Senior Director - Product Operations
Location: Malta, Antigua, or Costa Rica
Hybrid Working

Are you an accomplished Senior Director of Product Operations looking to lead global Product Operations teams across multiple regions? This pivotal role is responsible for driving operational excellence, optimising performance, and ensuring seamless alignment between product, commercial, and strategic objectives in the dynamic world of iGaming.

About the Role

As a key member of the leadership team and reporting directly to the Chief Gaming Ops Director, you’ll shape the strategic direction of Sportsbook, Casino, and Poker operations, ensuring that every product and process delivers an exceptional player experience. You’ll foster a high-performance culture that embraces innovation, accountability, and continuous improvement.

What You'll do...

- Lead and inspire cross-regional Product Operations teams to achieve outstanding results in Handle, GGR, and Hold Percentage.
- Collaborate closely with platform vendors and internal stakeholders to shape product roadmaps and development priorities.
- Build robust processes, governance, and reporting systems that drive transparency and efficiency.
- Champion data-driven decision-making through enhanced Business Intelligence and analytics capabilities.
- Instil a “player first” mindset across all operations, ensuring consistent quality and engagement.
- Oversee and mentor senior leaders across Sportsbook Trading, Strategy, Casino & Poker, and Product Risk & Fraud functions.
- Partner with Finance and Commercial teams to define annual budgets, forecasts, and performance metrics.

What You’ll Bring...

- 10+ years’ leadership experience within Sportsbook trading or similar high-performance gaming operations, with proven success across multiple markets.
- A strong track record of delivering operational excellence and driving profitability.
- Strategic thinking combined with hands-on execution ability.
- Exceptional communication, stakeholder management, and leadership skills.
- A passion for innovation and continuous improvement in the gaming industry.

Why Join Us...

You’ll play a defining role in shaping the future of this firms global gaming operations, working with talented teams in a fast-paced, data-driven, and innovative environment. They offer competitive rewards, international exposure, and the opportunity to make a measurable impact in one of the most exciting sectors in gaming.

Apply now to lead, innovate, and elevate Product Operations to the next level.