Business Process Optimization Specialist
London - Hybrid
Permanent
£70,000 - £80,000 p/a

The Background

We are partnered with an innovative IT consultancy based in London but with a global presence who are leading advisors in their industry by creating lasting value for their clients. Due to growth within the business they are looking for a highly skilled Business Process Optimization Specialist to join them and play a critical role supporting the BPO Manager in analysing, designing and implementing process improvements across multiples business functions. The client offers a package that includes private medical insurance, pension contribution and a flexible benefits fund.

You…

In order to be a successful Business Process Optimization Specialist you will have…

• Previous experience in a similar role where have gained skills in process mapping, project management principles and process improvement working with external clients
• Proven experience in driving change management using different methodologies and delivering value-added process improvements
• Strong analytical, collaboration and client relationship management skills
• Qualifications in APM / Prince 2, Change Management or Process improvement (lean, six sigma, etc) would be highly advantageous

The role

As a Business Process Optimization Specialist you will work closely with clients to analyze their current business processes, workflows and procedures using techniques like workshops, surveys and stakeholder interviews. Once the data has been reviewed you will identify opportunities and put plans in place for process improvement initiatives including process maps and models and what metrics will measure success. You will support the BPO Manager with developing and executing process improvement initiatives before monitoring their progress and evaluating the effectiveness of the change.

If you are interested to find out more please apply for the role with an up to date copy of your CV. If you have any questions that you would like to discuss first, please call Adam on 07425 559 243.