly visible across all agencies. They will lead the local HR team, support their performance and will help support the organisation in all tasks related to HR activity and development.

A wide degree of interpersonal and management skills, understanding of business functions, and personal organisation is required.  The Head of HR will act as a strategic business partner and offer support to Directors, Managers, Team Leads and Supervisors of the agencies on all people matters in the employee lifecycle.

The Head of HR will:

  • Support the development, implementation and management of HR strategies, policies, and practices in line with the company's global strategy
  • Develop communication plan and provide project management support and structure to the HR team.  Support HR and business initiatives, conducts data analysis and reporting, supports and coordinate planning and execution of work with HR partners, and manage feedback loop for all stakeholders.
  • Work in partnerships across the HR function to deliver value added service to management and employees that reflect the business objectives of the organisation.
  • Provides guidance and input on business unit restructures, workforce planning and succession planning
  • Managing, coaching and mentoring members of the HR team and all manager in the agencies
  • Manage and coordinate the HR staff development plans and performance management
  • Managing HR team wellness
  • Motivating, supporting and evaluating needs of the HR team
  • Ensures compliance with employment laws and regulations
  • Stays up-to-date with best practices in managing human resources
  • Keeps a pulse on recruitment needs and facilitates requirement
  • Plan and conduct onboarding for all new hires
  • Stay informed of trends and innovative techniques to be competitive and creative with HR practices
  • Creates and supports training and development programs and initiatives
  • Creates and supports initiatives towards Corporate Social Responsibility
  • Maintains employee relations and keeps a pulse on team dynamics
  • Improving relations between employees and management
  • Developing the yearly HR agenda
  • Improving and monitoring employee productivity
  • Structuring compensation and benefit package
  • Provide regular performance data and reports 
  • HR related administrative tasks and data entry


  • Degree/Diploma in Human Resources or related discipline
  • 10+ years of HR BP experience
  • 5 years of management experience
  • A proven track record of managing multiple priorities, tasks, and projects simultaneously
  • An aptitude for learning new technology and the ability to use multiple systems
  • Ability to create clarity and direction in ambiguous situations.
  • Excellent organisation and prioritisation skills; ability to respond to changing priorities and meet deadlines
  • Demonstrate a positive attitude, lead and facilitate change, and model professionalism at all times
  • Proficient in reducing conflict and increasing participation through interpersonal skills
  • Ability to be highly collaborative and drive partnership, alignment, and effective and efficient communication across all HR areas and the business.
  • Demonstrated ability to meet strategic objectives for HR and the organisation and build strong relationships
  • Ability to multi-task, prioritise, and manage time effectively
  • Ability to handle sensitive and confidential information appropriately
  • High degree of adaptability and flexibility to change
  • Intermediate knowledge of Microsoft Office Suite of applications and Internet savvy

This is a fantastic opportunity to join a growing agency who prioritise the welfare and development of it's staff. Who understand the technology should go hand in hand with the people wielding it and creating chances to support them in every way they can.

If this sounds like an ideal opportunity, then apply with an up to date CV.