VIP Account Manager
San Jose
Permanent

Following a strong year and continued growth we are looking for several Account Managers to join our client based on site in San Jose Costa Rica to manage relationships with their VIP customers.

As VIP Account Manager you will proactively engage with customers to understand their needs, preferences and concerns to cultivate positive relationships that ensure long-term customer satisfaction and loyalty. You will use your strong interpersonal skills to actively listen to customer concerns and articulate solutions professionally and empathetically whilst conveying information clearly across various channels and adapting your communication style to suit different customers.

This is an exciting time to join a business that really values their people and are looking for proactive individuals who are passionate about delivering exceptional customer experiences to join a team that thrives to be the industry standard.

The Successful candidate will have…

• Previous experience in a similar role delivering a high level of customer service
• Excellent communication skills and the ability to build trust and valued connections with customers
• Embrace a hospitality mindset and experience delivering service within environments such as luxury telemarketing, private banking or online entertainment
• Highly organised with the ability to manage moving priorities
• Detail orientated with strong IT and numerical skills
• Must be able to work a flexible schedule including weekends and holidays

If you are interested to find out more please apply for the role with an up to date copy of your CV. If you have any questions that you would like to discuss first, please call Adam on 07425 559 243.

Adam #LI-AL1