Traffic Coordinator
Cape Town
Hybrid Working, 3 days in the office 2 from home
Digital Marketing Agency

Traffic Coordinator

Are you the person who keeps everything moving when everyone else is juggling priorities? We're looking for an experienced Traffic Coordinator to become the driving force behind a busy creative function, ensuring projects, people and deadlines stay perfectly aligned. This is a fantastic opportunity to work in a fast-paced, collaborative environment where you'll play a pivotal role in delivering high-quality creative work on time and at scale.

Key Responsibilities

• Manage and prioritise the flow of incoming creative briefs, ensuring all requests are complete and ready for delivery.
• Coordinate resources across design, copywriting and freelance teams based on workload, skills and project requirements.
• Monitor team capacity, timelines and project progress, proactively identifying and resolving scheduling conflicts.
• Maintain accurate project trackers, resource plans and workflow dashboards.
• Partner with stakeholders and creative teams to balance priorities and ensure successful project delivery.
• Facilitate resource planning meetings and provide visibility of upcoming workloads.
• Coordinate freelancer onboarding and support recruitment of external creative partners.
• Track team availability, annual leave and resource coverage to minimise disruption.
• Support the continuous improvement of creative workflows, processes and operational efficiency.
• Analyse team utilisation and project data to support effective resource planning and decision making.

What We're Looking For

• 4-6 years' experience in a Traffic, Resource Management or Creative Operations role within a creative, marketing or agency environment.
• Strong understanding of creative workflows and project management principles.
• Proven ability to manage multiple projects simultaneously in a fast-paced environment.
• Experience using project management platforms such as Jira, Monday.com, Celoxis or similar.
• Excellent organisational, planning and communication skills.
• Strong stakeholder management with the confidence to influence priorities and manage expectations.
• Advanced Microsoft Office skills, particularly Excel, PowerPoint and Word.
• Experience working alongside designers, copywriters and cross-functional teams.
• Familiarity with Adobe Creative Suite, Figma or similar creative platforms would be advantageous.

Personal Attributes

• Highly organised with exceptional attention to detail.
• Calm under pressure with excellent prioritisation skills.
• A proactive problem solver who enjoys finding smarter ways of working.
• Collaborative, approachable and able to build strong relationships across teams.
• Adaptable, resilient and comfortable working in an agile environment.
• A strategic thinker who can balance the bigger picture with day-to-day operational demands.

If you're passionate about bringing structure to creativity and thrive in an environment where no two days are the same, we'd love to hear from you.

Dave
#LI-DO1